I've been to dozens of Harbor Freights and this one has easily the best customer service around!…read moreThe manager is very friendly and helpful. I love their down to earth willingness to help you find exactly what you need. The selection of tools and supplies is on par with other locations and it's always clean and organized. Parking is ample and access from the main road is ok for Shelby. Tool quality has gone up over the years and HF and they now have tools at every price point from budget one time use to super nice Icon (think Snap-on) mechanics tools. Honestly this is the Hobby Lobby for men. Be warned wives, if your husband walks in here you might as well go get a coffee because it's gonna be a minute!

From the gentleman who initially answered the phone to the 2 helpful ladies who busted their butts…read moreto help us out.....all the way to the store manager.....The Best customer service I have experienced in a long while! Even let us use their dumpster! Great Place!

It seems like every time I attempt to do business with this location. It turns into a huge hassle…read more Yesterday I placed a delivery order for 10 bales of fine needles six bags of concrete and one other item it was scheduled to be delivered this morning. what does Lowe's do? They send me an email telling me that my items are ready for pick up at the store even though I paid $39 for delivery when I called the store the person I spoke with indicated that they could not deliver it and that the delivery fee would be higher. I told them I will take my business elsewhere and I will. I will make every effort to shop at small hardware stores and avoid this quagmire of the store.

Lowe's review…read more Business reviews on the internet are often a polarizing topic. However, I feel honor bound by God, Jesus, and all his saints to tell you my experience attempting to purchase a dishwasher at the Lowe's in Shelby, NC. I can no longer sleep soundly at night, knowing that people continue to give this business their hard earned money. We moved to a new (to us) home and ordered a new dishwasher online, the night of May 21st. The house's original dishwasher was presumably made with pre-Cold War technology. It sounded like we had a freight train revving up, every time we presumed to press "Start". Anywho, Lowe's advised we would have delivery on June 6. After my delivery window came and went, I ended up hearing from the installer. Now, the installer is a seperate company than Lowe's. Lowe's subcontracts out the installation of most of it's major appliances, and this was no different. Anywho, the installer advised that there must be a mixup, they don't have my particular dishwasher in the truck. They'll reach out the next business day(it was Friday) once they hear back from Lowe's appliance manager. That Monday, I spoke with the installer and he said I needed to speak with Lowe's Installation Team. Now, LIT is a separate entity from your local Lowe's. It's a corporate office that manages your installation and delivery. It is not a local person. I leave a voicemail with LIT. The next day I get a call back. LIT advises they discovered that the local installer installed my dishwasher at someone else's home. No worries, they say, they're going to send the installer back to that house, pull out the machine, and I can have it installed today. I refuse, advising that it is no longer a new machine. I've paid for a new machine. I ask if we can go ahead and cancel the order. LIT advises that I need to speak with my local Lowe's to get the item refunded. So, I call Lowe's in Shelby, where the first employee tells me that their system shows my dishwasher as delivered and installed, and if I want to dispute that, I need to file a chargeback. I refuse, since if their documentation shows it as delivered, I'll lose the chargeback dispute. I ask to speak with a manager. The manager is probably the worst person in customer service I've ever interacted with. I've had nicer interactions at the DMV. I've felt more at ease during a Pap Smear. This gentleman berates me and says he has no idea what's going on, that it's his store and he needs to look into it. He hangs up. And it's been a full month and I can't get anyone to pick up the phone. I'm out $800 and I'm still using Soviet technology to get my dishes clean. Don't use Lowe's, specifically the one in Shelby. I'd rather wash my dishes with barbed wire and orange juice than give them one more dollar of my money. At this point, it's actual theft.

My husband came here for some specific plumbing pieces and they were in stock. He loved the service…read morethat he received in prices were reasonable.

I didn't like the way this place operates. No entry through the front door! No way to see the…read moreshowroom unencumbered . Must gain entry through the rear of the building. That didn't make me feel very welcome. My first time seeing this at any building supply store. I did take pictures of the notices posted on their front door.

I'm sad to award only three stars to this well supplied hardware store. I stopped in to look at…read moresome weed eaters. They didn't have any and routinely only keep one in stock for sale. This is the main purpose for my visit, hence a three star review. Should my visit have concerned some other hardware items, I could have given them more! Almost anything else related can be found here. Nice store! Very nice man in charge today!

Just moved into town and we absolutely love bridges true value hardware. The staff is incredibly…read morehelpful, and the store is well stocked with everything we have needed. Prices are affordable and they offer extra services like tool maintenance, key cutting, customizable dog tags, propane re-fill, etc. This is an awesome store, definitely pay them a visit!

Bridges True Value Hardware is probably the best small business hardware store I have ever…read morepatronized. They aren't Lowes or Home Depot but that's ok with me. For a small town store they have a large inventory for everything from "soup" to nuts in the hardware world. When you walk into this business don't be surprised if you are greeted with a welcoming smile and called by your name. Everyone here is friendly and helpful. I love being able to get what I need there as opposed to driving all the way to the big box hardware stores and it is rare that they don't have what you need, from clothing to tools to lawn and garden supplies and parts for just about anything. The staff is always friendly and knowledgeable. They know the items they carry and exactly where to find them. Aisle are clearly marked with street signs so if they can't take you to find an item, they give you exact directions on where you can find it. Best of all, this business supports the local community by partnering with a local business to grow food which is then donated to a community kitchen to feed the hungry right here in our town, and these are our neighbors who might otherwise be going to bed hungry. So yes, there are times when I know I could get what I'm looking for elsewhere at a lower price, but I choose to support this small business which supports our community by helping feed the hungry, supporting our local theatre and scouting groups, and sponsors ladies night at the hardware store and other events. I love this place!

This place is just wild!! I got a tip from a granite installer that I might find a farmhouse sink…read morehere. I've passed by this place hundreds of times and have honestly thought - "Geez! Look at all that junk!" - So yes, it's not a jewel from the outside. Once you enter, you will feel like a rat in a maze. Did I go left or right? Haven't I been in this room already? Breadcrumbs or chalk arrows may be needed to find your way back! The size of this place is enormous. It's chock full of sinks, bathtubs, cabinets, wood and hardware. You really have to see it for yourself. The majority of items were likely purchased from larger chain home improvement warehouses who were selling off items in bulk. Just make an offer - prices are negotiable and cash is king here! (Although they do take plastic). If you can believe it, the owner has two more locations!! No sink was found today, but a new warehouse style "do it yourself" salvage store is on the map!!!