Just wanted to comment to say Ashley is a great groomer and to the person who left her a one star…read morereview on here because she expected Ashley to board her dog while she worked all day... are you an idiot? She is a groomer, not a boarding facility. I would never expect my groomer to keep my pet locked in a cage all day and take care of it for 7 hours. You were requesting Ashley to practically babysit your dog well after it's appointment. Get a grip, lady.

Ashley is very sweet, wonderful and caring person and she knows a lot about each breed and exactly…read morehow they need to be groomed. Since she does it at home she makes appt. So each dog gets one on one time and are not kenneled all day long. After you drop off you can pick your dog up within a hour or two. Her prices vary on breed and are about 5-10 dollars more then everywhere I called or have taken my dogs in the past but its worth it considering its just your dog there and its fast hour or two and done no CRATES. I recommend her to anyone!

Being new to town, I needed to find a good, reputable groomer. I passed by this location many…read moretimes, and stopped by to make an appointment. Very friendly people, and clean and well managed. My dog never looked so good when I picked him up. And the cost was far less than I had paid in the past at other places.

My dog Binky, a Maltese loves the owners! They spoil him , just like I do! He is so excited to go…read morethere, as soon as I get his carrier out he is trying to get in. That's the only time I use the carrier regularly so he knows where he is going! I don't even have to use the carrier anymore because he loves them so much, Maltese dogs can be pretty finicky about people, but he has always liked them and believe me he doesn't like just anyone! He always looks so cute and happy when I pick him up! Plus I'm sure he loves the fact that one of the owners brings their sister in each day and she lets the dogs sit on her lap, see I told you, they will totally spoil your dog! I feel that my dog deserves that so I have been taking him there since they opened, and I have never regretted it! Binky is my baby and they treat him accordingly! I simply love them, best groomers around!

Taylor Ann is a wonderful groomer! She is so sweet with our dogs. They always look fantastic and…read moresmell great. She takes her time with them and minimizes any stress if they have any. We had a new puppy adjust very well to grooming after starting with Taylor. He now runs right up to her or into the grooming van!! She provides great communication. Her mobile business is a wonderful convenience and less stress for our dogs as they don't have to wait in a grooming facility before and after their appointment. We highly recommend Taylor Ann!!

Taylor is very concerned with the safety of both our dog and those people in our home. She takes…read moretime to carefully care for our dogs needs and she always checks that we are satisfied. Our dog loves her and goes right to her happily wagging his tail

We drove two hours to see Dr Colleen Koch who is an animal behavioral specialist. She came…read morerecommended by our vet when we were having behavior issues with our dog. After one phone session and one in person session we are highly impressed and can already tell the difference that working with her and learning from her will make. Highly recommend!

First and foremost, this is a 3 vet practice. The front office staff and techs are very nice and…read moreefficient. I have always asked for one vet in particular when scheduling our dog's appointments. Dr. Joe is personable and caring. He is willing to take the time to hear what the concerns are and help you to determine a plan of action to solve the problem. We think very highly of him. I was warned by many people about his wife, Dr. Colleen, when we were asking around for recommendations of a vet. We were told she was brash and abrasive and to do our best to schedule with Dr. Joe. After going to him for some time, we started having a behavioral problem with our dog, and the office staff suggested we schedule an appt with Dr. Colleen who focuses on behavioral stuff. I figured,"she can't be as bad as people say." I don't get my feathers ruffled about much. But this lady topped it. She was everything people say and more. We walked out of the training appointment before it ever really got started. She was confrontational, demeaning and just plain RUDE. I don't think she realizes that vet medicine isn't just about treating or training the animal. There has to be some level of professional courtesy extended to the person who is with the animal as well. I would highly recommend Dr. Joe and even the other vet, who we only saw once. But as was recommended to me... try not to schedule with Dr Colleen. She might be talented at what she does with the animals, but she has a lot to learn about how to treat people. Especially when you are a owner in the business.

My son brought our 6 lb Yorkie to get her hair cut. I was on vacation, I feel they took advantage…read moreof my son he has autism but he is high functioning. He called me and said the lady wanted to talk to me, we spoke she said Cocoa was all matted up. I couldn't make sense of that because I know when I left she was not. They said she was skittish and that was a problem too. At that point I didn't feel like there was much I could do since I was out of state. The next day I asked my son how much did they charged us, unbelievable it was $103.00 for a Yorkie. NEVER again will I ever step foot in there again and will never recommend them to anyone that I know. Shame on you Spaw Patrol in Chatham, IL!!!

They cut my Labradoodle so short she got hot spots. I had to take her to the Vet. I won't be going…read moreback here again.

They're really not very caring about needs that need to be handled sooner than later…read more I was really worried about my dog and some things that we found on her and we were told that we would have to wait at least a month before being able to be seen... what?! So we ended up going somewhere else because we were worried enough that we were calling to get an appointment as soon as that day and to be told a month out was pretty disheartening. We had only been here once prior and while the service was okay during that visit, it wasn't phenomenal or anything that I'd be recommending anyone else to come to. It was close to home and convenient but... not worth it.

I can normally always get my pets in the same day I call if they are sick or just needs shots.read more

I recently went to White Oaks West Animal Hospital after my usual vet was unable to help my dog…read morewith persistent licking despite numerous attempts. White Oaks was my mother's vet for her 13+ year-old Westie Sadie and they were wonderful to her right up to the moment of her passing. They were ultimately able to diagnose the issue with my dog and finally alleviate her suffering. I am forever grateful.

The surgical / dental team took great care with my precious Winnie. The care was thorough and it…read moregave me great confidence for future care.

We called with a strange request needing help putting a wild cat in a kennel from cat sitting. The…read morecat was absolutely wild and insanely aggressive we asked so many vets if they could send someone out to help put the cat in the kennel because she was too aggressive. And nobody would help until we called here, Olivia took our call and said they couldn't send someone out but her and another technician would be willing to come during their lunch break to attempt to help us. Which they did, I can not thank Olivia and the other technician enough we didn't get her name but they were both so amazing and got the cat into her kennel in no time , very experienced and passionate about animals , they did it during their only break and without expecting anything in return. Please give them a raise they went above and beyond!

I have had pets for years. I've been to other veterinarians and sat for long periods of time even…read morethough I had an appointment because other people brought their pets in with emergencies. I have taken my dog to Grace Veterinary Clinic for little over a year. When I called the clinic and told them my dog was having respiratory issues and that she had been at the veterinarian emergency room over the weekend, they told me they would not be able to get her in even though I explained to them it was an emergency. As I mentioned earlier, I have had appointments with veterinarians, but had to sit and wait because other people came in with emergencies. To me, them not getting me in my dog needed to be seen is not acceptable. I will never take another pet to Grace Veterinary Clinic and if you love your pet, I suggest nobody else does either.