**UPDATE!* - It got even worse! I decided to give this company a second chance because the guy I…read morewas working with previously is no longer with the company. The new guy wanted to "make things right"... Well, here you go. I'll let the pictures tell the story. This is their idea of "making it right"... Incredibly rude and disrespectful!!!! ***PLEASE NOTE: The pictures were put in backwards so you will have to start from the last picture and work your way back. ---------- Extremely poor customer service from the start -- calls weren't returned promptly, appointments were delayed, and communication was inconsistent for weeks. Initial measurements and estimates were incorrect, covering areas I didn't request and containing pricing and material discrepancies not in my favor. Proposal included nearly 300 sq ft of unnecessary turf (over $800 in waste), which I was expected to pay for despite it not being used. Multiple follow-ups over several weeks were ignored or met with excuses (system issues, personal matters, travel), causing major delays and frustration. After giving them repeated chances while prepared to spend $10K+, the proposal was still wrong and communication ultimately stopped altogether.

I schedule an estimate appointment with JD. He was very professional, in answering all my…read morequestions, requests, and misc. thoughts. We talk about everything including when the work could begin. We schedule it for 4/16/24. His fantastic team arrive at 8:00 am as schedule. By 4/17 I had a new look to my house that I was looking for. The team JD sent to do my yard was incredible. I can't say enough great thing about my results. I think the pictures tell the story.

Rocky Mountain was great to work with. They got the job done quick and really good quality. Prices…read morewere also super competitive. If you're looking for a putting green or turf they're the company to pick.

We hired them to do a 20'x25' area in our backyard. We did this during Covid-19 and they were…read moreunderstandably very busy. It took longer than I would have liked to get to get Rob on site to show us the Turf and schedule the install. Once we were able to do that the profit was completed within a week. We were very impressed with how well they leveled the area and look forward to enjoying our lawn for years to come.

I provided a pretty detailed description of what I wanted done at my home, to include a retaining…read morewall, artificial turf, a new irrigation system and replacement lighting. The work product was completed in a timely manner and it was done exactly as I had requested and in my allotted budget. The materials used, to include the artificial turf and the stone was a very high quality. The employees were extremely knowledgeable, polite and completed their tasks, even though it was over 100 degrees. I am extremely pleased with their performance and highly recommend them for any project, regardless of the size.

I'm very happy with the job done in my backyard. The crew was fast and very professional…read more Exceptional work from them . I will recommend them 100%. Quality materials and great pricing.

Horrible sod! Delivered dry, discolored sod, with weeds in it. My lawn and sprinkler guy installed…read moreit because when he called Phillips Turf, they said they couldn't take it back! Didn't even offer to send someone out to see it. Just awful product. The office employee very unprofessional, defensive, and no help. Their solution? We would have to pull up ALL the sod and RETURN it to them! In the end accepted their pathetic offer of $200 back. Very poor product, and lousy management

Horrible SOD, Abysmal service…read more My honest review after giving them a chance to make it right. First, they were 1/2 day late on delivery on a Monday. Sod looked dried, like it was cut days before. Installers did a horrible job. Aside from not coming until after 3, they took 2 days to install only 5500 sq ft. Things they did wrong: they left big gaps, didn't bother cutting holes 5-6 sprinkler heads, other than token watering before leaving the first night, didn't bother watering until after 1pm the next day, ignored zones when installing preventing use of sprinkler system, walked all over sod during install even laying sod in order to use as a solid path for cart, and installed parallel with slope rather than perpendicular. Contacted company day after expressing concerns. I was assured that it would come back and look great after a couple weeks, and if not to contact them. I gave them 5 weeks. Some places look OK, not great. Some places still look brown and awful, with most lines still readily apparent and discoloration all over. I've attempted to contact them for the last 4 days but they won't respond. Sadly, I didn't save money over other bids to go with phillips turf farm. It was just convenient that the bundled install. So disappointed. They don't stand by their work at all.

amazing work however when you schedule an appointment and wait around for 2-3 days and finally show…read moreup. They were fast and did an incredible job, I'm so pleased with there work. The cleaned the entire area and hauled the weeds and very affordable great value.

They emailed several times , made the appt to come give us a quote , then didnt show up .read more