BE CAREFUL BUYING SECONDHAND CAR! I have bought a…read moresecondhand Toyota 2000 yr Collora less then 3 months ago, and found the coolant system needs to be repaired. I was asked to pay more than $1000 to the cost of repair, and nothing was covered from that car dealer since the car is more then 12 yrs old, anybody wants to buy a second hand car from car dealers, bring a good mechanic with you, ask warranty if you can! the car dealer cover their butts well!, ask fair trading about your right ! I have paid a very high price on that!

From the owner: Come in and experience for yourself the professionalism & courtesy you only get at Fergusons Toyota.read more

Don't every by a car from these Muppet's. I bought 2 Disco's for a touch under $250k. The sale from…read moreend to end under 24hrs. So easy for them to take my $$. What a mistake. The after sales service is atrocious. Failed repair after repair. Removed entire roof lining to fix faulty sun shade only to miss the second shade. Fault still exists. When i called to let them know (3 x) no one ever called me back. (its a major Job to remove roof lining). Could not work out basic electrical module faults affecting windows and mirrors without coaching and where to look from me, the customer. Failed repair with water leaking into the car. Now they refuse to repair the failed warranty repair with water ingress (and its raining and causing damage to the roof lining and electrical system) The service manager (Jason) told me its not covered under the warranty even though they repaired it under warranty last time about 2 months ago. How is a $125k car with a water leak from the roof not covered under warranty when there is still a year to run?? When i got upset with Jason (the service manager) he told me to find another dealer. They are not interested in servicing my 2 Discovery's and don't want to sell me any more. Then told me to piss off !! Nice work Purnell. Lets see what Land Rover Australia says about this. See you in fair trading and GFY's you armatures !! - I have had 6 Land Rovers - where should my brand loyalty go from here??

From the owner: Don't risk buying an Land Rover demonstrator or European Prestige vehicle anywhere else.read more

Was looking at a 2013 lancer, pretty much brand new (nothing wrong with the car) and the dealers…read morewere very helpful until it came to the crunch. When I was first interested in the car I was told I HAD to put a $200 deposit on the car, even though at the time I only wanted to see how the finance would work out and wasn't 100% on this being the car I wanted, but I was told they wouldn't be able to look at the finance until I put the deposit on the car, when I was hesitant to do so (incase I changed my mind) I was assured that if that did happen the deposit would be returned no problem, this wasn't the case. I ended up changing my mind on the car due to multiple reasons and spoke to the dealer (Joe) and explained that I was getting a different car and at the time he was lovely about it and would speak to Lou about getting me back my deposit. After a day I had heard nothing, I sent Joe a text which he ignored, after a second text he proceeded to call me and tell me that he wasn't going to give me the money back because I had supposedly inconvenienced the finance guy (which was definitely not the case at all as I had already spoke to the finance company about changing my mind and they were more than lovely about it) Joe also insisted it was an inconvenience because they could have sold the car in the mean time. I argued that this wasn't what we had agreed upon and he then proceeded to hang up on me and block my calls. I then called Lou and he proceeded to tell me that I had signed a legally binding contract which had a 24 hour cooling off period and that it also had a cancellation fee of $250. At this point I had only signed a privacy agreement for finance which had none of these "supposed clauses" in it. After a 20 minute argument throughout which Lou attempted to convince me that I was legally binded to pay him a cancellation fee he finally agreed to put the money back into my account. All in all this experience was not great, these guys were arrogant, unscrupulous and incredibly rude..... I do not recommend them as a dealer at all.

I have purchased a few cars off these guys and it is great to have that old fashioned customer…read moreservice still around. I have never meet a more honest Car yard and it is great that it is a small family run business as you can see the difference. I received an Australia wide warranty with all of my purchases and i really felt reassured. If I had any questions or needed anything fixed the owner was more than happy to assist. I never had anything major go wrong with all of my cars and the pricing at Beautcars is very competitive compared to most places. Every purchase I have made I have left with a smile on my face and have just traded my old car back into them. Great Service, Great Cars and I would definitely recommend Beautcars as a Car yard you wish to visit for a good quality second hand motor vehicle.

I bought a car from this dealer, which I later found out to be in need of thousands of dollars…read moreworth of repairs. The tires and brakes were worn down to an unsafe level for driving, multiple globes on the vehicle were burnt out, the check engine light had been turned off because there were multiple issues with both the oxygen sensors and catalytic converters, the back middle seat belt buckle was also jammed so it was unusable. I found out later that a simple request to replace the wiper blades before purchasing was ignored, even though I was told it had been done. I was also told the mechanic had looked it over and gave it the all clear. Obviously another lie. It is partially my own fault for not requesting a mechanical inspection before purchasing because I test drove the vehicle and it appeared to be in working order and I trusted these men to do the right thing and not sell a vehicle to someone in such a condition. Absolutely do NOT trust these dealers without first getting the car thoroughly inspected. I've wasted so much time and money trying to get this car back to a condition in which it is safe to drive.