I'm a retired recent transplant from CA. Gotta love the people of Pittsburgh!! 8 months in and love…read morethe area....offers so much. I'm cramming hard to learn to be a yinz!! Bein a medicare patient, no one will get rich off me. I needed a checkup and a script refilled. I was seen by CRNA Kelly Distelrath. She is a star!! Good bedside manner, very professional, and VERY thorough. The entire experience ran like a Swiss watch. I get regular text reminders re my appointment and each made clear the costs of no shows, so the complainer below is off base. I was seen 5 minutes after arriving. I was supposed to return yesterday for a TB test for a med, forgot it, and got a prompt call today reminding me to come in. My blood tests were disclosed to me with a phone call the day after my appointment. I will now be like gum on their shoes!!

DO NOT USE THIS CHIROPRACTOR $50 for canceling an…read moreappointment within 24 hours no exceptions no refunds, Absurd considering the appointment itself isn't worth half of that. Office is overcrowded, often times there is a long wait if your using machines. The "chiropractor" never even gave me an exam or felt anything in my back, he adjusts everyone the same and processes you like cattle. very "wham bam thankyou ma'am". The staff is rude they talk about personal topics EXTREMELY loud while your trying to relax on a roller table or get "STIM" I remember 1 conversation about how they hate everyone's kids, but their own. Oh and they charge you $50 for canceling an appointment within 24 hours no exceptions no refunds, Absurd considering the appointment itself isn't worth half of that.

The nurses are the angriest bunch of women i've ever come across. I've been going there for about a…read moreyear now and without fail, almost all of them are offensive. I thought it was just me, but i saw a guy get very angry coming out of a visit arguing saying "what is wrong with your attitude? I wont be back". My wife answered the phone from them and was offended. and hung up on the nurse, saying how rude she was. I have another doctor now, with more pleasant staff

A wonderful practice with caring and professional physicians, PA's, medical staff and office…read morepersonnel. You will not find better folks than here. I started going here a couple years ago when my former primary care physician retired...his PA transferring here (all part of the Genesis Medical umbrella practice). Could not be more happy with this terrific group of folks. None better.

My family has been using this group (and one of its predecessors in West View PA) for nearly 60…read moreyears! That's because we've developed relationships with some of the excellent physicians (Dr. Potter Jr. and Sr., Smith, Dobler). HOWEVER .... I must say that the folks that make appointments and answer the phones have always been rude and condescending. This is obviously a result of the culture, and actually goes back quite a few years. Today I called with a legitimate question regarding a blood test for the Covid antibodies. Rather than nicely telling me that this is not something they're doing at this point in time, the person spoke in a typical (for this organization) snarky tone, acting as if this was a ridiculous notion, to get a test for this. She was quite rude. It's frustrating, and if not for the physician relationships we would've been gone years ago. I wanted to contact them without posting a review but their website does not provide for email contact.

Have been going for years and no issues...over the past couple months have mainly all new…read morestaff...that have no clue what they are doing. not updating your records so no access..no responses for inquires (emails , messages) . They really need to be investigated at this point..Shame after all theses years have to find a new PCP!

I love Dr. Leone and hope to have him as my doctor for as long as possible. He's a genius,…read morenon-judgmental, funny, and kind. Thank you Leone!

Went to Scott Leone for years. When I lost my healthcare I went to the VA in Butler. My provider…read morerequested my medical records from Dr. Leone and he refused to mail them to her until I paid him $85.00. After a discussion he was kind enough to lower the fee to $50.00 as he stated that he was permitted to do this under the laws in PA. As a 35 year veteran of the US Army and Army Reserve I was shocked at his poor attitude as was my PCP at the VA. This guy is hurting for money and I would discourage ANY VETERAN from going to him for anything. Typical money hungry doctor......

Very unorganized.. The doctors... And the nurse practitioners don't really seem to care nor are…read morethey invested in actually helping. I went two days in a row, because my first experience with the one doctor, I left feeling unaccomplished. So I tried again the next day with another doctor and it was just as awful. I've been going here for two or three years. In the beginning I had some decent experiences. But recently they've All been terrible. Since I've had issues outside of this office with the AHN network... I consulted a few friends that have fairly serious illnesses or requirements to see a doctor regularly, and they all go to UPMC. I've decided my family is going to switch.

Been going there for years..a bit disorganized--missed my apt by 15 minutes one person in the…read moreoffice--said I had to reschedule--starting to have second thoughts about this practice

The two negative reviews here don't speak for this place. They do great work and I am a patient…read more Both Dr. Grob and Scheri are quality physicians.

It's hard to put into words how bad this place is. I had an appointment and had some lab testing…read moreprescribed. I called them to ask a question and could literally not get through to a nurse or the doctor after trying for MULTIPLE times over a THREE week period. One call lasted for 40 minutes as I was passed from person to person who could not provide the answer I needed. The doctor or nurses never called me back. Ever. I ended up getting the wrong test. This place is awful. I would honestly go somewhere else. Anywhere else.

Dr. Taylor may be the best family practice doctor that I've ever been to. She's interested in your…read morehealth and genuinely takes the time to listen and diagnose. She's personable and friendly. She's thorough, and you really feel like she's ruling things out as she asks you questions. You really can't ask for more from a GP. Facility is always clean, and the wait is typically minimal. The longest that I think I've waited is 15 minutes in the lobby. Once you're a patient, appointments are fairly easy to secure. Most times I can get in same-day. Note that Dr. Taylor doesn't work 5 days/week (I believe she is off on Thursday, but there is another doctor in the practice).

I have depended on West View Family Health for more than 20 years. I find that they care more…read moreabout me as a person than experienced at other offices. The waiting time in the office is minimal. They offer something unusual, which is a kind of faith based medicine, but they don't push it on you if you are not comfortable with that (you would need to ask for it). They have been updating their workflow and modernizing their records to become more electronic, and that's been a good thing. I also enjoy the flexibility now that they have 2 offices, one is close to home, the other to work. I have used them for my entire family, but also now as an individual patient, and they excel at both.

Ever since Dr. Mark Guy left, the practice and staff have declined to a point that I can honestly…read moresay is the worst practice I have ever seen. Find another practice! If this was the only doctor in town, I would move to a different town, and I'm not exaggerating. BTW, I never post reviews. I feel that strongly!

Dr Prashan is an excellent physician. I've been seeing him for several years now and could not be…read morehappier. He is always very thorough and thoughtful when listening and explaining. He's helped me tremendously to get my diabetes management on track.

I cannot recommend him, or Genesis Medical, based on my experience with a physical. Firstly,…read morescheduling a simple annual physical took several months with three reschedules within two days of each appointment. As a male in his early 30s who had gone a few years without seeing a doctor I wanted a comprehensive physical and simple blood screen. Once I finally had the appointment I waited about 30 minutes before Dr. Prashan saw me. He was accompanied by two interns (or scribes? he did not acknowledge who they were). He asked a couple of rudimentary and common health questions before my family history came up. Upon hearing about my father's high cholesterol, he began pushing for a CAT scan heart study and upon being asked if insurance would cover it he recommended paying cash. This was without any information about my own cholesterol levels or health history. After I insisted I would not participate in the study he mentioned that if my cholesterol did come back high (it didn't) he'd recommend being placed on medication (I'm 30, diet and exercise could be an option). I mentioned that I would like a blood test and he said that he always recommends that anyways. Afterwards, he checked my lungs and heart hurriedly and asked the nurse to take my blood test. With that, my appointment was over in about 20 minutes time. My blood tests came back about two or so days later with a nurse saying "Dr. Prashan says your bloodwork looks great." I did not receive any other examination; cholesterol aside, no mention of any other potential health risks; no explanation for test results, some of which were listed as below average/out of the range. I will not be returning to Genesis Medical as the level of care was below what I think the time waiting was worth. I was billed substantially for the blood testing. I also found out a coworker of mine also has Genesis Medical as their primary care clinic and has had a similar poor experience (though not with Dr. Prashan).