Thank you, to Doctor Khan, Nurse Tray and technician Jaida for their aid in my recovery and health.read more

Left me in the ER for hours waiting for a simple ultrasound on my arm, and I had to leave because…read morecould Wait any longer after being sent to the ER by Care Now and they called ahead. Call to complain and the head of the ER, couldn't care less. To many choices on places to go for our care, Baylor,Texas Health, Memorial, etc. We pay way too much for Insurance and deductibles to deal with a hospital system that doesn't deliver quality Care. No since of urgency for this possible blood clot Very disappointed that they didn't care about how I felt, they ever came back to the room to update me on anything. I had to call to even to get them to check on me. So my experience poor Registration was the only thing that came quickly. ($$$$) I will be calling Medicare to ensure they don't pay for services NOT given.

So I am here visiting and I was suffering from a bad sinus infection. From the moment I walked in I…read moreknew I was at the right place. The front staff were very friendly and welcoming. I had the good fortune of having Dr Patel see me. She was great and explained everything. Imagine my surprise that she cared enough to give me the injection. I even commented that normally a staff member gives them she laughed and said she like taking care of her patients. So what is my complaint? The DR P moved from Louisiana to come here. Come back to LA the food is waiting for you

I visited this urgent care and was not informed of any co-pay prior to receiving services. At no…read morepoint during check-in or before treatment did staff mention that a payment would be required. After the visit was completed, I was then told I owed a co-pay, which felt very misleading and put me in an uncomfortable position. Patients deserve transparency about costs upfront so they can make informed decisions before being seen. Not disclosing fees beforehand feels deceptive and unprofessional. I would recommend that future patients ask about all costs before receiving care.

Friendly staff, short waiting times, and they do inexpensive in-house labwork. Nice atmosphere!read more

Insurance only no cash drove 40 min for them to tell me that. Places like this what the point for a…read morebusiness

This is a wonderful hospital. They will do what is right in order to help you. Both Dr. Vora and…read moreDr. Shaw are Good people. They offer prompt service in a friendly, sterile environment (the machines are sterile, not the service :-).

Wonderful experience! From the front desk, the RN's to DO. Derek Farley they made an ER experience…read morethe best it can be. I cannot say enough great things about this facility and mainly the staff! Thank you very much for taking care of me today and I will absolutely recommend you to anyone in need!

Great hospital, Had a friend who had a baby here…read more Nice and friendly people who helped us

I called in April of 2025 to let them know I just found out of was pregnant. They believe my due…read moredate is aug 2025 amd said not a single doctor can see me for prenatal all booked So basically just show up at a hospital without having ever seen any doctor n just expect one of these random doctors deliver me. Wow so dont see a doctor n just show up to a hospital when my water breaks. Or try another city Why im in frisco and what if they all say the same thing. Nobody wants to work. I have the best private insurance ppo money can buy yet baylor scott bucks! Hoping to deliver at pga once opens but again w who and no doctor. U know im gonna be missed when I walk in the hospital!! So expect my funky ass attitude

Our nurse Allison was so great. Her bedside manner was amazing. She went above and beyond to make…read moremy daughter feel safe and welcomed. She went over our aftercare throughly. Thanks so much for taking care of your patients so well!!

Dr Karr, nurse Donna and Erin were amazing. they were so patient and kind and knowledgeable made…read moreme feel right at home. They did everything they said they would. They were funny, super positive and happy people. There's no other ER I would ever go to.

Normally a weekend you would think that everyone is stressed and with patients coming in and out,…read moreit just seems never ending... but the level of service I received from start to finish at this location is commendable. From the front desk receptionist, who I believe was named Melissa, and the Nurse Kayla, everything was done quickly, efficiently & not one time did I feel rushed or that I was just "another patient". I will highly recommend this location to anyone and definitely will make the drive from to see them. Urgent cares get bad reputations sometimes, but this one is NOT IT!

The service we received here was extraordinary. The nurses and Dr. Wright went above and beyond for…read moreour child. Highly recommend this ER for any medical needs. They rock!

This is absolutely my favorite ER ! The nurses and doctors are beyond sweet and helpful. We went…read morewhen my husband got into a wreck and i absolutely messed up the paperwork, thankfully the sweet sweet nurses helped me through it in the most understand way !! HIGH Recommend!!

Yelp 100 Challenge 2023…read more #55 Clean and quiet urgent care located off Eldorado. Plenty of parking out front with water and coffee available while you wait. Kind staff and you're seen rather quickly if arriving early or during business hours.

My mother was in this hospital 4-5 days and everyone was so nice and friendly, supportive and so…read morekind and considerate. All nurses were amazing Nicole, Bianca and Taylor are just the first three that went above and beyond.

Went to the ER night 1 in severe respiratory distress after having Covid a week earlier. I have a…read morehistory of Asthma especially after being ill. They did several breathing treatments on me and gave a round of IV cortisteroids then sent me home and said if I didn't feel better to come back. Well about 12 hours later I was worse again and had to come back. This time they admitted me. Once admitted the first MD examined me and really didn't ever say anything at all and just left. They were basically just watching me and giving breathing treatments every six hours. Next day my breathing wasn't any better and blood work was getting worse so more IV cortisteroids and antibiotics. Next day no better and at one point the MD told me that it was probably just a hold over from covid and that I might be like this for 6 months and that I just needed to relax. They sent me home the next day with me feeling no better and not being able to stop coughing or breath well. I sent all of my labs from the hospital to my personal MD who doesn't have privileges at this hospital and after a phone conversation she changed my antibiotic and the next day started feeling better. It turns out I had a relatively rare bacterial infection in my lungs that the hospital didn't catch and could have caused severe organ damage or even death if left untreated. All the while the MD's at the hospital didn't even think there was anything really wrong with me. They gave me enough Steroids to keep me going but not fix anything. I would not ever go back here or recommend it to anyone.