Early last year (May/June), I had an appointment with a tax "professional" regarding an issue…read moreresulting in penalties from the WI DOR. Over a timespan of 9-10 months, I rarely got any communication regarding updates, unless I initiated. In addition, over the past month I have sent to e-mails with no response whatsoever. I finally got ahold of someone with the state IRS, and was told that besides the POA that they received in July 23', they did not receive any communication from this this business (which I had been told the opposite from this business. A tax levy had been put on my pay wages because nothing had been done. Completely unprofessional, and I do not recommend using their services.

Our taxes were half the price as previous years! They were efficient and informative! We have our…read morenew tax services from here on out!

I've been a customer of this bank for some time, and no wonder. This bank is a big deal! I know…read morealmost all the staff and never have to worry about being recognized when I walk through the door. The staff goes above and beyond, as exampled by this experience with Jordan, Assistant General Manager in La Crosse: I brought to Trevor, the initial associate I encountered, my check to cash, written to me on the account of another bank, representing the remaining balance on an automobile purchase; so, an amount that I was eager to obtain immediately. Trevor was truthful, informing that I could deposit the check with a one- or more-day hold, pending verification of funds: standard precautionary procedure. I've known Jordan since day one of my association with Citizens State Bank. Trevor took my check matter to Jordan, who elaborated on the reason for the hold: bad checks and overdrafts, me left holding the bank bag, all that sort of thing. In desperation (I know he felt it in me), I meekly suggested phoning the issuing bank to verify funds available with a simple phone call, which to my great relief he did for me! Having obtained that verification, he was able to authorize immediate release of the funds. I couldn't have asked for better nor more expeditious service, and doubtless could not at any other financial institution have received it. To say the least, I salute the attention that the staff in La Crosse has paid not only my feeble attempts at banking, but to me as a customer. Cash to coffee (perhaps someday I may be able to say 'dollars to donuts'?), this Citizens State Bank puts out the welcome mat for customer satisfaction.

The people are very nice and able to help with all concerns. Also can get a free iced coffee…read moreanytime. If thats not ur thing you can get coke or mountain dew with a limit of 2 per person. Make sure to get ur punch card punched so u get a free tumbler cup.

Jean and her staff are wonderful people. It's reassuring that their years of experience will get…read moreyou the beast possible outcome. Highly recommended!!!

I'm wrapping up the estate of my late aunt with the help of Teresa Nielsen, a paralegal with Johns…read moreFlaherty. Even though it wasn't a 'complex' undertaking, there are a lot of details that have to be done right; and unless you've been through it all before, you need a trustworthy guide to help you through the process. Teresa was my guide, letting me know what needed to be filed when, and how. We spent a lot of time communicating everything long-distance (I live in Florida and my aunt lived in La Crosse), though I did get to meet her on one of the trips I had to make to La Crosse. Things generally went smoothly, though there was a last-minute problem she identified and helped work out. I cannot thank her enough for her work.

If you're looking for a skilled honest lawyer then look no further since Bernardo is the one. He is…read morevery knowledgeable, willing to help, and super quick in his responsiveness. We highly recommend Bernardo, you won't be disappointed!​

Bernardo Cueto is the most wonderful, kind, skilled, and caring lawyer I could ever hope to find!…read moreOur son and his roommates were having severe trauma with a verbally and mentally abusive landlord while at college. This was such a horrifying experience as first time college renters as well as for we parents (who all live out of town). Navigating what to do as victims was so agonizing. I happened to come upon Bernardo's information and gave him a call. He was so kind, caring, and compassionate. All he wanted was for our boys to be safe, and he was very concerned about their mental well-being as well as effects of ptsd. As a father himself, he knows how precious our children are. Bernardo knew the law extremely well! He was quick, efficient, and to the point. He had no trouble having our boys released from this abusive environment. He even got most of their deposit back. I can't thank him enough for all he has done for us. If anyone is having an abusive landlord situation, contact Bernardo Cueto! He was the most wonderful gift in such a bleak situation. All four of our families and boys will be eternally grateful for all of his help. Now our children can worry about normal college things like studying. Thank you just isn't enough, Bernardo. You definitely are an angel in our eyes.

First they are always friendly and helpful whenever I go there. This has been my bank for close to…read more12 years and it dosent take anywhere that long for them to get to know you. The tellers are quick and professional and the account folks are awesome. typical small bank atmosphere totally awesome. Last time I was there and the teller Klarisa was very helpful when i had some issues with my account. They took care of my issues quick and easy cant ask for more.

Bad business practice by Citizens State Bank Onalaska. I am a senior citizen who is a custodian for…read moremy kid's account there. I am paranoid about going out during the pandemic. They charged me a service fee for not getting to the bank in time to take care of my kid's account. When I asked the manager to waive the fee, she was disdainful and inflexible. It wasn't even all my fault; they could have called to warn me about the penalty. I wasn't clear on the ramification or the date for action. In sum, it's not all about the money, it's not all about the rule. It would just be a decent thing to do to show a little kindness, caring, help or courtesy. She has none in her. Not sure if she's just a bad apple, or a fair representation of the bank.

Chris was super easy to work with and super fast getting back to us with numbers and answers. I…read morewould highly recommend him to anyone looking to buy a house.

I discovered Imagine Home Lending at the Veteran Bonanza in La Crosse. The booth staff were very…read morenice, and as a veteran, they informed me about Homes for Heroes. When I was ready to start looking at homes, I contacted Chris. He hooked us up with a Homes for Heroes real estate agent, that was as committed to our new home mission as he was. We spent over 50 hours looking at homes allover WI with him, and shockingly, my husband even enjoyed his company. When looking for homes in MN he was able to get me Homes for Heroes agent that covered MN and worked in the same brokerage as our WI realtor. Chris was beyond on top of his game. I don't think I ever left him a message that was not returned within minutes. He even answered his phone on nights and weekends. I even told him "no rush" on things, but he was still bustin'-a-move to make things happen. He explained the process, and where we were in the process, in easy to understand terms. If 3rd party results were delayed (well, septic, appraisal, inspection, etc.), he was on them to move things along at a reasonable pace. He is not a "yes" man to anyone but you, the customer. He works with what's in your best interest. He is very professional and realistic via phone, in-person, and E-mail. My husband even enjoyed meeting him, and he doesn't really like anyone! When signing the paperwork at the title company, there were no surprises because Chris had covered everything. He was able to summarize 100 pages of legalise into 1 paragraph of what it means to us. He even provided a surprise housewarming gift; if you want to know what he offers, you'll have to finance a home with him! It's hard to believe that Chris has a family, because he puts 100% into treating the customer right! My only "complaint" is that I can't have Chris and Imagine Home Lending service my loan. He says he is always available if I have questions in the future. Once a customer of Chris', always a customer of Chris'!

I recently went through a rigorous legal ordeal over more than a year. Pat Heim, a senior partner…read morein the law firm O'Flaherty, Heim, Egan, Birnbaum in La Crosse, Wisconsin, was a saint and guided me through the entire process with clear advice and good care. She was available at any time via message and/or phone, and always comforted me and assured me that she and I could deal with whatever came along. This reassurance was vital to my sense of wellbeing and comfort throughout the entire ordeal. I recommend Pat Heim highly as an advocate for anyone who must go through litigation in their future.