Just left the store and was unimpressed with the store employee, she was very rude and lost out on…read morethe store gaining a customer and a puppy getting a home. I've been looking to get a puppy and when my fiancée and I drove by my fiancée pointed out the sign stating the store had chihuahua puppies. We walked in and there was an all white long hair chihuahua puppy left, $800 fee, which is steep I told my fiancée we didn't have to, the employee then butt into the conversation and said "it's the breeder that sets the price not us", well for one I know you up the price to get a profit (I didn't say this to her), I then asked if we can see her and again rudely she tells me "only if you're interested" I then tell her "obviously I was!". My fiancée was going to drop the $800 but this employees lack of customer service made us walk out.

I took my cat in for a Bath and Brush. I talked to the groomer myself and asked for ONLY a bath and…read morebrush. When I picked him up the girl at the front desk said there would be no charge because the groomer had "clipped" his ear while he was there. I asked "How could he have been clipped with anything he was only there for a bath?!" (Also no one informed me he was hurt over the phone, just told me he was ready to be picked up) She said while they were clipping his nails he jerked his head and she got his ear. I immediately said "Why were they cutting his nails?!" "I asked to have him bathed and brushed only!" There were 3 employees present when I said it. Also "How could a nail clipper clip his ear?" She didn't respond. When I examined him, half of his ear had been jaggedly cut off and pieces of it were super glued back on. His nails had been cut all the way to the nub cutting his quicks on all paws, they were bloody, and he is still limping. I am beyond upset! His ear was obviously cut off with Hair Clippers not nail clippers. They should not have had anything sharp near him at all! I will NOT take any of my pets here ever again.

I have been coming here more often over this holiday season and have been pleasantly surprised how…read morefriendly the staff is, and I love the open clean store. The shelves are always organized and stocking nicely. I like the seasonal items and I always find great gifts along with my normal dog necessities as well. Great store I am happy to shop at in Watford City Got this great "Be Merry" sign here recently and absolutely love it! Great price too, was under $20 on sale

Worst customer service EVER. Went to go make a purchase at a register. There was a customer wanting…read moreto return or exchange a product and had walked away to look at options. The cashier refused to acknowledge us and after standing there for two mins, I asked if he could ring us out. He had the most disgusted look on his face.. it was so rude and unprofessional and the WORST customer service I have witnessed in my life!

Felt like a boutique you would find in a big city.....decorated so cute and the clothes were…read moreaffordable and stylish!! What a great addition to a growing town