Through a chance google search for koi in my area, I connected with The Koi Story. Wow, what an…read moreexperience! Neil picked up the phone and answered lots of questions without trying to sell me anything. I had to visit the fish farm and was in awe. I have never seen koi fish in such abundance and varieties. The holding pens are huge with tremendous filtering systems and tons of happy fish doing what they do. Neil spends time answering questions and making sure that the fish will be going to a good home. The passion he has for raising koi is clear and I can't imagine being in better hands. It's not just a business, it's an experience and I can't wait to go back.

They're very professional and most of all theythe are very fair with their prices…read more they are honest with their work, I sincerely recommend Koi Pond Story to everyone who are seeking help with their Pond.

Absolutely love this pet store. Have been going here for years and it just keeps getting better…read moreand better! My pups and I give it 5 paws up--

This shop is now on it's third owner since it opened. The gal who runs it now has expanded the…read morespace and it is very warm and inviting environment. I went into redeem some coupons I had and the exact items I needed were not available and the owner was willing to see if she could order them. Since it was trial sized and just two cans of food, I did not want to bother her with it since coupons were expiring. The following week, I got a coupon for a size of dog food that I saw that the shop carried. I was able to get a $18.99 bag of premium dog food for just the cost of sales tax which made me very happy. They carry lots of specialty treats for your furry companions.

Decent grooming, paid for the spa upgrade, not sure we received it, no bandanna give but didn't…read morenotice. Love their delivery service. Good prices.

Finally, a reliably clean and consistent stocking of various pet supplies,toys and food and also a…read moresurprisingly very clean self service bath station. This location is conveniently located 8 to 10 mins away from home Again. The nice thing about this location is the cleanest self-serve dog wash stations. If you're not about that life, there's a groomer available on the weekends and weekdays where you can make an appointment with. Our groomer does a great job with my dog, The groomer is AMAZING! (the one with long black hair) She is very thorough and caring when she grooms my Milo. She definitely treats her customers great and their pets greater! We love coming to see her even when we're not getting a grooming. As for the rest of the staff they are amazing as well. I'm very pleased with this store and its employees. and we'll certainly bring him back for his next grooming.

Huge parking lot even though they're next to a couple big stores. I like that they're scheduling…read morewas good so that we could get our dog in. Their services are the same as other locations so I can't tell you that you're going to walk out with the diamond studded dog collar if you spend $150 or more. Others that are in the store look like they are happy and enjoying themselves, I didn't hear anyone complaining about stuff while I'm in it so it looks like we all had a great experience today.

Brought my puppy in for a bath and grooming appt. The staff was very friendly, much nicer than the…read morepeople at the Middletown location. Took them the full 3 hours but it got done. His haircut I must admit coulda been better but I'm sure my pup was giving them a run for their money. Overall decent experience and decent job grooming. Clean store and friendly staff. In my opinion better than the Middletown location.

I would not give any stars to this place but yelp requires it. I called to get a nail trim price…read more They asked what kind of dog. I explained my dogs lab/pit mixes and the told me they don't take pit mixes. To discriminate for a breed before even meeting the dog is just wrong!

I called to schedule an appointment to have my extremely friendly, well-trained, vaccinated…read moreDoberman a bath, and I was informed that they would not serve me due to her breed. Don't go to this business.

Good selection. Dave, the owner is knowledgeable and helpful. I get my kibble and raw food there…read moreas well as toys and treats.

This is the only pet store we go to now. Dave is so very knowledgeable and went out of his way to…read morehelp me find a vegetarian dog food for my senior Pomeranian. Thank you Dave!

Great staff - friendly, helpful, knowledgeable. Great inventory. Good prices. Clean. Plus they…read morehave live bait!

Extremely helpful and friendly staff. We had lots of questions regarding our blue tongued skink and…read morethe lady there gave lots of great advice. Great variety for multiple types of pet products!

Great pet store kids can hold and play with some animals and staff is very knowledgeable. Animals…read moreare very unique nothing I've seen in other pet store's.

Aquarium Cleaning…read more Zee from Pet Zoo Center is SUPER AMAZING AND AFFORDABLE!!! He is very knowledgeable too. He's out of Peekskill and travels to the Hudson Valley area. I live in Stormville and he comes to my house to clean and service my aquarium. If you're interested give him a call. Just let him know you saw this post from Jay on Nextdoor and he'll give you a good price. I just want to promote good business when needed, because we as people are always quick to complain about a bad business.

I've been coming to this shop and spending all my money for 20+ years. Z knows everything there is…read moreto know and constantly solves my issues. You get treated like family when you come here. Prices are THE BEST and so is selection. I don't and will not go any place else.

Extremely negative Customer Service experience. Unhappy employees that obviously do not want to be…read morethere. ** Go to Petco on 211 instead. The employees there are great.

The dog groomers here are so sweet. They always do a terrific job with my large breed.read more