I had to replace a discontinued starter on a snowblower (not a big sale). The service companies and…read moremanufacturer were of no help. Bob and Lauren went above and beyond sourcing an alternative and helping with advice on mounting the new starter. Good customer service is hard to find.

What an awesome experience. The best Jewellery shop in town. If you have any types of repairs. He's…read morequick with the same day repair and sometimes only 1/2 hr. Since everything is done in house he can have it done while you wait. Diffinitly my go to Jewellery store.

Had a ring repaired here twice. First time he replaced a small diamond. Pretty sure it was the same…read morediamond that fell out again. So paid for another plus he replaced ALL the claws around the diamond, to the tune of $150. Central stone was secure. Wore once and guess what, lost the same diamond again. Took back and he refused to replace and repair free of charge. Wanted to charge me $75. I told him to stuff it! I will never go back and suggest no-one else uses him. He does not back up his work! I

Definitely one of the best camera stores in Barrie. Huge selection of equipment ranging from small…read morepoint-and-shoot cameras to DSLR's with massive lenses. Staff are very, very knowledgeable and there is always someone to assist you as soon as you walk in the store. Good location -- at the front of the Bayfield mall with lots of parking. Their prices seem expensive, but camera equipment always is and they will do a price-match with any local competition. I also usually check their website because they have some pretty awesome sales once in a while. I took their Canon Rebel series intro class a few weeks ago, which they offer a couple of times a month at their store. It is a 3 hour course for $75 and it goes over all of the basic settings for the Rebel. The instructor was very professional, knowledgeable and approachable.

Friendly and well informed, great service and quality products. I'll be back! Thank you!read more

Changed watch battery with no problem and fast service. Mall itself seems to be on the way out.read more

Excellent friendly service. Real professionalism and they take pride in serving their customersread more

I have a used Arctic Spa i purchased from a friend. About 8 months after installing it it started…read moreshutting off randomly. Called in and spoke with Olivia to schedule service. She was nice and helpful. After an initial scheduling for almost 2 weeks out she was able to move the date up significantly and had Tyler dispatched. Tyler was able to diagnose the problem with the tub quickly and was able to replace the required parts same day. It was the main board and heater. He gave me several other pointers on filtration and chemicals and was definitley knowledgeable. Owning a service based business myself i was very happy with how they handled everything and would have no problem recommending this team

I have owned an Arctic Spa Hot Tub for 10 years and every time I deal with the service department…read morethey are snippy and unhelpful. I recently spent over $1200 dollars on repairs for the tub and then discovered that the tub was leaking because of faulty installation of new parts. Because I didn't call them within 30 days, they insisted on charging be $175 to come back and inspect their work. After disagreeing with them about how unfair this was to throw good money after bad, they said would not help me with the issue at all. I have heard of so many people being treated poorly by their customer service team. Be ware of buying this brand because it will be hard to service.