Melissa showed up at my house twice. The first time it was full of construction dust. The second…read moretime my husband and I pre cleaned for 12 hours and she said it was much better. She quoted in writing up to 425. Then her crew came in which I have now found out had zero cleaning experience. It was a working interview!!!! One guy was fired after an hour by the crew manager. He pulled out my window to clean it and dropped it twice on my living room floor!!! He then didn't have a ride and hung out in my garage for an hour. The crew was not professional cleaners. It was young 18 year olds. They didn't know how to clean! I gave them supplies and showed them how and even ran and bought them lunch and drinks. The crew manager missed all lower kitchen cabinets and so much more!!! I spent the next two days cleaning everything again. They left and the crew manager swept up the living room last and even left a pile of dust and dirt on my living room floor. It was an awful experience managed by unprofessionals. She charged me 525 a Hundred more than quoted after they were done and left!!! Melissa then put a mechanics lien on my house when she knows we mailed her a company check immediately for the full 525! I had to hire an attorney to have her run down and remove her fraudulent mechanics lien. Do not use this company!!!! The good reviews are fake and made by her employees. One other bad reviewer contacted me and said Mellissa called his boss and tried to get him fired after leaving a bad review. Stay clear of her!

I was more than satisfied with their services. They were on time, professional, friendly, and…read moreknowledgeable on what to clean to get your whole deposit back. I was so satisfied and pleased with their services that I contacted Melissa again to help me clean or new home my husband and I bought.

It's been a few days since my service and I still feel like my home is super clean. The young lady…read morewas very polite. She cleaned under everything! I needed a lot of dusting since I have cats. She didn't miss a spot. I was also not overwhelmed by the smell of cleaners. She did use cleaners but she knew the correct formula to do the job but not mask with a strong cleanser smell.

The scheduling was easy and smooth, and the pricing was very fair, but the cleaning itself was…read moredisappointing. There were a lot of spots missed, even the countertops in the kitchen still had some cup rings after she left. Overall it felt more like a surface clean. It was definitely too big of a job for one person. There was only woman who came to clean and I think she did the best she could, but it was rushed and not thorough. I hired another company, who have been doing an amazing job.

Lakiya was the first to respond to my request for home cleaning, which was only the beginning...she…read morearrived as promised and worked her tail off to make everything sparkle like a 5 star resort! She handled my special requests like a champ, including two ceiling fans that really needed some TLC. If you need to say goodbye to your 'dust bunnies' and need a thorough cleaning for your home sweet home, you've come to the right place!

Great thorough cleaning service! We used them for a move out and got all of our security deposit…read moreback.

5 stars! The…read morecleaners promptly responded to my request via Yelp Projects for a move-out cleaning, and arrived on time to start the cleaning. They were very courteous before, during, and after the cleaning (even shared pictures via text since I had moved out) The kitchen appliances and bathrooms were cleaned very well, and I am very pleased with this totally virtual appointment, cost, and results.

If I could give negative stars I would. These pics are what they left me with for $120…read moreI had to clean the house AFTER they "cleaned" DO NOT WASTE YOUR TIME OR $!

I absolutely love Noriko's House Cleaning!! I have been using Noriko's for the past 15 months on a…read moreweekly basis and I'm so glad I have:) 1. My cleaner Mia is so friendly and is always a joy to talk to! She is extremely detailed with her cleaning and does a great job also organizing little things around my apartment. 2. The staff at the office is so easy to get ahold of either via email or phone and is extremely friendly. They are always helpful for whatever I need done. 3. The price you pay for cleaning is a great value for the amazing work that is done and Is on par with any other cleaning company. 4. Noriko does a great job managing her business and is always responsive to any major concerns I have which rarely ever happens. She also comes in ever now and then to make sure everything is up to standard which I super appreciate! Thank you!

**Extremely Disappointed with the Service**…read more I had a terrible experience. I was initially quoted one price, but then the office manager kept calling me, saying the cost would be higher because the water "wasn't clean enough." Then I was told the three cleaners needed six hours--despite the house being in good shape--because it was "more than what was quoted." They upsold me a "deep cleaning," but I have pictures showing they missed basic things: two drawers were left dirty, and the tops of bedroom doors were still dusty. On top of that, no one told me carpets weren't included in the deep clean--even though I specifically mentioned there were two carpeted bedrooms. The office manager took my card over the phone, then emailed me the quote while I was already on my way to meet the cleaners. She ended up charging me **$280 more** than the original quote. I asked for a final bill and told her I'd be using a different card. She claimed they don't keep card info--yet three days later, she charged my original card without my authorization. Unbelievable. Completely dishonest. Even the carpet cleaner I had to hire afterward asked if I was sure anyone had cleaned the house. He couldn't believe three people spent six hours and still missed drawers, dirt under the baseboard heaters, and more. This was the worst cleaning job I've ever seen. Total rip-off.

The cleaning service I received was phenomenal! My house was left looking spotless after a deep…read morecleaning service I requested for a new home. She is very professional and I highly recommend her work as she pays attention to detail. Her rates are worth every penny and I will continue to use her services every week!