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    TPM Business Solutions

    1.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    11 years ago

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    Medox Billing Systems

    Medox Billing Systems

    3.0
    (2 reviews)

    This billing company has helped my business tremendously over the years. I have worked with Medox…read moreBilling since 2013 and they have helped me grow my business.

    Working with Medox Billing Systems has been a horrible experience for me. In fact, I believe this…read moreis probably the first negative review I have ever written. I contracted Lori, at Medox billing to help me become in network at blue cross blue shield (bcbs). She had assured me it would take at most 120 days and assured me she was working on it. I called to check in, and it had seemed to me that I had caught her off guard, but I ignored those feelings, as I do try to give people the benefit of the doubt. I had enlisted Lori's services in February, upon speaking with bcbs, I found out that my application had been submitted in JUNE (right around the time I called to check in), not February as Lori had stated. What this means is I am at the very beginning stage of the application process, when I should be done. Lori has never once apologized for this obvious error and has never admitted to doing anything wrong. In fact she has gotten upset at me for inquiring about the status of my application too many times. She had assured me this was their error, but I spoke yet again to bcbs and they assured me it was not an error. Lori was supposed to send documentation to them stating she had applied in February, but of course she did not. Everyone makes mistakes, and that would not cause me to write a negative review. But to me, it is very dangerous when someone cannot own their mistakes, and in fact denies any blame. I would NEVER trust Medox Billing Systems with something as important as my own business and especially not with client's sensitive information.

    TPM Business Solutions - billingservices - Updated July 2026

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