Service was good selection and great variety in the value was reasonable. The staff was friendly…read moreand professional.

An amazing resource! I've probably driven by this store a hundred times and never knew it was…read morethere. I've never been so excited to find a store as I was to find this one. I was desperately searching the area for a place selling compression hose but was having trouble finding one. Not only did they have what I needed now I know where to go for everything I need in caring for my disabled family member. No more waiting for days to get something shipped to me. Thank you Family Medical Supply!

I could not be more happy with their customer service. They were a little concerned when it came to…read moremy sleep study and insurance. But they stayed on the phone for hours with them to make sure it was all worked out. Ken was the man. Be sure and talk to him. Not only did he help me get what I needed in one day. But he also walked me through every step of the process. Two things that I wasn't getting through the recommended company that was going to ship. The store was really nice and they were really efficient. Once I got the call, I headed right up there and was out in 30 minutes or less.

They called my house and told my wife the insurance company said they they had settled my claim,…read morethey had not even heard from them. Their phone system is a nightmare to get a person to talk to so I left a message to not contact me again. They called me backed two hours later so they could hang up on me. It made me laugh after I got over being so mad about it,

I have been working with Mobility Central for years for my parents. We have purchased walkers,…read morelift chairs, wheelchairs, etc. we have rented hospital beds and wheelchairs, so we have used all of their services. They have always had great customer service with suggestions, tips and a smile. I highly recommend Mobility Central.

The people that work are super friendly. I was in town on business and something caused a leak in…read moremy BiPAP hose. I walked in without an appointment, and they immediately took care of my needs. I'm very impressed with this place!

I chose this place to get my CPAP because the location was convenient and I'm glad I did. The…read moreexperience was effortless from start to finish, they got everything taken care of fairly quick. Initially I wasn't able to take off work and they were willing to come in early to help me out. I call that excellent customer service and very flexible. My experience with Margo and Kelly was great, Margo is a sweetheart. I highly recommend them, they won't disappoint you.

These guys are just the best! Have been with them since they opened. We moved down South Shades…read moreCrest. So I moved us to Publix! What a mistake. It's a bit of a drive but I went right back. they are friendly, incredibly knowledgeable and I think they just care about their patients. You're never a number or ignored if people are busy. Oh and their sundries and gifts are just the best.

Waited almost 30 minutes to get a B12 shot. Not a particularly friendly atmosphere. I like to…read moresupport local business. I'll drive farther to use Liberty Park Pharmacy where I've never had a problem at all

Friendly, knowledgeable staff. Customer service exceptional. When insurance no longer paid, they…read moreworked with me to to allow me to continue to receive services.

Keep all your checks and bank statements also if you pay online make sure you write the transaction…read morenumber..THEY DONT SEND OUT BILLS. Got January Bill I had already paid called and they give you the excuse that their billing is Quirky...

If I could give them less than a star I would. As a short summary, I was referred to them from a…read moresleep dr. I was told in writing what my cost would be. I was charged monthly for a machine PLUS the COST OF RENTING IT. After numerous atempts, AND hundreds of dollars, I went directly to the office(11/2025), since 7 phone calls were unreturned, returned the CPAP, asked for and paid any outstanding bills. JUST TO BE RID of this company. 5 months later I continue to get billed for things/visits/machines that were prior to my coming in and turning everything over. I've called MANY times since getting the first bill in January, for services from JUNE 2025, AND HAD STILL NEVER GOTTEN A CALL BACK. I'm filing a formal complaint with St. Vincents, UAB East. PLEASE NOTE that if you get a cpap from them you are not renting to own, you will be charging a recouring fee monthly, regardless if they told you in writing that your insurance would cover it, regardless if you met the 90's of use and app updates. You can purchase a much nicer machine for $700 LESS and own it.

From the owner: St. Vincent's Home Medical Services, conveniently located in the heart of Birmingham, Alabama,…read moreoffers a wide range of top-quality medical equipment tailored to suit your unique healthcare needs. From advanced medical devices to comfortable mobility aids, every product is meticulously curated to enhance your quality of life and empower you on your path to recovery and well-being. Trust St. Vincent's Home Medical Services to provide exceptional medical supplies and equipment, catering to your individual requirements with compassion and unparalleled customer care.

Worst service I ever had. It took me 8 days to get my equipment. They promised they would call me…read moreon several occasions and failed to do so. This is pitiful!!!! I called around noon and no one was there to answer the call. There is more than one person working there. Shouldn't they stagger their lunch times so they take care of patients? Inexcusable on all levels.

I have used the St Vincent's East location for several years and have been mostly satisfied…read more Recently however, my needs have changed. I have to wear oxygen constantly. I cannot leave my home without it. The portable oxygen concentrators are on back order with no idea when they will be available. I have just learned that I can have no more than five small canisters at a time, and they will only deliver once every three months. The canisters I receive are no more than 2/3 full. I went to a doctor appointment and lunch which used up three canisters, but had to leave our lunch early because I was so low on oxygen. I ran out just before we got home. To top it off, the woman I've talked to numerous times at the St Vincent's East location is blatantly rude and makes it clear that she will do nothing other than quote rules and gives the impression that she has no intention of going out of her way to be helpful. Don't bother to leave a voice mail because your call will not be returned. Whether she doesn't check it or the system is broken, I have never had a call returned. I intend to try to find another company for my health care needs. I hope I'm successful and don't have to deal with this person again.