This is a great Michaels location. I know they have to follow pretty strict corporate guidelines so…read morethere isn't a lot of difference from store to store when it comes to selection and such. However, the thing this location really excels in is customer service. The staff here are great at identifying the difference between browsing and hopelessly lost. Today I was looking for supplies for a craft that took me all over the store and I had not one, not two, but three different staff members help me find what I needed. Seriously impressed. The same goes for checkout: the staff are always helpful with coupons and suggestions. I've never had anything but great service here. The reason for 4 stars rather than 5? Mostly corporate issues that I understand this location can't change. Michaels is terrible for making you feel ripped off with their constant coupons. Obviously everything is incredibly marked up. NEVER go there without a coupon. They almost always have one for at least 40% off a single item. Sometimes they even have ones that cover your whole transaction.

Picked up a Caesar salad and rotisserie chicken for dinner tonight. Chicken was bloody and half…read morecooked. ewwww....ruined my supper plans. yes, I am cooking it, but that's not the point.

We needed a replacement tire which was under warranty. It would take 10 days to get a tire from…read moreEdmonton to Costco in Kamloops. On the 9th day we had a phone call about an ordering glitch. It would be another 10 days. Apparently company policy won't allow a tire to be obtained at the Kelowna Costco. Maybe policy needs to be revamped.

Just purchased a lawn mower from the Kamloops location. Got it home, set up and was faulty right…read morefrom the first time using it. They would not accept a return on it and basically throw up their hands and tell you to deal with Toro for warranty and repair. I could accept that if some time had passed but with the product not working right out of the box, I would have expected they would have accepted a return on it when bought and tried to return within 48 hours. Lesson learned to review the stores return policies before buying anything in the future.

Really great store and the people working here are super helpful. They have a really great…read moreselection of product. I bought my flooring here for my condo and it looks fantastic.

Love this store Always always has some of the best deals…read moreCan't go wrong here The cashier and people working here are not really available or not really helpful We have really look out to ask for some one to help you with the trial rooms or go to the cashier But the awesome clothes shoes and accessories more than make up for it This particular store is better than their other stores Already been here thrice in 10 days

My first experience at Barnacle records was great! The owner was super knowledgeable and welcoming…read more In conversation he was able to glean the type of new record player I just ordered and give me a valuable insight about the pros of upgrading to one with a counterweight adjustment arm to minimize the long term damage a non-adjustable arm can possibly do over time if it's pressure is too much. He educated me on a key consideration for my 1st record player without being condescending and he recommended considering the next model up in the line. I went home, took on his advice, and exchanged my order for one with the adjustment dial. Now I have the opportunity to preserve the longevity of my records. I felt the owner just wanted his customers to be happy and have a great experience at thier shop; for these reasons I'll keep going back.

The store seems like it's new, well laid out and clearly displayed. Thankfully the place was clean…read moreand relatively dust free, didn't feel like you were thumbing through in a dank ass basement. Selection was concise and geared towards varied (and sub) genres of rock, punk and metal. Found some choice pieces but definitely left a few in the rack, could have easily spent double of triple what I had budgeted for. Had a feel like a local distro, good 7" selection and frankly, some amazing sales on quality vinyl. They had a smaller selection of compact-discs and some cassette tapes. Worth stopping in for sure

I moved away from Kamloops just over 3 months ago and while I have found a wonderful comic book…read moreshop in my new city, I still really miss High Octane. The space is fairly small but somehow they manage to cram in all the comics, board games, and geeky paraphernalia you could want on the shelves while still being browsable, and if for some reason they don't have something, the staff here are always happy to order it for you. In fact, the staff are what I miss the most about this store. Every single one of their employees does a great job making their customers feel comfortable and welcome, something that unfortunately doesn't always happen in comic shops. They know all of their regular customers by name and are quick to recommend new titles based on their interests. They're also always quick to rectify any potential situation. Once I had a comic come in with a tiny (very tiny) tear on it and they insisted on giving it to me for free. I probably wouldn't have noticed if they hadn't pointed it out and it really wasn't a big deal to me. That above and beyond attitude is rare and I very much appreciated it.

A bright, neat friendly comic shop that suffers a bit on selection…read more If I was only rating them for their comic selections, they'd get an 4 or a 5, easily-but their RPG selection is small (I've seen better selections at Chapters) they never seem to have the graphic novel I want in, and their prices are a bit high.

In order to encourage orders, most web sites try to make it easy to order - not Heather. In…read moreaddition, the shop does not accept all calls. Not only are there other shops but most are less expensive

I absolutely love the selection at Heathers. They are always helpful and quick to smile. I've…read moreshopped her many times, and ordered online (yes, online too, for added convenience) and will absolutely shop here again. Large spools of high quality thread for mid and long arms. Helpful staff. Battings and haberdashery. Patterns for quilting Fabric and some kits.

Operating a second hand store can be arduous at best, I think the owner and staff do a great job…read moremanaging the materials, pricing and communicating with the customers. When the materials are donated there is so much time and effort spent sorting and organizing. The management donates so much to those in need and are continuously looking for ways to give back to the community. I shop in the store often and have always come away with something useful. Thanks for all the work and generosity.

This has got to be the most expense and greed run store thrift store I ever been to. Someone should…read morereally remind these people they are selling SECOND HAND, not new. The old woman there is incredible rude, unprofessional, unwavering in her sourness And she wreaks of greed. I dont recommend supporting this store, I would totally support the SPCA other ways if possible. I will no longer donate, nor step foot in this establishment.