Absolutely amazing service. Kind, patient, definitely helpful. NO one else was willing to even…read morespend time on me. They responded less that 4 hours after my call. Stopped further water damage & recommended plumber, who was more qualified, than anyone I met before, in this field. I would recommend these people 100%.

I came home from vacation to find my fish tank had leaked all120 gals of salt water on my hardwood…read morefloors , my fish and Coral where all dead and the house smelled bad . Called Property restoration and Cody sent his team over with in an hour with dehumidifiers and air scrubbers and these mats that suck the water out of the hard woods , and then continued to work with my insurance company .

Marty and team provide detailed cleaning services for our office and superior carpet cleaning…read more Their staff can be trusted and are highly efficient. Their services allow me to focus on my clients and save me time! Thanks!

The CleanTec crew did a great job cleaning up after water and mold damage in our home. They took…read moretheir time making sure the job was done right, and we are very satisfied with the services performed by this local company.

True craftsman. Helpful and skilled at a variety of repairs / restorations. No job too big or…read moretoo small. Convenient location.

We had a dining room buffet/credenza that was made in the 18oo's that had beautiful bones, but had…read moreaged. The veneer was missing along most of the edges, etc. They were very knowledgeable about the piece and did the most amazing job bringing it back to life! It is now a stunning piece that we are very proud of.

In the unfortunate event of a flood, SERVPRO of Southwest Onondaga is the only name that does or…read moreshould come to mind. They are incredibly responsive, and they will not finish the job at your home until you are 100% satisfied. Jim, Shaun, and Jeremy are incredibly well-versed in the company and extremely attentive. They always have the customer's best interests in mind. I highly recommend them.

Bill and his team were great! Appreciated all their hard work on my clean out project. I can't…read morethank them enough. Would highly recommend them.

In the unfortunate event of a flood, SERVPRO of North Onondaga County is the only name that does or…read moreshould come to mind. They are incredibly responsive, and they did not finish the job at my home until I was 100% satisfied. Eric, Steve, Zach, Matt, and Craig are absolutely incredible and attentive. They are great to work with, also, and they always have the customer's best interest in mind.

Long story short,…read more Last year in October (2022), we had water damage in our bathroom from a corroded pipe. The leak not only damaged our bathroom but caused our ceiling on the first floor to collapse which destroyed our family room. We called our insurance (Madison Mutual) and Falso Plumbing immediately. Falso, couldn't figure out where the leak was coming from so we called up Mr. Rooter of North Syracuse. Once Mr. Rooter fixed the issue, they recommended calling Servpro. Servpro worked with our insurance to resolve the situation in two phases. Phase one was Mitigation and Phase two was Reconstruction. After mitigation was over, Matthew Woiler from ServPro stepped in to guide us through the reconstruction process. He kept us updated, informed and kept our best interest in mind when searching for materials. Matt made numerous trips to Home Depot, Lowe's for us and even made changes to products we didn't like. Once the materials, supplies were finalized we were introduced to Draper's Roofing and Remodeling. These guys had a positive attitude everyday and were professional in their workmanship. They'll take a lot of time, but will work with care, precision and accuracy. They're honest in their pricing if there's any work done out of pocket. This is the best company in town for all your household repairs! My family and I have never been more impressed and happy with our service. Thank you Rodney, Phil, Robert and the entire team at Draper's Roofing and Remodeling for a job well done. Thank you Matthew at Servpro for helping and guiding us step by step through the entire process! It was a long and time consuming journey but it was well worth the wait! -Thank you again, from the Hasan Zakariyya Family

I am just posting in the event that anyone is local to me so they can beware.. Review of TPM…read moreGeneral Contractors - Liverpool, NY I am sharing my experience so other homeowners will research carefully before hiring TPM General Contractors in Liverpool, NY. After a fire at my home, I hired TPM General Contractors to perform the rebuilding work and paid most of the contract amount expecting the work to be completed properly. Unfortunately, my experience involved what I believe to be shoddy and incomplete work. There were also concerning issues related to electrical work, heating vents that appeared to have been covered rather than properly installed, some items that appeared to be lower quality than what was originally expected, and a proper crawl space/attic access was never installed, along with many other concerns. Less than one year after moving back into my home, the brand new siding already needs to be replaced. Because these issues were never resolved, the remaining balance has now become part of a legal dispute. Since then, I have met with multiple homeowners who have dealt with TPM General Contractors in Liverpool, NY and reported similar experiences, including concerns about work quality, being overcharged, or being billed for items that were never completed. I am posting this in hopes that other homeowners who may have had work performed by TPM General Contractors in Liverpool, NY will share their experiences so people can better understand the full picture before hiring them. If you have had work done by this company and experienced similar issues, please feel free to reach out to me. Homeowners considering any major repair or rebuild project should strongly consider independent inspections and closely monitor the work being performed throughout the process. Based on my experience, I personally would not recommend this contractor.

I have dealt with Kirk and he was always very polite and knowledgeable. I highly recommend this…read morecompany for all your restoration needs!

if I could rate this company a zero I would have! I had a pipe burst back in January, called for…read moreremediation (first mistake). I was told someone would call me to set up a time to bring fans and dehumidifiers in. my job brings me out of town for the day about 3xs a week. I got a call when they were at my home(I wasn't).1. Luke was supposed to call and set it up. I was at work over an hour away. I told them how to get in( not happy about not being home while they were there). 2.my plumber found they had put a drain hose into a non working drain(also while I wasn't home) and water was backing up into my basement.3.when I did return home, I found when they removed my moldings, they didn't use care at all(both of my contractors told me this). they ripped Sheetrock that I had to fix, 4.took a ceiling fan down, but didn't leave hardware, left dirty ceiling fan(water had poured out of it) and molding with nails in it on the unaffected dining room rug. 5.we also never found some of the moldings(my house is over 150 yo), 6.they broke a deck step when they pulled their machines out(found right after they left) 7. when they removed machines(I was home) not one of them had boot covers or anything. i had to clean up snow from their boots throughout my home after they left. 8. when asked for a bill, 2 months later, was told they hadn't gotten to it yet- they were busy. my insurance agent requested it to close out my claim. was told this all 3 times I called for a bill. So frustrating! this is the most unprofessional restoration place ive ever seen. if you value your home, do NOT hire this company

In the unfortunate event of a fire or flood, Fire & Water Restoration is the only name that does or…read moreshould come to mind. They are incredibly responsive, and they will not finish the job at your home or place of business until you are 100% satisfied. Pete, Mike, Mark, Brian, Matt, Allison, and the rest of the team are incredibly well-versed in the company and extremely attentive. They always have the customer's best interest in mind. I highly recommend their services!

I called them in a panic with a flooding situation after normal business hours. They got back to…read moreme very promptly and helped with my clean up right away. They went out of their way to help me out. Going above and beyond their normal customer service. I would recommend them to all.

From the owner: We offer a wide range of disaster restoration services including water damage, fire damage, mold…read moreremediation and biohazard cleanup

I have had a large puddle on my basement floor whenever it rained hard or when the snow melted. For…read moreyears I was placing multiple towels down to soak up the water. There were also some mold spots on the walls. I called WBS and a man came out in a couple days and defined what needed to be done to fix the problem. He sent an estimate the next morning clearly stating what needed to be done and I thought the price was reasonable for the amount of work needed. From there everything went like clockwork . Elana in the office was super and got everything scheduled . The workmen showed up on time ,as scheduled. Covered all the walkway areas they used to go back and forth. They were knowledgeable and completed the job as outlined in the estimate. Very courteous and polite. Wet Basement Solutions was a delight to work with and I would highly recommend them for anyone's wet basement or mold issues.

Our basement looks so much better. The guys did an awesome job. I will recommend this company to…read moreanyone who needs black mold taken care of! Thanks again!