Mosley Auto Repair…read more Re: Engine Rebuild on 2012 Ford F150 FX4 at Mosley's Auto Sales This correspondence serves as a formal review regarding the engine rebuild performed on our 2012 Ford F150 FX4 at Mosley's Auto Sales. Initially, we dropped off the vehicle in October with the understanding that the repairs would take approximately 3-4 weeks. However, this timeline was grossly underestimated, and we did not receive our vehicle back until 4.5 months later. Throughout this period, my family and I have been in contact with this business via phone and in person on numerous occasions. Unfortunately, we have received inconsistent information regarding the status of our vehicle each time we inquired. During this period, we were informed that parts were on order, only to discover that the incorrect parts had been sent according to William. Further delays ensued while awaiting additional parts. Upon finally becoming frustrated with the dishonesty and lack of transparency from your establishment, I instructed my family to retrieve the vehicle. Upon arriving at the shop, we were informed that the vehicle did not have an exhaust system. We were advised that the exhaust system was faulty, and we were expected to pay an additional $1,200 for a new exhaust system. Notably, this issue was not communicated to us until after the vehicle had been in your possession for over 4.5 months. Furthermore, we were not previously informed that a new exhaust system was required. We took our vehicle to an exhaust shop and incurred an additional cost of nearly $800 to rectify this issue. Regrettably, upon returning our vehicle to Mosley's Auto Sales due to ongoing engine issues, we were met with a series of excuses and delays. Despite being assured that our vehicle was in working order on April 30, 2025 by William, that they were replacing some springs and it was a 12 to 14 hour job. But the truck ran perfectly fine. The only issue was the fan motor wasn't turning on cooling the engine which they said that it was fixed and they were working on the AC compressor to get it working. After not hearing from William on 5 May 2025. I called again and spoke with William. Where he then subsequently informed me of a major electrical problem on May 6, 2025. My question is how can I have a major electrical issue when it was just running fine Friday. You and your team were only trying to get the AC to work which ended up being a bad compressor and the bearings were bad. This establishment has failed to provide us with any documentation regarding the work conducted on our vehicle, including the name of the engine builder. Nothing as far as parts labor. In light of these circumstances, we have made the decision to retrieve our vehicle on May 9, 2025, and seek the services of another repair shop to conduct a thorough diagnostic assessment. We expect a higher level of professionalism and transparency in our business dealings, and it is unfortunate that Mosley's Auto Sales has failed to meet these expectations. Took vehicle to Big T tires and within 4 days had a complete print out and diagnostic of said engine. In their professional opinion, the engine was never rebuilt the same issue that we brought it in for in September 2024 is the same issue that's been going on. Here are some of the underlying concerns that I have identified with this company. One, they lack transparency, accountability, and reliability. Two, the numerous excuses and issues with the vehicle at each visit are redundant and unreasonable. Without fail, each visit yields a different answer or an additional issue with the vehicle. Three, we did not receive any documentation of the work done, even upon the initial pickup of the vehicle. The explanation provided was that the owner had the paperwork, but as the shop manager, one would expect you to have access to such documentation. Four, they are unwilling to disclose the engine builder's identity, the parts ordered, or the labor costs. As a result, we are left without a clear understanding of the work performed for the amount paid. Which I been in contact with the engineer builder Via text and phone and they have no knowledge of this engine being brought to them.

I brought my 2007 Toyota tundra here to have the air intake system fixed. For a big job, the…read moreservice was done in a timely manner and priced fair. Every member of the staff I talked to was very nice and very helpful. Would definitely recommend this shop to others who are looking for a good mechanic.

When I first came in the shop was greeted with nothing but love. The gentleman that work here know…read morethere ish and will definitely hook you up and have you looking and sounded good when you pull off. Got a in house exhaust put in and only took a few hours. Have gotten nothing but compliments on it since. Needed a new set of tires. Chris found me a heck of a deal ordered them and I picked them up next day and got them installed. They do Great Work, Amazing Customer Service. Also definitely great conversations every time I come in. Gonna miss getting my truck hooked up when I leave.

*SAME DAY SERVICE*…read more Let me start off by saying, I had an appointment first thing this morning at 0800 with Firestone for a tire repair. I saw a nail in my tire so naturally I thought this was causing my tire to deflate. Well, it turns out my rim was cracked so a guy suggested Columbus Custom Exhaust (CCE). I left Firestone and immediately drove to CCE. They didn't open til 0900 but I managed to arrive by 0905. I explained my situation and was told the price was dependent on how many cracks there were in the rim. They even told me how much dependent on the number found. Keep in mind, I knew how many there were because Firestone showed me the rim. Needless to say, I was a little hesitant considering I'm a woman and sometimes we can be taken advantage of. Not here! My car was lifted off the ground at 0919 and one crack was found and repaired by 1310 (4 hours). I'm super impressed and recommend this business for your various needs. I hope this review helps you make an informed decision as I received professional service from start to finish!

The staff is very helpful and friendly! This is our second vehicle we've had an exhaust done and I…read morewould highly recommend their service!!!

Brought my old farm truck in for a quick exhaust pipe repair. They pulled me right in, I was…read moreimpressed that their technician knew how to drive a three on the tree too. A little welding and I was on my way. Prices are reasonable and they don't try to up sell you something you don't need like a lot of shops do.

These guys are great!!! Fast and outstanding service. Had them upgrade my exhaust system I'm my…read moreChevy Avalanche and I couldn't be happier! Price, service and dependability this is your place!

They are awesome! The Nissan dealership told me that I needed a new catalytic converter but all we…read moreneeded was a part of it welded...they did it on short notice in about 5 minutes and didn't charge hardly anything. They saved us over $1,000 with their honesty and good work. Our rattling noises are gone! Highly recommend them!

Pat Brakefield rebuilt the slant six engine in my 77 Dodge Aspen. He did a great job. I highly…read morerecommend Brakefield Garage.

Excellent, professional service. An inspection was done and my vehicle needed repairs. I received…read morea call with a quote for repairs and the parts were ordered. I was kept informed during the process, and when the repairs were to be completed. The work was completed in the time frame given. I have found my new vehicle repair and maintenance shop for my vehicle

TREMENDOUS EXPERIENCE…read more Had abnormal inner tire wear, persistent after several alignments. The dealer told me I needed another alignment. Needless to say, I left and went to Fowler's. They worked with me to actually SOLVE the problem (LCA bushings). I had them do brakes and tires, as well. Unlike the dealer, where you hafta take what you get, Fowler's helped me upgrade to solve the insane dust issue from OEM pads. They were meticulous with my painted calipers...no scratches or chips. Zero brake squeal. Ryan was awesome and extremely knowledgeable. Will be back.

I just bought a new set of tires and they looked to be wearing on the inside. I asked the guy that…read morechanged my tires who would you recommend. He said Fowler's in Phenix City is the best place around here if you want it done the rite way. I went and am very happy. The shop was clean the employees were very professional and very helpful. After it was diagnosed the owner came and told me what needed to be done. I can't express how professional everyone was and nice to me and all the other customers. If you need good honest reliable work go to Fowler's.

They are our go-to's for our cars & trucks! Grateful for their attentive service, kind staff, &…read morequick service. Wouldn't trust anyone else to take care of us!

I have had several vehicles serviced by these guys! I always receive awesome customer service!…read moreKevin and Chris always go out of their way to make sure that we are happy and satisfied with the service we receive. top notch repair facility with a great staff!

The most experienced and fair mechanics I've met. Always do a great job for a reasonable price…read more Around here the best guys to work on your Japanese car.

The Shop has worked on my car several times, and have earned my trust and repeat business…read more Knowledgeable, fair priced and prompt.