Vicky and John are truly amazing! We hosted an 80 person bbq for my sons first birthday with a full…read morebar, grilling, and tons of food and they executed flawlessly. They are HUSTLE, no dragging their feet, if you ask them to do something they do it and are also very calm about it. I highly recommend!

As the owner of another event vendor working the same event, I had a firsthand interaction with the…read moreowner of CHEERS. Unfortunately, my experience was extremely unprofessional. During the event, members of my staff were subjected to yelling and profanity while they were serving the client's guests. After the event, I personally received multiple phone calls in which I was sworn at, called names, and spoken to in an intimidating and demeaning manner. In my experience, professionalism and mutual respect between vendors are essential to creating a successful event for our shared client. Unfortunately, that was not my experience here.

Amazing merchandise, customer service and beautiful store. Just walking through there makes you…read moresmile.

Everything is amazing, products, service, creativity - Jackie and staff are accommodating and make…read moreevery event special !

We had a very bad experience with Abbott and Sons Rental. I was hosting a party for my daughter…read morewhich began at noon. Delivery of the furniture and linens were scheduled for 9 - 10 am (which would have left at least 2 hours for set up). However, when they did not show up by 10:00, we began to call Abbott and nobody was answering our calls. The rental truck and delivery guys showed up after 11:30 am! It was a disaster trying to get the 7 tables and 33 chairs unpacked and set up - while guests started to arrive! Guests helped unpack and set up chairs, set tablecloths and decor, get the food displayed on buffet tables, etc. It was embarassing to say the least. The delivery staff wanted to dump and leave the furniture and we insisted that they at least help us unpack the folded chairs! Furthermore, we scheduled for pickup later that day. When they showed up to pick up the furniture they were RUDE to the security doorman, refused to show identification, and moved past our security to go pick up the rentals from the party room! Our doorman called us in the apartment right away and was very upset. Upon raising all of these issues to Colleen at Abbott the day after the party, she confirmed that the delivery time of 9 - 10 basically became unrealistic to them, although they NEVER tried to contact us to let us know they'd be VERY LATE, let alone respond to our calls that morning! She then denied the whole other incident of pickup and not following our building's security and entry policy. She said she believed her delivery staff's side of the story rather than ours. Clearly Abbott and Sons has no concern or respect for the customer. They've offered no money back (which now comes as NO surprise from this company.) Well, at a cost of $400 for the rentals I guess they figured a TERRIBLE review of their company was worth it to them. DON'T USE THEM!!!! YOU WILL REGRET IT!

We had the most AWFUL experience with Abbott and Sons. DO NOT WASTE YOUR TIME OR MONEY! THEY WILL…read moreCAUSE YOU WAY MORE STRESS THAN YOU DESERVE!!!! We scheduled our rental furniture to be delivered between 9-10am the day of my baby shower, which started at 12pm. At 10:15am I gave them a call to see where they were because no one had shown up or contacted me yet, but they didn't pick up the phone or return my message. I had to call a second time and the officer manager, Coleen, wasn't aware of the late delivery. She said she would find out and give me a call back, but she never did. The delivery staff didn't arrive until 11:30am!!!!! and the furniture wasn't in the room until 11:45am--15 mins before the party started. By that time we already had guests arriving, and had to put them to work to set the tables and prep the room for our party. To say they totally ruined the morning and caused everyone a TON OF STRESS on what should've been a joyful and stress-free day for the party hosts AND guests would be an understatement. SUCH A DISASTER. Then, when they came to pick up the furniture at the end of the day, they didn't contact me to coordinate or be escorted (again) and were EXTREMELY RUDE AND DISRESPECTFUL to my building's receptionist/security guard. When he asked them for identification they refused to provide it, gave him terrible attitude, and pushed past him. Not only is this completely inappropriate and unprofessional, but it is a security concern. I tried to give Abbott and Sons the benefit of the doubt by calling Coleen the following day to ask for an explanation and apology. Not only did it take multiple phone calls and messages over the next few days for her to pick up the phone, she was defensive and denied that her staff would treat anyone that way. She also told me there was a scheduling conflict and they had multiple deliveries scheduled for the same time that morning, which is why the delivery was late. Why didn't she tell me that when I booked it and we confirmed the delivery time??? Save yourself and your guests the hassle and stress and DO NOT BOOK ABBOTT AND SONS. I have never had such a poor experience with a vendor before in my life.

Owner is a great guy, trustworthy, and a is a man of his word. I hired this company for the linen…read morerentals for my parents 50th anniversary and everything went off without a hitch, no surprises. I will use them for my next event.

We had arranged for a toddler bounce house to be delivered for 1:00 pm on 8/17/24. The bounce house…read moredid not arrive after multiple phone calls, the owner could not locate the drivers who had the bounce house. Resulting in no bounce house for the party! My grandson's bday party was ruined. If you're planning a party please do not use this company it will result in disappointment to yourself and your guests!

Greatest Bounce house Company in the Westchester area , Donna gave great consultation over the…read morephone explaining the set up an take down process , Upon arrival Jovan came with him an 2 other workers they set up the combo bounce house in less than 30 minutes ! Jovan an his wife were so kind an friendly . WOULD BE BOOKING AGAIN VERY SOON

This place is a hard pass for me. The owners are not only rude, but downright unprofessional. I've…read moreoverheard them talking about customers behind their backs like it's a gossip circle, not a children's gym. Super inappropriate and honestly embarrassing for a business. The gym itself is always dirty nothing looks like it gets sanitized, and the bathrooms are absolutely disgusting. But the final straw? One of the owners actually raised her voice at my child because she thought he was taking a toy somewhere he wasn't supposed to. In reality, he was helping clean up a mess that wasn't even his. Imagine yelling at a child who's literally trying to help. Completely unacceptable behavior. The owners have zero warmth, no personality, and clearly no idea how to run a child-focused business. Safe to say we won't be back, and I wouldn't recommend this place to any parent who cares about a respectful, clean, and safe space for their kids.

NOT SERVICE-DOG FRIENDLY!!!!…read more I came here for one of my daughter's classmate's birthday party and I have a registered service dog. In the state of CT, I am not required to prove my disability or if my dog is a service animal by showing them my dog's registration. They secluded me to a space outside of the main play area where my daughter was playing (pictured). There are two other rooms plus another room where the party goes to for cake/food. I am not allowed there either due to my service dog having to be with me. Thank god my partner is with me because I wouldn't feel comfortable with my daughter being in places I can't see her, especially a place as discriminatory as this one. WORST EXPERIENCE IVE EVER HAD AS A DISABLED PERSON.