This is absolutely my favorite ER ! The nurses and doctors are beyond sweet and helpful. We went…read morewhen my husband got into a wreck and i absolutely messed up the paperwork, thankfully the sweet sweet nurses helped me through it in the most understand way !! HIGH Recommend!!

Yelp 100 Challenge 2023…read more #55 Clean and quiet urgent care located off Eldorado. Plenty of parking out front with water and coffee available while you wait. Kind staff and you're seen rather quickly if arriving early or during business hours.

So I am here visiting and I was suffering from a bad sinus infection. From the moment I walked in I…read moreknew I was at the right place. The front staff were very friendly and welcoming. I had the good fortune of having Dr Patel see me. She was great and explained everything. Imagine my surprise that she cared enough to give me the injection. I even commented that normally a staff member gives them she laughed and said she like taking care of her patients. So what is my complaint? The DR P moved from Louisiana to come here. Come back to LA the food is waiting for you

I visited this urgent care and was not informed of any co-pay prior to receiving services. At no…read morepoint during check-in or before treatment did staff mention that a payment would be required. After the visit was completed, I was then told I owed a co-pay, which felt very misleading and put me in an uncomfortable position. Patients deserve transparency about costs upfront so they can make informed decisions before being seen. Not disclosing fees beforehand feels deceptive and unprofessional. I would recommend that future patients ask about all costs before receiving care.

Our nurse Allison was so great. Her bedside manner was amazing. She went above and beyond to make…read moremy daughter feel safe and welcomed. She went over our aftercare throughly. Thanks so much for taking care of your patients so well!!

Dr Karr, nurse Donna and Erin were amazing. they were so patient and kind and knowledgeable made…read moreme feel right at home. They did everything they said they would. They were funny, super positive and happy people. There's no other ER I would ever go to.

This is a wonderful hospital. They will do what is right in order to help you. Both Dr. Vora and…read moreDr. Shaw are Good people. They offer prompt service in a friendly, sterile environment (the machines are sterile, not the service :-).

Wonderful experience! From the front desk, the RN's to DO. Derek Farley they made an ER experience…read morethe best it can be. I cannot say enough great things about this facility and mainly the staff! Thank you very much for taking care of me today and I will absolutely recommend you to anyone in need!

Friendly staff, short waiting times, and they do inexpensive in-house labwork. Nice atmosphere!read more

Insurance only no cash drove 40 min for them to tell me that. Places like this what the point for a…read morebusiness

My mother was in this hospital 4-5 days and everyone was so nice and friendly, supportive and so…read morekind and considerate. All nurses were amazing Nicole, Bianca and Taylor are just the first three that went above and beyond.

Went to the ER night 1 in severe respiratory distress after having Covid a week earlier. I have a…read morehistory of Asthma especially after being ill. They did several breathing treatments on me and gave a round of IV cortisteroids then sent me home and said if I didn't feel better to come back. Well about 12 hours later I was worse again and had to come back. This time they admitted me. Once admitted the first MD examined me and really didn't ever say anything at all and just left. They were basically just watching me and giving breathing treatments every six hours. Next day my breathing wasn't any better and blood work was getting worse so more IV cortisteroids and antibiotics. Next day no better and at one point the MD told me that it was probably just a hold over from covid and that I might be like this for 6 months and that I just needed to relax. They sent me home the next day with me feeling no better and not being able to stop coughing or breath well. I sent all of my labs from the hospital to my personal MD who doesn't have privileges at this hospital and after a phone conversation she changed my antibiotic and the next day started feeling better. It turns out I had a relatively rare bacterial infection in my lungs that the hospital didn't catch and could have caused severe organ damage or even death if left untreated. All the while the MD's at the hospital didn't even think there was anything really wrong with me. They gave me enough Steroids to keep me going but not fix anything. I would not ever go back here or recommend it to anyone.

I developed a problem that became worse over 24 hours. They had all the services of an ER but not…read morethe crowds and they had great reviews in Frisco. Everyone was professional and knowledgeable from beginning to end of treatment. They explained everything. The doctor was very thoughtful and thorough. The nurses were excellent at communication, caring and experienced. They went over everything and then provided me with everything in writing and a disc in case I need to follow-up with other treatment. I would definitely go there again. As a retired nurse with very high expectations, I found the entire staff today to be exceptional.

From the owner: Total Point Emergency Center - Frisco, an Emergency Room in Frisco, Texas provides 24/7 emergency…read morecare with no wait times, ensuring fast, high-quality medical treatment for both adults and children. Our experienced team offers comprehensive services, including trauma care, on-site X-ray, CT scan, and ultrasound for accurate diagnostics. We specialize in pediatric care and are committed to providing compassionate, efficient treatment for all ages. Conveniently located at 5600 Eldorado Parkway, Frisco, Texas, we accept most major insurance plans and offer transparent pricing. When emergencies happen, trust Total Point Emergency Center - Frisco for expert care anytime, day or night.

I appreciate that my doctor was straightforward. However, he was dismissive of my infant who has a…read morebarking cough at night, because he didn't hear it in office. This is typical of many physicians and understandable as they usually like to hear it to diagnose. I get it, it's dismissive but normal. He then told me, 'he's not even congested'. Even though, I had just washed off his nose prior to him coming in and he still had crusted residue on his upper lip. Why would he dismiss him for not seeing snot run out at that exact moment? Did he think I don't know what congestion is? Croup is often worse at night and can be fine during the day, but he informed me it had to be consistent. That is actually not true, so very weird he said that. Maybe he was referring to a more minute part of the croup symptoms? He said he wouldn't give an infant a steroid, which I understand. I didn't ask for one and it's not the only treatment option. But then, he didn't give any advice on how to help my child at home. No mention of anything (e.g. humidifier, nebulizer, Motrin). Nothing was offered beyond 'I won't give an infant a steroid'? I brought my infant in because the day prior and this morning he was drooling excessively, as a baby who doesn't drool and the barking cough was now present after serval days of a cold. He didn't even ask about drooling, which is an indicator for throat pain. All my observations were shut down. Felt like a very worthless office visit with no actual assistance. Seems like a great guy, but not a great communicator, thorough examiner or helpful doctor. Weird and not worth the money.

Our experience was less than stellar…read more 1. They need to "check you in" with cumbersome typing before seeing someone in excruciating pain. As if that cannot be done simultaneously like other hospitals. We needed empathy and urgency. The administrative can and should've been done later in my opinion. 2. The staff appeared nervous and unsure. As if newly experienced. I had to ask them to run a specific test which the nurse's response was "oh. I should've thought to do that." 3. They do not have important equipment onsite. We needed to come in for an ultrasound abruptly, which they do not have the machine onsite. Luckily, they had an existing appointment 1hr after we arrived, where another person needed one too; so they had already planned for the machine expert to travel onsite, but had that not been pre-planned then we likely would've needed to go elsewhere. 4. Wait times. The wait time to be seen (after check in) was quick, but the time to receive the care mentioned above was very long. We arrived around 8:50am. Were in the back getting the basics (IV, bp, answering basic questions) at 9am. We expected the ultrasound representative onsite at 9:45am, but did not receive until ~ 10:15 Overall- It's a nice, clean, friendly place for sure. Best for basic care. But it doesn't not appear to be the best place to go for advanced care when you truly need it.

Thank you, to Doctor Khan, Nurse Tray and technician Jaida for their aid in my recovery and health.read more

Left me in the ER for hours waiting for a simple ultrasound on my arm, and I had to leave because…read morecould Wait any longer after being sent to the ER by Care Now and they called ahead. Call to complain and the head of the ER, couldn't care less. To many choices on places to go for our care, Baylor,Texas Health, Memorial, etc. We pay way too much for Insurance and deductibles to deal with a hospital system that doesn't deliver quality Care. No since of urgency for this possible blood clot Very disappointed that they didn't care about how I felt, they ever came back to the room to update me on anything. I had to call to even to get them to check on me. So my experience poor Registration was the only thing that came quickly. ($$$$) I will be calling Medicare to ensure they don't pay for services NOT given.