It's a shame that we had to stay in one of their apartments nearby on the Rua das Flores. Because I saw photos of former guests' hotel rooms, and wow those look extremely beautiful. Not to say that the apartment we had was bad. It's just that it was quite small and the furnishings are not as upmarket as the ones in the hotel from how the photos look.
The apartment we booked was a two bedroom (with one bathroom). However, it's a tiny space overall though it has a kitchenette and dining/living area. It appears that they took one apartment and split the bedroom into two. It was strange that each bedroom's doors were glass doors with curtains. But I suppose it's better than having no doors at all.
Bathroom was great, shower had plentiful hot water, and the toiletries provided are from Castelbel, a high end Portuguese toiletries maker that produces lovely soaps, shampoo, and body lotion.
One checks in at the main hotel then a staff member will walk you over to your apartment and show you around. Kudos to all of the staff we encountered as they were all so welcoming! Also they give guests a complimentary drink at the hotel's bar any time.
Highly recommended! read more