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    Tour Guide Mazatlan

    5.0 (3 reviews)
    Closed 9:00 am - 8:00 pm

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    6 years ago

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    David M.

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    5 years ago

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    5 years ago

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    Mazatlan Tours

    Mazatlan Tours

    3.0(4 reviews)
    0.0 km

    We booked the Stone Island beach day while our ship was in port…read more Finding the contact person was easy. We were early so had to wait about 15 minutes for others to check-in. We then piled into the back of open air trucks (no seatbelts) and made the short drive to the dock. We checked-in and paid our balance. This was SLOW process as there was only 1 employee checking people in. We were given paper tickets for our boat ride, lunch and activities on the beach. The leader explained our food options and took our orders in advance. We then waited approximately 30 minutes before making our way on to the boat. Our boat crew had a lot of trouble docking and it took a long time. We departed 45 minutes later than what was advised on our tour ticket/information...only to turn back to the dock and pick up 4 VERY late guests. Again, the boat crew had a very difficult time docking. Took a "cruise" around some rock formations and were hit up for a raffle to support their injured co-worker. Once we reached the island, we climbed into an open air trolley/wagon and made the very bumpy and dusty drive to the beach. Once at the island, we were told they would "come find us when lunch was ready" but that didn't happen. We noticed other people eating and went and tracked down our food. The included food was really bad. I chose the combo which consisted of 1 piece of chicken, 1 piece of fish and a small cheese quesadilla. The 1 piece of chicken was beyond overcooked and literally all bones. I got 2 bites of chicken out of it. The small piece of breaded fish had a pretty strong fish taste and resembled frozen fish sold in the states. The cheese quesadilla was good but very small. The rice was OK but the beans were very runny. Open bar (2) were good. If you wanted to have your personal belongings in eyesight, you had to pay to rent a chair/table close to the water. We opted to just plop our stuff in the sand. This beach is NOT a good choice for young children or non-swimmers as the waves are very rough and there is no protected area to swim. The "leader" of our tour didn't take a headcount or keep track. He just verbally yelled that it was time to go. We were probably 3 blocks down the road when 2 people from our group were spotted running/chasing the wagon. We stopped and they hopped on. They had been left behind. We boarded a much larger boat, with other groups and made our way back to the marina. Boarded the open-air trucks and returned to the ship.

    They are twisting the facts so they can appear to be the victim here. I did tell them everything. I…read moredid not hold back information like they alluded. I did tell them to stop contacting me as they said the same thing over and over and over. I got sick of their justifications. They promised to refund me $45. I said fine, now go away. Still waiting on that promised refund. It's been weeks. I never insinuated the conditions were in any way their fault or under their control. They did not divulge before hand what would happen in the event we only did one dive. I would have made a much different decision about going had I been informed of this policy. And the kicker is they never gave me any refund as they claimed! None at all. Not one cent. So they claimed to be trying so hard to provide a good service and in the end they lied in their response about giving me a refund. Watch out for these guys. My experience with them showed that they are not honest. Where is my refund Mazatlan Tours? You promised to refund me $45. Where is it? I felt you should have refunded $67. They caused this bad review over $22. That is assuming they refund the $45 as they promised and then claimed! Bad business practices.

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    Mazatlan Tours - Www.MazatlanTours.org

    Www.MazatlanTours.org

    Mazatlan Tours - Www.MazatlanTours.org

    Www.MazatlanTours.org

    Mazatlan Tours - Www.MazatlanTours.org

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    Www.MazatlanTours.org

    Vista Tours Mazatlan - Our tour guide Juan!

    Vista Tours Mazatlan

    4.7(7 reviews)
    6.1 km

    Second time on the blue agave tour Unfortunately the second…read moretime around wasn't quite the same as the first... Our tour guide today was quite friendly but not very informative Most of the time he just set up front talking to the driver I suppose I might be comparing it to the first time which was great! That tour was a few years ago and she was very talkative, funny, and informative of both the flora and Fana. The blue agave tour in end of itself this time was also lacking. One the tour guide really didn't inform our group much of the process of making "tequila", just the video And the staff at los Osos we are basically not really there... Other than the people trying to sell the crafts at the small booths next to the tequila tasting. They complete five star part of this tour is the stop for lunch. The food cooked in Molcajete is absolutely worth the tour if nothing else. The food is excellent, the salsa made by you! on the table, the little smattering of beans and guacamole with the accompanied blue tortillas was excellent! Just remember... LUNCH YOU HAVE TO PAY for as it is not included in the price of your tour. Something they need to outline. And YES, they do take credit cards there. We were told they did not. All in all the tour was comfortable, the small town we visited was cute and quiet, and the food that we stopped for and paid for was excellent! Will I do this again... Not quite sure!

    This popular port is known primarily for their seafood, especially shrimp. We booked the tour…read morecompany with Costco Travel and the instructions was to find our guide at the "umbrellas". We got a lot of bang for our buck with this tour. Our tour guide was Juan, but he said we can call him "Chilly Willy", a nickname his friends call him. This 6'5″ giant was a delightful tour guide. Very articulate, humorous, and a local to Mazatlan. Originally, we were supposed to stop first at the Cathedral, but had to make a stop at the shrimp market. It wasn't a market you'd find inside a building at a ports of call. It was rows of independent vendors selling their catch under a tent in the streets of Mazatlan. Unfortunately, we didn't see the actual market as Chilly had the driver go outside to bring back 2 samples of the shrimps from Mazatlan. Following the quick "show and tell", Chilly had the driver take us to another market, similar to a Grand Bazaar. You can find everything from clothes, souvenirs, to fresh food ranging from seafood to produce. Chilly tried to give us a quick overview of the market, and moved rather quickly. I didn't want to get separated from the group, and was only able to capture the seafood and meat section. I had wished he gave us a little more time here. We hopped back on the bus and made our way back to the original stop: the Cathedral Basilica of the Immaculate Conception, located in the heart of the city center. We were given a brief summary of the church, and then allowed some time to roam the grounds, grab a snack, or use the bathroom at the Panama bakery. We left el Centro (the center of town) and Chilly had the driver take us to the Golden Zone Mazatlan with the fancy hotels and condos. Our next stop on the tour was at a micro distillery called Onilikan. What's interesting about this micro distillery is the company was founded by Canadians! Like our other tequila stop in Puerto Vallarta, this place gave samples of their spirits. Stephen didn't care for their tequila, but did enjoy their liqueurs and purchased 2 bottles. What was surprising was Stephen's dad really enjoyed a liqueur, he even purchased a bottle! This tour is far from over as we piled back on the bus and made our way along the coast for the highlight of the trip... to watch the cliff divers (or cliff jumpers). Acapulco is more famous for their cliff divers, but Mazatlan has been jumping since 1961. The divers expect tips so have a few bucks handy. Our tour continued back to the historic part of town, stopped at the Casa de Haas (as in Haas avocados) and we walked to the Angela Peralta Theater Opera House, before heading back to the ship around 2:00. I wish Chilly allowed us more time to explore certain areas. I know he is on a time schedule, but most of the tour was on the bus, not on the ground. Its a good oversight of the town, and to make note to visit places next time.

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    Vista Tours Mazatlan - Completely worth the trip! I remember, you have to pay when you get there.

    Completely worth the trip! I remember, you have to pay when you get there.

    Vista Tours Mazatlan
    Vista Tours Mazatlan

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    Tropical Tours - Downtown Matzatlan

    Tropical Tours

    4.4(7 reviews)
    6.4 km

    We booked the Marzatlan Trolley Tour through Norwegian Cruiseline. I'm glad they partnered with…read moreTropical Tours because they did a phenomenal job! We were picked up right at the port in a gated area. It was very safe. The trolley I'd an older bus with no windows but was still comfortable. I didn't feel that they packed us like sardines. Our tour guide, Erick was amazing! He was informative and funny. He stopped at off at a tiny market at the end of our tour to pick up a 4 pack of Pacifico beer. He used them as prizes for those who answered questions regarding the information he gave throughout the tour. I thought that was a great way to end the tour. Highlights of the tour were the cliff divers. Make sure you have cash to tip as the divers will give you a sob story about how this is their only livelihood. To be fair, it was very entertaining! We were driven to the MATZATLAN sign and the tour guide took all our pictures. We were then driven to the shrimp market where we were free to walk around to shop. The market was huge but all the stalls sell pretty much the same thing. We then walked a few blocks to the Catedral Basilica de la Inmaculada Concepcion. It was not far . We were given info on the church beforehand but walked through the church by ourselves at our leisure. The cathedral was stunning. I thoroughly enjoyed seeing it on the outside and inside. Our last stop was in downtown Matzatlan which was my favorite the town has so much color and history. The tour guide gave us a choice to follow the blue lines on the ground back to the ship. We were able to do back to downtown after the tour. It is about a 15 minute walk. Tour included a shopping trip to the silver jewelry store where they gave you free beer samples. Most of us stood outside. we also stored my La Selecta store with Sinaloan candy and goodies. I highly recommend this tour if it's your first time in Matzatlan!

    We were on a cruise and stopped in Mazatlan. We booked a tour through our ship and Tropical Tours…read morewas the local company that provided the bus, driver and tour guide. The bus was in good condition, comfortable and the driver skilled. Our tour guide was friendly, engaging, knowledgeable, and informative.

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    Tropical Tours - Downtown Matzatlan

    Downtown Matzatlan

    Tropical Tours - Bus tour Mazatlan

    Bus tour Mazatlan

    Tropical Tours - Bus view Mazatlan

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    Bus view Mazatlan

    Mazatlán Cruise Terminal - Shaded tents that lead from tram to ship

    Mazatlán Cruise Terminal

    4.2(19 reviews)
    0.2 km

    Mazatlan is one of the ports of the Mexican Riviera cruise route. So naturally, there's a port with…read moretourist focused shops. Once you're off the ship, and you want to say, take a walk into town, you'll need to go through a building with shops, the main one being duty free. Obviously, the prices are the biggest here but it's very convenient and has AC for those hot Mexican summers. Once you come out of the main building, there are more shops in an open courtyard and a bar. This is also where the persistent taxi drivers are offering you rides anywhere and everywhere. If you do hire one, negotiate a price before even getting in their car. It's a small terminal and besides one or 2 photo ops and shops, there's isn't much more.

    If you're cruising into Mazatlán Cruise Terminal, this port makes a not-so-great first impression,…read morebecause your ship will be docked right in the middle of a busy working industrial zone with hundreds of commercial cargo containers. It's not beautiful, but beyond this area a lovely city awaits. The process to get from your ship to the main tourist terminal is pretty simple. There's no tender required. Once you step off the ship, you hop on a quick and free open-air tram that shuttles you through the industrial area straight to the terminal. It's efficient, easy, and kind of fun. Once you arrive in the terminal, you can tell it is geared towards cruisers. The indoor area feels festive and welcoming, almost like a mini marketplace. There are dozens of shops selling everything from local crafts and souvenirs to silver jewelry. It's a great place to browse or pick up gifts without even leaving the port. There's also a small restaurant, bars, and vendors if you want a quick bite or drink, and an open air market with cheap booze, food, and other trinkets to buy. Again, I do not recommend you only stay at the terminal because Mazatlan is a gorgeous and friendly city with tons of culture (and way better and cheaper food, beaches, and more outside the touristy zone). The terminal has all the practical amenities, like restrooms, ATMs, and a tourist information desk with maps and helpful volunteers who can point you in the right direction. Everything feels safe, organized, and easy to navigate. Right outside the gate, you'll find official taxis, tour operators, rental options, and the iconic pulmonias (open-air taxis that are basically Mazatlán's version of a golf cart ride). They're a fun and breezy way to get around. You can also walk to Old Town (my fave area of the city) by following the "Blue Line" that's literally painted on the sidewalk. While the industrial setting might not be glamorous at first glance, the Mazatlán Cruise Terminal delivers where it counts. Even if you don't venture outside the gates, this is a surprisingly enjoyable and stress-free port stop.

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    Mazatlán Cruise Terminal
    Mazatlán Cruise Terminal
    Mazatlán Cruise Terminal

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    Tour Guide Mazatlan - historicaltours - Updated July 2026

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