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    Fashion To Figure

    Fashion To Figure

    2.3
    (8 reviews)
    4.0 mi
    $$

    Do not buy online from Fashion to Figure! I recently brought white shorts that look grey and a…read morewhite mesh top size 2X that fit like a size 6. I tried to arrange for a return through their returns email addresses service @ftf.com and help@ftf.com and of this writing received no acknowledgements or response. I called their customer service number, Harlem store and Yonkers store numbers and all have been disconnected. The customer service number is now a Medicare plans number. It seems as if this store is defacto closed except their online presence which continues to take people money. I will update this review if I receive any communication from Fashion to figure.

    I love the styles and the fit of the clothes I have ordered from FTF in the past. I have a coat, a…read morejacket, several dresses, and some leggings. Normally, delivery and returns and posting to my account have been prompt. But I ordered a dress over a month ago and not only has it not arrived, no response to an email or phone call has been made to resolve the issue. I have written a few emails and an automated response has given me a case number (twice!), but no one has responded. I have called several times, and this latest call resulted in 50+ minutes of waiting for a customer representative before I hung up in frustration. I'm not sure what to do next. Called, emailed, checked my credit card statement. No dress. No dress! Not happy with you, FTF!

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    Torrid - accessories - Updated August 2026

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