Cancel

    Open app

    Search

    Tops & Bottoms

    5.0 (1 review)
    Closed 10:00 am - 5:00 pm

    Tops & Bottoms Photos

    You might also consider

    Recommended Reviews - Tops & Bottoms

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Penningtons - Logo

    Penningtons

    1.0(2 reviews)
    6.2 km

    Absolutely horrible experience. I spent almost 2 hours and $350 in this store and not once did I…read moreeven get acknowledged by the staff. No greeting when I came in, no assistance finding anything, and no offer to get a fitting room started for me even though I was carrying around an armload of clothing. I ended up walking into a random open change room with probably about 15 items and still wasn't acknowledged or asked if I needed any help or if I was finding things okay (which I wasn't and could of really used a hand). Eventually I gave up, grabbed the items I had and headed to the counter where one of the staff members was standing around talking. I then proceeded to stand there waiting for several more minutes without any kind of acknowledgement, not even a "one moment" or anything while this staff member finished her conversation. I originally decided to visit this store because I was looking to buy a whole new wardrobe for back to school this year (something I haven't done in probably almost 10 years) and my mom told me how great this store was. However, after my experience today I will not be returning to this store nor will I ever recommend it to anyone I know. Rather, I will continue to order my clothing online from Torrid and Cleo (stores in Orchard Park Mall in Kelowna).

    Due to having gained a bunch of weight lately, I've not been looking forward to shopping for a new…read moreoutfit for my friend's wedding. I thought I'd go to Pennington's where I assumed I would at least have a good customer service experience. I walked in and no one acknowledged me. There were 2 other customers and 3 employees. I didn't get acknowledged at all until I had my arms so full I could hardly hold any more, even though one employee had walked past me a couple of times. I went to the change room and that was the last I heard from anyone! I was in there for more than 20 minutes! I went out once to get different sizes. Not a single acknowledgement. I didn't even hear anyone ask the other customers in the change room if they needed different sizes. I left without buying the few things I liked. Luckily for me, I was able to go to a different store that was extremely busy and still had plenty of time to make sure I had an amazing experience!

    Tops & Bottoms - lingerie - Updated September 2026

    Loading...
    Loading...
    Loading...