I am a local GP (doctor) and am driving a ten year old Citroen. It does need occasional fixes, but other garages have not been able to help the way Tracts does. Everything is done well and in a timely manner. Missfires, exhaust problems and MOTs are all handled smoothly. The manager, T Searle (and his team) is helpful, honest and thoroughly professional. An exhaust pipe disconnect and missfire was fixed promptly for under £35. Another time my rubber mounting for rear exhaust had failed, leaving the pipe hanging and rattling. Tracts didnt have the specific Renault mounting in stock so took 15minutes to re-fix the exhaust using flexi-wire. They charged me NOTHING but advised it may only last a few weeks. I ordered the rubber mounting online (cost £5). However I delayed bringing the mounting back to Tracts until my MOT 7 month later (they fitted it then in minutes) the temporary wire-fix had worked perfectly for those 7 months. I really appreciate that Tracts will advise me on work that NEEDS done and then work that could be done leaving me with an informed choice. Also, the work they do is high standard it doesn't need a revisit. Being a quality operation, they are usually very busy, but I am happy to wait the 1 or 2 days for a trusted service. There are all models of cars (old and new) going through their garage, which suggests they are competent handling all makes of veihicle. As a final plus point: the Enterprise car/van rental depot is next door. They are good value so I have been able to rent a car for 24 hrs (for under £20) while I leave my old banger with Tracts.
I've never reviewed anything else online, but have been so impressed with this excellent garage that I thought I should do so this time. PD. read more