I was visiting in the area and stopped by to get a drink, I was trying to find something in particular, and also to look around in general as TSC is one of my favorite places to go. You never know what you'll find! I didn't catch the guys name that helped me, be he looked all over the store with me in hopes of finding it. Unfortunately we were unable to locate it. He could have just said sorry and be done with it, but he directed me to another store that I didn't even know was in town for me to find it. He was very helpful and friendly. As I drove away, he was rushing out to help someone else. Great customer service!! read more