1. Trabuco Hills Post-Acute

1. Trabuco Hills Post-Acute

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Lake Forest, CA

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Trabuco Hills Post-Acute

3.2 (42 reviews)
Open Open 24 hours

Trabuco Hills Post-Acute Photos

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Ginger N.

Trabuco Hills Post-Acute's care was a nightmare. The room was dirty, the shared bathroom floor had holes in it. The food was unappetizing and usually lukewarm. Worse of all, the nursing assistants are not training or monitored. My mother got an E. Coli UTI that took her down for a couple of weeks and then C. Diff for another week after that. E. Coli in the urinary track is caused by stool being transferred to the urinary area during care. C. Diff is another infection caused by stool. My mother also had bruises that no one was aware of or knew how they happened. Lastly, I hid $40 in a glasses case in her drawer so she could get her haircut, which never happened in 5 weeks. I found that was missing when she was discharged. All this happened while I was visiting her for almost 8 hours a day. Imagine if I wasn't there. I filed a grievance and had a meeting with staff, but the damage is done. My mother will never be the same.

Mom recuperating from a broken hip.....

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7 months ago

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5 months ago

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1 year ago

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3 months ago

Business owner information

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Judy M.

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5 months ago

Took care of my dad with the best care. I highly recommend. Great staff and great doctors. Thanks post acute.

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1 year ago

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7 months ago

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4 months ago

Business owner information

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Judy M.

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1 year ago

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1 year ago

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6 months ago

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6 months ago

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6 months ago

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9 months ago

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9 months ago

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1 year ago

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1 year ago

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9 months ago

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1 year ago

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1 year ago

A family member had money that went "missing" while staying there. A police report was filed. Nursing home needs to pay this patient back!

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1 year ago

The worst. No communication. Poor service. No continuity between staff. Avoid at all cost.

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1 year ago

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1 year ago

This facility and the nurses here are wonderful and caring. the nurses take care of each patient as if they were family.

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1 year ago

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3 years ago

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1 year ago

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Photo of Sue P.
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2 years ago

Great place with good carers. Clean. Catholic Church next door. Good fit for Mom. No problems this far. I recommend it.

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2 years ago

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3 years ago

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1 year ago

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2 years ago

Great compassionate and competent staff! I would recommend this nursing facility to my family and friends.

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2 years ago

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3 years ago

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3 years ago

Helpful 5
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3 years ago

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2 years ago

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2 years ago

Great care facility and we highly recommend. Very clean and recently renovated. The staff were all nice and accommodating.

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3 years ago

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4 years ago

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Ask the Community - Trabuco Hills Post-Acute

Can family members stay overnight in the room?

I believe so but I’m not certain. You would have to confirm that with the facility.

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Review Highlights - Trabuco Hills Post-Acute

I like the commitment and dedication of his personnel starting from the case worker Aileen to the nurse aid Carmen.

Mentioned in 3 reviews

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Freedom Village - Independent Living
Freedom Village - Independent Living
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Atria Del Sol

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Received from the director. ENOUGH SAID I'm the daughter and this behavior is consistent. One…read morecall per day for maybe 5 minutes is not much of an ask given the cost of the facility. I just have to pass this to her guardian ad litem. There is a special place in hell for these caregivers. The judge is going to LOVE them. Isolating someone with dementia is elder abuse. If you are having the same elder abuse issue. The below commission should help. If you are having the same issues, you can reach out to this office. California Department of Social Services Community Care Licensing Division (CCLD) This is the official regulator for assisted living facilities in CA. Regional Office (covers Mission Viejo / Orange County): Office: Orange County Regional Office Phone: (714) 703-2800 Complaint Hotline: (844) 538-8766 (statewide complaint li Subject: Urgent: Communication and Welfare Concerns - Vickie Martin Dear Jeremiah and Nina, I am writing regarding my mother, Vickie Martin, in the memory care unit. I am increasingly concerned about the lack of communication. I called three times yesterday and twice today without a response. This is especially troubling given that in the past, when I did not hear from her for several days, I had to request a welfare check. We had previously agreed that staff would assist my mother with phone calls, and I was hearing from her every other day. More recently, I was told I should call daily and that someone would return my call. That has not been happening. My mother requires assistance to dial the phone, so I am fully dependent on your staff to facilitate communication. When I cannot reach her or receive a callback, I have no way of knowing if she is safe or well. I need a consistent and reliable communication plan in place immediately. At a minimum, I am requesting: A guaranteed daily update (even brief) if I am unable to reach her Assistance for my mother in making or receiving calls A designated staff contact responsible for ensuring follow-through Please let me know how you will address this today. I appreciate your prompt attention to this matter. Sincerely, Suzanne Martin -- Suzanne Martin PhD (203)249-8535 Jeremiah Goodwin 8:17PM (17 minutes ago) to Nina, me Suzanne, we are under no obligation to communicate with you directly or facilitate a conversation between you and your mother. Any requests can be submitted in writing by your mother's designated Power of Attorney. If you chose to involve your legal counsel, as you have indicated in the past, all future communications will be directed through our respective attorneys. Sincerely, Icon Description automatically generated Jeremiah Goodwin Executive Director Atria Del Sol 23792 Marguerite Parkway | Mission Viejo, CA 92692 W: 949.458.1176 C: 949.922.3403

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Excellent care from an excellent nurse, Olivia!

Trabuco Hills Post-Acute - skillednursing - Updated July 2026

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