The atm have me my money. I was so happy…read more I drove up and put in my code so that I could get $20. I withdrew the money with no fees!

I have banked at many different banks and this is by far the best bank I have ever been too!…read moreEveryone is really friendly and efficient! I have also never had to wait!

They are the worst company to deal with your business account. Do not work with them. They put…read moreSpanish first before American English. English is the primary language of a United States of America. The majority of time I call they do not have the correct answers for you. Their website is terrible. Their customer service is terrible. They have to pass you on and pass you on to different people all the time because they don't have the answers.

My family and a neighborhood family decided to join Summit in 2023. We went to the Greenfield…read morebranch, separately, to purchase CDs. We both were told that when the CDs came due, if we presented a higher percentage at other credit unions, and we were encouraged to do so, and the rate was reviewed and verified, Summit would match it. However, when my CDs came due, I gave verification of a higher percentage to the Oak Creek branch. Now, I'm told that because I have only been a member of Summit since 2023, the "Internal Dept." (this is the title I was given to use) will not give me the extra percentage. What possible difference in the length of time at Summit would even matter??? I'm very disappointed with the Internal Dept. in not standing true to what two families were told when opening up accounts and CDs. I would like a response to my complaint. BUT OAK CREEK, BE AWARE.

I like this credit union but I wish a requirement for all banks/credit unions is that they should…read morehave an outdoor walk up to ATM especially when it's times like this when you aren't allowed in the building and it would be helpful for people who don't or can't drive and can't use the drive thru ATM. I don't drive so How can deposit check or something when I can't use the drive thru ATM or go into the building.

my account was attacked from an unknown area. Had contacted the cu about this, was accused of…read moregiving my debit card to FB. This false comment came from the fraud specialist in West Bend. I never used my debit card on FB. This fraud is still on my account, GHCU refuses to address the situation. Now I'm a victim of fraud!

So far I have had good service and a friendly attitude while dealing with them. The complaint about…read morethe manager probably has some merit ;however the other employees do not have those traits. I am surprised that the upper management does not correct the problem. Their web site needs a lot of improvement. FRED ROGERS WEST BEND,WI