Dr Harrison is a sweetheart. She initiates dialog with me immediately about how I'm feeling and…read moreshe never limits the conversation. She takes her time and explains her evaluation of my health. I like her very much. I'm happy to have her as my primary doctor.

don't waste your time. The office cannot execute referrals …read more takes over 2 we to get in.

My over 20 year relationship with the Dr. Glover 5 STARS. However, the practice has very poor…read moreadministration. I often have to call for 2 days straight to get someone to answer the phone. If it's anything other than a well visit, I'm told by phone staff to go to an Urgent Care-even if I am willing to wait up to a week for a sick appointment. I have had this practice decline my sick call appointment requests all 3 times I have attempted to make one over the past 5 years. I often go without medication because the practice doesn't respond to pharmacist requests to refill routine medication. The Pharmacy tells my the practice won't take their calls either. 5 Stars to the Providers, 1 Star to Practice Administration.

Worst experience ever. Took 4 times to get an appt which was scheduled3 weeks out. waited an hour…read morein the waiting room, 45 mins in the exam room. I was never examined. Turns out i was in the middle of a medical crisis I could get NO ONE To help me. Callingthe front desk was useless. They either put me on hold, voicemail and never had the courtesy to say "Can you hold?" My blood pressure was 184/113. Another doctor told me if they could not get me in to go straight to the ER since it had been 2 weeks. I called the office. I was 4th in the queue. When it was my turn, they didn't even pick up. They put me in voicemail. The OTHER Doctor sent me to the ER. Did i ever hear from them? NO. I had to call the after hours service to talk to the doctor on call. It is a shame because I met Dr. Glover 15 yrs ago and liked her. I am with another doctor who is awesome.

Today I had a five-star experience. I had a ultrasound scheduled for the this morning and 9 a.m…read more and I forgot Mona called me and said she could fit me in even though I had missed my appointment. She is the administrator at the front desk. The ultrasound technician Ivan was very friendly and comforting. He did a great job and told me about all the other types of tests and scans that are available at their location. Friendly supportive staff easy to get in and out. Thank you Mona and Ivan.

Two stars because (most of) the doctors have been very knowledgeable and caring. Many of the desk…read morestaff need better training, and if you have a billing issue it's a complete nightmare to get fixed. Been trying to reach Mona in billing for weeks to resolve an issue. After I visited the office in person to drop off a form then following up THREE times with calls over the course of a few weeks, she left a voicemail obviously completely missing the info I had given to the office. I tried to call back literally 2 mins later to try to resolve the issue and she refused to take my call on a Friday at 3:48pm because she was leaving the office for the weekend.

Caring Hearts Family Medical Center is wonderful. The staff and providers are very caring,…read moreprofessional and knowledgeable. I highly recommend. They go above and beyond to help their patients.

From the owner: Caring Hearts Family Medical Centers provides excellent family medical care to patients who live in…read moreand around Port St. Lucie and Palm Springs, Florida. The practice offers comprehensive care for common illnesses and infections, minor injuries, and chronic conditions, featuring a qualified staff of board-certified physicians and nurse practitioners. Patients get help managing long-term health conditions, including diabetes, high cholesterol, and hypertension. The providers offer preventive care that includes annual physicals, electrocardiograms (EKGs), and Pap smears. You also get specialized women's health care or treatment for erectile dysfunction. If you need help managing your weight or have acute concerns like COVID-19 testing, the staff is ready to help. Caring Hearts Family Medical Centers maintains a high level of care and service for all patients. The staff speaks fluent Creole, French, and Spanish. The practice accepts all major medical insurance. Call Caring Hearts Family Medical Centers today to set up your appointment or use this website to schedule online.

New CPAP mask type ordered to solve elimination of unwanted air leaking into the mask during normal…read moreoperation.

I continued as a patient of Dr. Lipari's after his practice…read more changed to Concierge. It is well worth the cost. People - actual staff - always answer the phone by the first or second ring. ALL requests are immediately and efficiently handled. The physician returns phone calls promptly and staff members get me instant answers to questions. The office is immaculately clean as well as beautifully and comfortably appointed. The staff is pleasant, professional and highly competent. Few physicians realize how much damage an inept staff does to their reputation and thus their income. The Office Manager, Joe, is simply amazing, I am ashamed to say that, if I still owned my business, I would try to hire him. I have some difficult health issues and have received the best and most conscientious care possible. Dr. Lipari correctly adjusted my medications when I first became his patient and recently took excellent care of me through two bouts of Covid and a complicated and not overly successful hip replacement resulting in painful bed sores. He is available 24/7 and watches every detail of my health issues. He is likable, compassionate, professional and never arrogant, a not uncommon trait in many competent and highly respected physicians. An average appointment is an hour and he is never rushed. I am a strong personality and he manages me with finesse and respect. There are not enough superlatives at my disposal to adequately laud this practice,

Practice has suffered since you left. Had to switch providers since there isnt consistent any moreread more

I cannot say why drs apicella (husband and wife) sold their practice to Innovacare. I can only…read moresay what I have experienced. What was a good practice is now reprehensible. I feel that as a patient, I was just punished for needing a Dr. I am sure they cannot turn a blind eye to what has happened to Premier but I will give my opinion that they sold out for the mighty dollar. I hope to be able to find a new office to go to.

I went off the first time and I was impressed, the atmosphere was clean and organized! I saw…read moreJessica and she was detailed about my health and the next steps I was to take. I asked questions and all were answered. Th office staff were also informative and helpful. I highly recommend this practice!

I don't understand the rave reviews. I've got a lot going on, medically, at once. I've had to…read morereschedule my new patient appointment with Dr. Poveda as a result. Yesterday, I was supposed to have an appointment in the afternoon. But I woke up with a very serious migraine and a slack pharmacy that can't seem to fill anything on time. I spoke with the office, after leaving voicemails because there was no one to answer the phone, which felt like a red light. We rescheduled for this morning. About 2 hours later, mind you I've got a migraine that nothing is helping so I'm sleeping and trying not to throw up, I get email notification. The way it was structured, it looked like it was the cancellation for yesterday's appointment. I needed immediate attention to get life saving medications since my former PCP left practice. I go out to my car this morning, it's dead. Omg. She had me swear to call in if I couldn't make it because I'd be his last appointment. I'm a clinician. I can understand that. So, I call while simultaneously trying to figure out how I'm getting there. Again, no one there to answer the phone. I'm leaving frantic voicemails. I know I can't miss this appointment or I could die. I opt for an uber. I never use ride share, but this was desperate. The driver got me there in record time and I walked in 2 minutes later, went to sign in, and the young man sitting behind the counter tells me Dr. Poveda cancelled all of his appointments for the day!!! What?!? I told him my car was dead and I just paid for an Uber to get here. The other provider, I was told, would not see me. So, I had to Uber back home, no med refills/scripts, get roadside assistance, and buy a new battery. Dr. Poveda, not notifying via phone/text, cost me about $+40 today. I had to race around to get to a doctor who could get me enough meds to last until I could get in with a provider, since everyone seems booked out for months. I can't overstate how awful I feel, and how much money, time, and anxiety you couldn't saved me if someone had just PICKED UP THE PHONE TO NOTIFY PATIENTS OF THEIR CANCELLED APPOINTMENT. This is about as unprofessional a practice I've ever dealt with. You charged me $25 late cancel fee and then cost me for an Uber round trip. So unbelievably unprofessional. If your practice can't support incoming calls, you're doing something wrong. One provider to another.

Front desk and personnel have no issues disrespecting patients and need to realize they are the…read moreface of the business and it's not very pretty. A new physician/NP every single time I go in which is every 2-3 months.

Naomi is very rude, doesn't know how to speak to customers and shouldn't be in reception. That kind…read moreof behavior would prompt someone to choose a different PCP. She was speaking over me on the phone, I explained that I needed an apt for a physical and was told nothing was available until Nov. spoke with her and then she begins to very aggressively tell me she can't help what someone else tells me moments ago when I tried to reschedule it for Friday at 8:30. The rudest type of behavior I've ever seen from a doctors office. Get a different job if you don't like it sweetheart!

Anita and her staff are all caring and amazing. Anita truly takes her time to figure out what you,…read moreas an individual, needs. I was able to get my husband to switch doctors after 9 years, due to the care she provides. Amazing people, amazing service!! Very caring!!

Anita is amazing and truly listens to you. However I have tried to call within the span of the last…read more4 months and no one ever answers the phones or returns my calls. If I can't call to cancel or make appointments what's the point. Will have to find a new primary care sadly....

It's easy to find the office off Rt. 441 with a lot of free parking in front. Immaculate facility,…read morewith professional, competent, gentle employees. I'm happy to be back having Dr. Rochman x-ray & look at my foot again. There is never a wait & o always leave feeling better with a plan forward.

I've had several incidents that led to long term issues with my knees and this place has really…read morehelped. Easy to find, plenty of parking, big waiting rooms without a ton of chatter, manned by friendly and knowledgeable staff. The staff is all bilingual with Spanish so you don't even need to bring a translator. It's kind of a one stop shop with Doctors and Diagnosticians in the same building and a surgical center right next door if need be! Let's just say that Dr. Ortega is not known for his bedside manner, but if my choices are good or chummy, I will go with good all day, and this guy is the best!