I've been going here regularly to get my lashes done. Hannah is absolutely wonderful. Always…read moreprofessional and accommodate you. Her new place is so spacious and nice. Her eye lashes always turn out great. She also does facials, waxing, and much more. I definitely recommend anyone coming here to get their lashes done. Also reasonable pricing

Horrible place, the OWNER Norine couldn't even cut my hair even so it was lopsided, and cut my skin…read moretoo so I was bleeding. Worst haircut of my life and a waste of money, steer clear of this rundown shack.

This is a good salon. The hair stylist's really know their stuff! The color I got was amazing!…read more It is a bit cozy, but the atmosphere is warm and inviting!

I had made an appointment to get a full set of lashes with Monica. I had found her online and was…read moreable to schedule my appointment online as well. Everything seemed legit. When I had arrived at the address, it was a sketchy building with no indication where to go. When you enter it was various rooms with no one inside. I had tried calling multiple times, with no answer. Very disappointing and very sketchy!!!

Was super excited to get lashes from Monica because of her great reviews, however we set up…read moreappointments twice and both times she cancelled just hours if not less before the appointment. After generously offering a discount for the inconvenience, she proceeded to ignore all attempted contact for weeks to set up a new appointment. The worst customer service experience I have ever had. Definitely do not recommend Monica, huge waste of time.

I went to Riki for microblading and was really impressed. She is very thorough and detailed. She is…read morealso very clean and is serious about it because you are dealing with open skin. You can tell she enjoys doing this and takes pride in her work. She isn't someone just going through the motions. I am very impressed with my brows and the overall experience. A little run down of what happens - you make a consult appointment and then go in for the consult. She explains the process and actually outlines the areas where your brows should be. If you decide to proceed, you then make an appointment for the microblading. This appointment takes approx. 1 1/2 hours. I will admit that it is slightly uncomfortable when she first starts but she then adds a numbing cream and you can no longer feel it. You then make your appt for approx 6 weeks for a fill. Riki gives you a detailed sheet with what to expect and do over the next few weeks. She also gives you the items needed for the initial few weeks - cleanser, ointment to be applied. You cannot exercise to where you sweat for 2 weeks - you've been warned ladies! LOL - this part was a little frustrating for me but I got my run done in the morning before going and just knew what to expect and thought about long term and how I didn't want to impact the look, plus I just spent all of that money, there was no way I was damaging her awesome work! The second week, I had a little flaking and they were a little itchy. Overall, a great experience and I would highly recommend going here, if you are considering microblading.

Don't even think about booking anyone else. Riki is the best and she books up quick. She was…read morerecommended to me by numerous people in the Finger Lakes area and I'm so happy I went with her. I was always afraid that my wedding makeup would end up looking too overdone, but Riki completely dispelled those fears. I've never seen some deftly transition between makeup styles. For my bridesmaid who wanted it heavier, she got it. For my mom who doesn't wear makeup and wanted just a touch of it, she got it. If you explain to Riki what you want (even in general terms) she makes it happen. She's a makeup magician! And such a calming presence too. Truly, can't thank her enough for making me feel and look like myself on my wedding day!

Service was subpar. The woman who did my hair, who I'm pretty sure is the only hair colorist, was…read morenot friendly at all. She added unnecessary extras without telling me and up-charged me way beyond what I was told. Also did not listen to what I asked for. Will not be returning to this salon.

excellent service melissa is wonderful they always go out of there way to make me feel comfortable…read moreand are very professional and friendly. I booked last minute they were able to get me in right away response's are very quick and accommodating.

I just got my permanent eyeliner (top and bottom) and permanent lipliner done at Studio 11 by the…read morelovely owner, Ann. Although it is the first day and I'm a bit swollen, I can already tell that it's beautiful and exactly what I wanted! :) She patiently helped me select the right lip liner color to achieve the natural but enhanced look I was going after. Ann also remembered that I prefer my eyeliner a bit wider on the outer edges of both my top and bottom lids. She regularly checked in with me to see how I was doing and would pause to hand me a mirror to ensure we achieved the look I wanted. I love the outcome and I'm looking forward to stoping by Studio 11 again for my FREE TOUCH UPs (totally included, which is amazing). Also, I want to send a shoutout for the great deals they offer on the various days of the week! Check them out ;) ; Thursdays has a deal on facials which I shall definitely be taking advantage of.

Becky once again performed magic taking my long locks to the sassy style I get so many compliments…read moreon! I needed a lift after some facial cancer surgery and she was prescription I needed! Always tremendous service and a welcoming environment there. Thank you!