My 81 year old mother called Grand Bend Sanitation to pump out our septic system at our summer…read morecottage. Prior to their arrival she spent about 8 hours digging out the two lids to the tanks because it had been four years since the last pumping and they were covered with dirt, sand, and roots. It was a tough job for her!! (Did I mention she is 81?) They came out to pump the tanks. The lids were extremely difficult to remove. They finally got them off, but told my mom that to make it easier in the future they were going to modify the lids. They cut a hole in each lid and then placed a large patio stone over each lid where the hole was. After pumping out the two tanks, the truck was so heavy that the driver was not able to get back up the hill (the road by the cottage is on a hill). He eventually had to call a tow truck to get him out. Grand Bend Sanitation stopped by a few days later to collect on the invoice. In addition to the $450 to pump out the tank they charged my mom about $250 to modify the septic tank covers and also charged her about $200 for the tow truck, so a total of almost $1000 to pump out our septic system! First of all they never mentioned they were going to CHARGE her for the modification to the lids. This should have been disclosed ahead of time. As far as the tow, the driver should have known whether or not he could get back up the hill once he had pumped out the tanks. If he had any question about it he should not have driven down the hill in the first place. It is the driver's responsibility for his equipment, not the customer! This is horrible to take advantage of a senior citizen in this way!!! This company has terrible ethics and poor business practices!!!

Our shower was leaking, so we called Kauer & Son. Robert came out and was extremely knowledgeable…read moreand polite. He took the time to make sure we understood the repair process before he left. Plumbing work can be costly, but I highly recommend this company. I will absolutely use them for all future plumbing needs!

Bought an 8 year old house that needed a bit of work. Replaced a sump pump and put in a back up…read moresump pump. Also did a host of other projects - updated hoses to appliances that were old and should have been replaced, put a drain pan under hot water heater and took care of various bathroom issues - seals and drains that were not in good working order and needed to be replaced. I particularly appreciated the detailed estimates that were provided. Was responsive and cleaned up everything. Would recommend.

Justin does a great job,very professional,very fast response..he explains what has to be done,very…read morepleased with the work..

Great service every time I've used them for my plumbing needs. Mike the owner and Justin the…read moretechnician are very knowledgeable and thorough.

"Gabriel" from Brendel's is BY FAR the best worker we've had when it comes to septic service! He's…read moreso honest, knowledgeable and hard working. This man deserves a raise!

Brendel's Septic has been supplying port-a-johns for the City of Pontiac Parks now for the past…read moreyear. Their staff has been extremely easy to work with and accommodating to all our needs, even when things are needed last minute. The communication between our organization and Brendel's has been great. Their staff routinely cleans our port-a-john's weekly and we have been thrilled with the service we have received thus far! Highly recommended!

Guys we're on time and didn't mess around had my septic pumped and on the road within an hour…read more Kinda pricey remember it being cheaper before but that's inflation for ya.

I highly Recommend Jays septic service. Had Nick come out this Morning do to septic back up. Cannot…read moresay enough about this Young Man, Went above and beyond what I thought he was going to do. Have much knowledge about how to be problem free in future. (Gave great suggestions) again Thank you so much Nick!

Great customer service. Speedy response. Quality work. Definitely will do business with them again…read more -Ms. Blue

Amateur and unprofessional. The plumber came to install two gas ranges and two dishwashers. We sent…read morehim pictures of everything the previous day. He came, walked around the job site for ten minuteses, went to his truck and came back stating that "I can't do the job today." When I asked him "what was the point of coming out?" he walked off and told me "you can call someone else." A complete waste of time with a total amateur. Do yourself a favor and take his advice: CALL SOMEONE ELSE. -The business owner has commented on my review. Just so everyone knows, I called a different plumber who came out the very next day and installed the dishwashers and gas ranges with no issue. Ossie Bryant was fully apprised of the job and sent pictures (at their request) before coming on site. Not one item in the scope changed, except that I did not have him handle the meter repair (thank goodness). Any comments that I expected a "handyman" are baseless and only further point to the amateur and unprofessional nature of this enterprise. To indicate that someone is "not a client" because the vendor walked off the job is utterly ridiculous. Seriously, do not call this company.