Bought a second hand car from these guys. You get a 3 month warranty if there are any problems or…read morefaults with the car. Was very happy with the car we got, was in great condition and had a detailed log book with it. A couple of days before Christmas driving a few suburbs from home and something went wrong. It is a manual and suddenly it wasn't going into gear. Pulled over and contacted roadside assistance (they took +2 hours but that's another story). It was a Saturday afternoon and needed to tow it to a mechanic that was open (most weren't open being a Saturday arvo). We checked our contract and it was a couple of days past the warranty! We called the bloke up who sold it to us. He said we could have it towed to their shop and the mechanic who certified it would have a look on the Monday. Seemed like our only choice. Behind the scenes they got a hold of the mechanic straight away and he was ready to arrive and look at it that afternoon! By some Christmas miracle, the problem was not major. They managed to fix it for us that afternoon and they honoured the contract despite it being a few days. That's right. Just goes to show what a good bloke the guy is who runs the joint. Highly recommended for the great after service we were provided with!

Finding a mechanic you can trust is difficult and sometimes never happens. I've been using GSD…read moresince my last mechanic closed down around the corner from them and I couldn't be happier with their service. I recently sent a friend there with her new Peugeot and it cost her half what Peugeot wanted to charge. No matter how difficult the problem with my cars, they've never let me down. If you need a honest and skilled mechanic, these guys are the business. Worth crossing town for.

Bought a used car (Falcon wagon) from these guys & they've repaired/serviced it for the last 5…read moreyears. During this time I've done about 150,000 km and crashed it twice. As a motorist on a budget I appreciate the fact that they'll use cheaper parts where possible and call me before expensive works. Repairs/service always done quickly. Others friends and family now use Kane and Ian Rose too. Highly recommend them

Terrible terrible service provided. Charged me $1400 to fix thermostat and a new radiator and…read morereplacing coolant and Engine oil in my Out-lander. I trusted the owner (Peter) words, when he said your Car will be like new after fixing. I paid $1400 on the phone and ready to go after driving for 15 min car stop in the mid of the road had to tow the car back to Hawthorn Automotive Improvements, where I kept my car afterward he did a small compression test and suggest me engine needs to be reconditioned will cost $4700 on top of $1400. I asked for $200 discount he denied saying don't want to cut the corners. I told him to not to start repair until deal with Warranty company. But later on find out another repairer can fix the whole new engine in just $2700. I went back to take my car back then he charged me $280 again for the coolant and changing filters and engine oil for which he already charged me with in $1400 bill at first instance. When I asked for clarification for extra charges he became very abusive and physically assault me. Finally I called police and relive my car after paying illegitimate charges of $280. Friends be careful before you go there because at the first time staff will sound like very friendly but thy will cut your pocket in a way you won't believe. Even if you think to go their better check prices with other Mechanics. The Most Dodgy people I have ever seen in my life. Finally my car is in perfect running condition and I paid $2000 less to other repairer. Disgusting Customer service, no cooperation at all, God knows what he actually do and what he charge fortune for. If you still wanna go Good Luck with that. Me and three of my other friends (who were regular customers of H.A.I and faced issues after servicing) will never ever turn back.

After being ripped off by mercedes dealerships for years, I shopped around for a reasonable B…read moreservice price. Hawthorn automotive beats all euro workshops around camberwell. The boys called me to report the items that needed changing. I approved the repairs and my car was ready the same day. Transmission was also serviced because they detected some faults on the MB star equipment they use. Tranny shifted much better after service. Parts replaced were on the bench when I picked up the car. Smart, sharp French guy who has good knowledge of the Benz. I was surprised on how confident he was about his work and my car did feel much smoother after service. I will take my car to them from now on.. Being a girl it's not easy to trust a mechanic, I must admit I was happy to see the old filters and parts before paying my bill..

Everyone wants a cheap, friendly and honest mechanic. So far so good with Mark Faraj of Pro Auto…read more Will add a 5th star if this great standard continues. I took my 04 Falcon wagon in for a couple of minor electrical jobs & a replacement mirror. The minor electrics he & staff did on the spot, almost for cost. When he repllaced the electric wing mirror I dropped my car off in the morning with no notice (which meant he had to source the part). It was ready by the afternoon and within $10 of cheapest comparison quote. My little brother put his 2000 Corolla in for a major service and what turned out to be a replacement alternator - $700 for the lot incl 2 new tires, alternator and new battery. Ready within 2 days. There's a few young mechanics on staff but Mark seems to be the hands on manager. In both my brother and my case he called to advise of cost and seek permission for the work.I drive past this garage all the time and often lights on and hoists up late at night. Always lots of cars, early and late model, on site. Seems they're working hard to build a good name and repeat business Did he get the bible chapter reference inked on his forearm as a marketing move?.. too cynical? This and his honest face and manner worked on me anyway. He could probably sell me encyclopaedias..

I personally recommend Pro Auto Performance in Pascoe Vale to anyone that is looking for trust &…read morereliability & care from a minor repair or major repair, I had come across Mark Faraj the Director off the Business through my Cousin, I had a oil leak in my wife's 2000 VT Holden Commodore which I first thought it was going to be a major repair, Mark Faraj had called me and mentioned it's only a loose bolt, which was very honest, Mark could of lied and mentioned it was the Head Gasket, But was very Honest, But did mention other minor things need looking at when the time is right for me, so I had full Trust and said Mark lets do what we have to do, just let me know what it needs, picked up the car for my wife and feels & drives like new, so now I'm going to take my Hilux and my VZ in as well. Again a true Professional and there's not a lot of good mechanics out there that you can really write a good honest review about........ True.. Thanks Mark

These guys (& gals, I presume) did a top-notch job repairing my Kia Cerato, and doing so in a…read moretimely manner. They weren't on my insurers "approved repairers list" but my insurer does guarantee the repairer of my choice so after comparing accident repair places reviews online I gave St Kilda Village a call and they informed me that they can handle it all from their end with my insurer and follow up with them daily to ensure the process is as smooth as possible. End story, car is back good as new, cleaned inside and out and driving well. Highly recommend this place-- always kept me informed throughout the process and easy to get in touch with.

The service I received here was great and the guys made me feel comfortable throughout the process…read moreplus my car looks perfect. Thanks

I have been getting my Peugeot 307 wagon serviced by Fernando for many years. I no longer live…read morelocally but am willing to drive 45mins to get my car to him. He gives great service, is open, honest and knowledgeable. He has done great work not just on servicing but has replaced the clutch and the window electronics and both have been without issue. He even checked the chassis for me when some one bumped me from behind - no charge - so that I had peace of mind that the car was okay. I recommend him to everyone!

I have used Fernando at Europarts a number of times now, first for out Peugeot 407 and most…read morerecently for our BMW. Europarts gets a maximum rating from me for the following reasons: 1. Reliability. Fernando always does what he says he will do and remains in constant communication (don't expect a busy workshop to pick up the phone every time - he will always reply to your message) 2. Honesty. He will do what he knows he can do well and will refer elsewhere if otherwise. 3. Versatility. Auto electrical work as well. A bonus for Peugeot owners. 4. Quality. Both parts and service. 5. Price. Very competitive

I was looking for the RWC for my old car for sale. Searched Google and find VIA Preston not very…read moreclose where I live but they provide prompt & good service. Tried to call here and there near my place but local business sounds too busy. Tried VIA website and that worked well for online appointment. For doing re inspection left a voice message and they came back to me withing 30 mins. That's really good customer service. All the best to them.