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    TopGear Imports

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    8 years ago

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    Frank Motorcars - Frank Motorcars

    Frank Motorcars

    (14 reviews)

    I was greatly dissatisfied with this dealers customer service. I had to wait for over a month to…read moreget a set of keys with a fob for a vehicle I purchased for my son. My son was blamed for what should be the sales representative responsibility and the dealerships responsibility to have a set of keys already made before putting a car on the lot. Instead I was only allowed to have one fob/key combo, and a single key with no fob after complaining. My son tells them he was only available at 3pm, that was his fault apparently. The second time a gentleman by the name Frank tells my son after being told to see him that it's the first he has ever heard of it. No one ever calls you back in this place except for ONE person which was a sales rep Ramon. But the entire time I saw him after being frustrated, he tells me to come back later in the afternoon after telling me on the previous conversation that I can stop by at anytime. Which I showed up at 10 am, to only be told to come back at 12:30 because he had to wait for someone. I came back earlier to find out he could have just called the key maker himself and not have waited. And btw, I had to wait another hour for the key maker to show up. Then the finance manager continues to blame my son for the wait of the set of keys. And another gentleman decides to join in the blaming game as well....just bad customer service, terrible communications, no follow through, and blames the customers for their wrong doing....DONE...Never coming back!!!

    Fair deal from guys who love cars!…read more I bought a car from Frank Motorcars yesterday and i could not be more pleased with my purchase. They were very professional, courteous, and knowledgeable. Most of all, it was obvious that they love cars and wanted to make sure I got exactly what i was looking for. They have an excellent selection of desirable cars in their two locations and they sell them at a very fair price. I was treated with respect - no hard sell and no pressure tactics. I will definitely go to Frank Motorcars again when i need another used car.

    Mike's Auto Sales

    Mike's Auto Sales

    (6 reviews)

    I don't understand the negative comments here. I bought a car from here and it's fine and running…read morewell I will update this review after my family mechanic looks at it. You also buy what you pay for just an FYI.

    It's reviews like this I wish the rating could be higher then 5 stars and this would be one of…read morethem! This is by far the best dealership I have ever come across and I'm so happy I did . Malek is the definition of customer service and What it should be. He takes care of his customers exceptionally well, professional, courteous and keeps his word . I also did my test drive with sam who again customer service out of this world , very personable , when doing the test drive it was like driving and talking with a good friend and not a stranger . I was having a terrible car buying experience until I came to mike's auto , he doesn't play games or waste your time , the second you reach out he responds within 5 minutes. I live an hour away and told him i didn't want to drive an hour just to be turned down, he had everything sorted out and settled within an hour, the car I wanted with the payments within the price range I wanted . It was to good to be true, I was updated the whole time , car serviced on Thursday, sent my a picture of the oil change Friday and I picked up the keys car and signed paperwork on Saturday and he even took the car off of the for sale inventory because i said I would come and finance it. Malek and Sam are beyond phenomenal and i would recommend Everyone to go there , I'm beyond in love with my car and i will be buying any future car through them and only them and i recommend everyone to go there . Great cars. Great prices . Customer service that's beyond incredible, by far the easiest and smoothest car buying experience. Thank you Malek & Sam ! I ALTIMAlly love my car Thomas

    Mazda of Lodi

    Mazda of Lodi

    (318 reviews)

    Well I got went all out and got a new Mazda 3 Turbo Premium Plus hatchback AWD and I want to take…read morecare of my baby. So I don't want just any Joe Blow changing my oil. I went online schedule an appointment and slowed my face at Mazda of Lodi, I been here before years ago but they did a make over since that time and now they have more sales desks inside than cars. I drove into the service area and they verified my info and took my car to the bay while I waited in the lounge. About 20 minutes later they message me my car was ready, and sent me a video link showing they did a full inspection of the car while changing my oil and the car pasted all checks. The drop out and cashier lady were super nice and helpful. the best part was I that my last oil change and filter at Valvoline was $159, here it was $79 the total was about $105. I expected to pay more than twice that at a dealer but no Mazda was the real bargain deal.

    had a couple of run ins with this dealer, first when i was in the market for a newer car i spoke to…read morea sales person and i instructed him of my budget, kept pushing on a new car, new car with a payment far above my budget. fine i walked out no harm done. (that was two years ego) i call today and ask for a quote on doing a service on my cx5 2018 (mind you am shopping around) the service is flushing and replacing rear differential and front PTU transfer case fluid(they both use the same gear oil.. ) called a mazda at rockland county they quote me $250 for doing both! i call here mazda of lodi trying to get pricing because of distance from my home and i get quoted $300 for not both but $300 each! for a total of $600! i dont know what is their business model here or what!? this is not how you treat people! people are not stupid! and they insist in treating customers the way them timeshare people try to get you to buy vacation packages. stay away if you value your time and money.

    TopGear Imports - car_dealers - Updated July 2026

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