Classic 'bait and switch' - Michael was VERY active in pursuing me so he could represent me, and…read moreonce i signed the engagement letter he stopped responding to emails or calls. He lets his admin assistant respond from his email, in a way that makes you believe it is him. The phone number on those emails is a general number, NOT answered by Michael. He listed my property incorrectly, took him two months (and countless reminders from me) to get photos of the property taken, and REFUSED to release me from representation, even after i asked multiple times. This all caused significant delays in selling my property. I would not recommend Michael or his office to anyone. This is bad business for Berkshire Hathaway.

Amazing Team of great professionals! Knowledgeable about real estate, customer service is top…read morenotch, very Client oriented.

This company is amazing. They recently sold my home , and…read morethe process was beyond the expectations..! I would highly recommend Doctor Homes for a quick sale . Thanks a lot

Brady's professionalism and knowledge about real estate has tremendously help me purchase a home…read more She is a great communicator and listener to my needs and working with my requests to ensure that my decisions were on target and without any buyer's remorse. She was a joy to work with and I highly recommend her as an agent.

If i could give -1 star I have tried to contact and resolve…read morea late fee issue due to insurance required multiple times without resolution x 8 months. I have proper insurance and cannot get anyone (including manager Kurt) to assist in resolving this issue. At this point I have paid late fees of $1400.00 ($20 per month for insurance). The portal they use should have a final to include all fees _ not at all. They hide this and don't tell you about it. I followed the instructions they provided. I have emailed, text, submitted a "new Conversation" (in portal they use) and have spoken with the property manager several times. I would not recommend this property management company at all. In this scenario I have had a washer broken (I replaced), frozen pipes X3 days, insurance late charges _over payment, water and sewer payment (due to zero communicating from NPM) which was well over $500.00 (bill sent to owners' resident). I have documented all and still have no resolution. I will be moving away from this management company in Aug 2023 due to the above statement. Renter beware!!!

Kelli Johnson is incredible! I've used her now for a variety of our turnkey properties we sell to…read moreclients and out of dealing with over a dozen of other Property Managers, she is the best by far. She is always available, prompt and goes the extra mile.

Where do I start, Michael was highly recommended to me by my Aunt. When I called and left a voice…read moremessage; he promptly responded. I informed him that I'm interested in purchasing a house; Michael informed me of all the documents that were needed. After sending the documents he again, promptly responded with a preapproval letter. I appreciate Michaels responsiveness, professionalism, and friendliness. Although we are just beginning the home buying process, Michael has been a huge help to eliminate the stress and anxiety I was feeling.

They did a great job! Good communication, helpful and efficient are three words that best describe…read moremy experience. Thanks Linda and Jim!!!

Ovi and Dave were great throughout the whole process of purchasing and selling my first home in…read more2017! I was immediately put in contact with a lender for an improvement loan and provided with a reliable contractor, Sigma Dwelling Systems, who provided all rehab services including basement waterproofing. I was very pleased with his work and would definitely recommend him to other prospective homebuyers. Ovi was very willing to meet a number of contractors to get several estimates which was extremely helpful as a new home buyer. My rehab loan was then closed on time by Andrew. I made the decision to sell my house this year to move to Ireland! I, of course, contacted Ovi and Dave who immediately went to work. We had more than 29 showings, and Ovi was very willing to work with my difficult work schedule to change the show times as necessary. My house sold in 10 days! The closing went just as smoothly. Robert (whom I met at a Christmas party of Ovi and Dave's) even came to my house to have me sign the paperwork. I can't thank Ovi and Dave enough for their help and guidance with my first experience as a homeowner. I would highly recommend this team to everyone I know!

She's a great person ! Thank you for your time and effort in finding me what we wanted in chagrin…read morefalls . Thanks Marjorie!

This is the worst review I have ever written, and it represents the absolutely worst customer…read moreservice experience my husband and I could possibly have had. We have been looking at properties to purchase in the greater Cleveland area. There was an active listing with Ms Rule as the agent. She is also the owner/resident of the property. Our agent scheduled an appointment. We just flew in to see this house, what a mistake. We showed up on time. We were greeted at the door of the home by what I like the witch in Hansel and Gretel! She is the agent and owner of the house. Apparently she peaks out and if she doesn't like what you look like, she says, "the bedroom is upstairs, it's not right for you"!!!! And a few other judgmental words are barked from the crack in the door. Is she a bigot? Is she discriminating? Is she problematic???? Whatever she is, is clearly rude, impossible and someone who doesn't represent well. We of course turned around and walked away. We would never, ever chose to do business with this type of person. We recommend others save time and trouble, avoid her.