Friendly service here. I didn't stay long enough to look around and give it a better rating. Staff…read morewas helpful.

I need a shop press. Harbor Freight is advertising in their stores an immediate 10% discount on…read moreyour first purchase after applying for, and getting approved for, a Harbor Freight credit card. I did so, and was approved. Purchased a shop press and a couple other items, put them on the brand new account, and the discount was NOT applied. Store manager said they couldn't do anything about it and to call the credit card company (Synchrony). Pretty scammy. I immediately returned the merchandise and canceled the credit card. Total waste of time.

7/24 the staff who helped me out all deserve raise both of the two of them are great people who…read moreunderstood that i was in a bind and i appreciate that thoroughly. Excellent customer service at the farmington store

I dropped off a lawn mower to get fixed there, they told me it would be two weeks max to get it…read morefixed. Two weeks went by and I called to check on the status, they told me they had a mechanic quit and nobody had my paperwork, so they hadn't even started ...another week goes by and they called wanting me to come in and sign for a parts and work approval...three more weeks have gone by and I was told it would be done last week, then this week..I just called again to check on it and they informed me they have to order a part for it. These guys are terrible, no communication, no offer to come date for their blatant delays. Absolutely terrible business and service.

The guy there were a lot of help today when I needed a bottle of mixed gas filled. I thought I was…read moregonna have to drive to Albuquerque but I'm so glad I didn't.

I cannot, in good conscience, recommend this particular Lowe's location. If I could give bellow 1…read morestar I truly would. Prospective customers would be far better served patronizing Home Depot, where the standard of customer service is demonstrably more attentive, responsive, and professional. As it stands, Lowe's has lost not only my business but also my confidence in its operational integrity. My concerns are not abstract but grounded in a deeply unsatisfactory experience involving an associate identified as Daniel. His conduct--especially as a current representative of the company--was markedly unprofessional and indicative of broader systemic issues within the store's customer service culture. A customer was left waiting an inordinate 45 minutes merely to receive assistance unlocking a secured display case for cameras. Such a delay is not only unreasonable but reflects a troubling disregard for basic service expectations. More concerning still was the associate's directive discouraging the use of the customer assistance button--an essential mechanism designed to facilitate timely support. This instruction is both counterintuitive and emblematic of a dismissive attitude toward customer needs. Lowe's must take immediate and substantive steps to address what appears to be a breakdown in accountability and professionalism among its staff. Without meaningful intervention, such patterns risk eroding customer trust on a broader scale. I intend to document and share this experience through formal reviews to highlight the deficiencies in service encountered, and I will be escalating this matter to corporate channels in the interest of ensuring it receives the attention and corrective action it warrants.

If you're considering getting a Furnace, do not go to Lowe's in Farmington, New Mexico I ordered a…read morenew furnace and they sent a company from El Paso Texas to do it , Mechanical Technologies (who they are still using!! ) and they incorrectly installed it and just about killed a household of people with the carbon monoxide carbon dioxide fumes. Came back to "fix it "and made it worse and completely ruined the inside of a brand new furnace and then decided they didn't want to replace it. Finally, after much arguing, they replaced it and as far as getting any compensation or any accountability, there is none. This happened November 4. It's a situation with a room full of incompetent people that sell things basically. . I've tried repeatedly to deal with these people to get some accountability and now we're going to have to lawyer up . I gave them every opportunity to make this right, now it will cost them. They just don't care. It's not like a Windows crooked or a door that won't open and shut they almost killed an entire household, full of people and two dogs, and don't care. Don't go to lowes, Farmington.