After being a Professional Real Estate Agent in Colorado for over 30 years I have NEVER dealt with…read morea title company or title closing/escrow officer who was so unprofessional as the one at Fidelity National Title Company in Boulder! The Fidelity National Title office in the DTC area has been my main title company for over 10 years and have always had wonderful service there but when representing my buyers in the purchase/transaction of their new home, we had NO CHOICE but to use the title company and title rep which was chosen by the seller and seller's agent which was unfortunate!!! As you probably guest at this point, we had MAJOR issues with the service, someone dropped the ball and the HOA/CIC documents were NOT ordered on time, hence we had to extend this deadline creating stress, thinking my buyers would be injured in the event there was an HOA issue, and the Fidelity Agent was informed from the beginning that 2 of my 3 buyers would need to sign remotely in Alamosa Colorado. The day before the Alamosa signing was to occur, the title representative called my buyers and said the arranged notary had cancelled, that my buyers would need to travel 4 hours both ways to Pueblo Colorado to meet with someone who could notarized their signatures, finally the title representative said they were allowed to have a bank or attorney's office notarize but my buyers have no bank account, know of no banks or attorneys whom could do this. My poor buyers went around BEGGING banks to accommodate them and help them accomplish the closing documents signing. When I left a voice message for the title representative saying this situation was unacceptable, she called back and left a voice message laughing, yes, that's right LAUGHING!!!! I will REFUSE to use this Fidelity National Title location again in the future!!!!

Run, Run, Run 21 days after closing and contractors still not paid. Story keep changing. As a bonus…read morethey are holding 50% proceeds from the homes seller.

Fidelity National Title sent hundreds of thousands of dollars to the wrong account…read more Let that sink in. They had one job. We sold our house and they were paid to facilitate the transaction (basically push paper). They made a mistake while transferring the balance of our mortgage and sent our loan payoff to my checking account, instead of our mortgage account. Worse, then they accused me of being ugly on the phone when I was hurriedly working to fix their mistake. Use another company, not these clowns.

Unprofessional. The Closing started late. Appointment was agreed upon over a week in advance. I had…read more3 different people involved in running the closing. They literally exchange in the middle of my signing. I tried to be open minded about the situation because they were trying to get the closing process going 3 different exchanges was a little over the top. THE WORST PART. I paid them all that money.... a week into my new home My wife and 2 year old daughter were taking a shower and water department shut off. I (physically) went to water dept office. The Never received anything from the title company. The lady behind the desk was the person handling my account and had made the calls to the title company personally. She contact names, dates, and time of messages she left and people she talked to. When my real estate agent contacted them with all the information, specifics, and details there best answer was they never happen. HORRIBLE, even if, lets say the water dept. never contacted the title company....that's not there job. It is the title company's job to make sure that does not happen. Never again STAY AWAY.

We (the buyers) had the closing and escrow here and got good service. Our escrow officer was…read moreRebecca Ringman, and we also had some email correspondence with Yvonne Childs. We arrived for closing and everything was in order and we were finished in about 20 minutes with no trouble. They were also prompt in emailing the closing documents.

From the owner: Providing closing and settlement services nationwide.read more

They don't understand that time is of the essence. Fidelity is taking longer on my transaction…read morethan any other title company I've worked with. It has taken over a month to refund my earnest money. Any other title company would have refunded it within a few days.

I recently closed a transaction here with Gina as my closer. She was very professional and ready to…read moreget to business. I appreciate that in a title company.

Julie and Michelle were an outstanding team to work with! As a Realtor, I truly appreciate…read moreprofessionals who are organized, proactive, and communicate exceptionally well--and they exceeded every expectation. Julie kept everything on track and ensured a smooth closing from start to finish. Michelle was responsive, professional, and a pleasure to work with throughout the transaction. Their teamwork, attention to detail, and commitment to excellent service made this a seamless experience for everyone involved.

From the owner: Providing closing and settlement services nationwide.read more

Smart alec at the front desk calling me Dude rubbed me the wrong way. I opened title after a long…read moreweekend of showings, negotiating and writing contracts when I finally get the earnest check delivered to an unhelpful sassy pants desk lady. TGIM.

Disorganized... I went to closing with my Certified check and got attitude that it was short $50…read more Some of the paperwork showed the amount I was told, and others showed an amount $50 higher. Then the women discovered they sent me the wrong total. They should have covered the difference, since it was their mistake but didn't. She was annoyed at me when she thought it was my mistake, but once she realized they messed up acted like it was no big deal. I didn't bring my checkbook, because when I am told a final number and that personal checks aren't accepted... Then I don't bring my checkbook. Luckily my realtor was wonderful and wrote a check out for the difference.