I am the owner of Mikal's Jewelry & Pawn in Jacksonville Florida. I paid a $1,200.00 deposit for a Eagle Sport 7x16 Cargo trailer with a motorcycle stealth package on January 27,2015 and was promised that it would be completed February 18,2015. I am not the type of person that call's every day to check the status of something that I was guaranteed to be done on a specific date,therefore since I did not hear anything on or before this date from this company I decided to follow up towards the end of February just to see what was going on, who knows maybe because they are so big that they forgot the pawn shop in Jacksonville, Florida that ordered a custom trailer and paid a $1,200.00 deposit in good faith that they would have it done in time. Well, here it is March 26,2015 two months later and still NO trailer! Now I can assure you that I was given a lot of reason's why this trailer is not ready from different people first person was Matt second person was Chris followed by Laurie as well as Terra these people also gave me their personal cell phone number's in hope's of making me feel better I guess? However still NO trailer !!! So, with all this being said, how would I rate this business and the advice that I would give to any consumer planning on conducting business with this company(Trailers Toys and More) would have to be put on hold until I see whether or not they are going to fulfill their promise as stated in their contract since they still have my $1,200.00 deposit. Chris, a salesman for Trailers Toys & More assured me that my trailer would be ready at the end of next week which is April 3,2015 if I was still interested. The final story I was given for this exhausting delay was the cost of two of the four tires being a $150.00 difference who would have ever guessed that any company after receiving a $1,200.00 deposit would use two tires on a dual axle trailer to be a excuse of why it has been over two months which is 8 weeks, to build a trailer that was promised to ready in 4 weeks. I have requested pictures of the progress for the last month and all I have gotten is excuse's. So after a conversation with Chris which was going no where except for the fact that he told me "he is just a salesman and that he has no control over building trailers or refunding money". I decided to send Trailer Toys & More a returned e-mail agreeing to pay $150.00 difference as well as stating the terms and conditions on having my trailer ready no later than Friday April 3,2015 or refund my $1,200.00 which I gave them eight weeks ago for a trailer that was suppose to be completed in four weeks. So with this being said my beginning experience was good, this company offered me a better price than the other companies and made me feel that they where competent trailer builders I really was convinced that Trailer Toys & More was going to do as they promised but for this past four weeks I honestly don't know what to think, you know the old saying "actions speak louder than words" and all I have received is words and very little action. Who knows, maybe Trailers Toys & More will surprise me and turn this back into a pleasurable experience, only time will tell; Friday April 3,2015 will be the determining factor. Feel Free to contact me after this date before committing to any agreement withTrailers Toys & More and I will let you know if they are reputable or not. Mikal Langhorne(President) Mikal's Jewelry & Pawn 3000 Dunn Ave Suite 42 Jacksonville, Florida 32218 (904)768-1662 Mon-Sat 10am-7pm 16 years experience. read more