Best travel agency. Literally my trip got canceled because of COVID-19 and my travel agent here got…read moreme the next best thing- even better! She was so professional and nice.

From the owner: Specializing in: - Travel Services-Commercial…read more- Airline Ticket Agencies - Cruises - Travel Agencies

I haven't stayed at a Holiday in, in YEARS since back in the day, when they were super popular!…read more We were having a Family Reunion in Memphis therfore, my Cousin booked this hotel for everyone who came into town. I actually ended up with better rates by booking on my own, but it was still nice of him to do. This location is AWESOME as it's literally near a mall and many stores and restaurants. The area appears to be safe! The front desk dude had swag and was very professional. He was dressed like a celebrity... very elegant. Kuddos to hiring such nice , professional and well dressed staff. I was happy to see that, I was able to check in, after arriving so late in the night. I usually, always stay on the very top floor of hotels however, they were completely booked that weekend which was a Holiday weekend. Although, I was on a lower floor, I was still high up, and still had a good view. It was pouring rain out but, it was still nice to watch from my window with a view. The outside of the hotel is well maintained as well as, had nice landscape. The inside was also very clean. I like the restaurant/ bar area inside of the hotel as the employee there, was also very friendly. I personally thought that, the hallways of the hotel itself, could use a deep cleaning and airfreshners since, there's an indoor pool which, caused the chlorine smell to travel. It doesn't help that, humans are dripping wet in the elevators going to their rooms. The rooms are decent and the beds were OK except for, I'm not a fan of the headboards being plastered into the walls. I like that the linens were super clean and fresh. The bathrooms are very dated but not gross. The shower head was great as the water pressure was perfect! I loved that they had hot water that literally stayed hot the entire time of showers. All was going well, up until my departure when I was walking out of the room, bags in tow.... when suddenly, I looked up, to go turn the lamp over the bed off, and there was a critter crawling on the wall...OMG thank God...I was walking out and headed to the airport, when I seen that critter, otherwise, I would've freaked out and slept in my rental car or gone to another hotel. Sheesh ...God was with me there!!! Sadly, I wouldn't return because of the critter, but that's just me as, I'm not used to sleeping with critters in the facility. My recommendation: I'd invest in spraying effective " IMMEDIATELY"!!! PARKING was limited because all of the covered parking was blocked off, for some reason. The front desk celebrity guy, allowed for me to park in the cuddle in the front of the hotel, which was nice of him. The hotel has security driving around which is awesome since I arrived so late and she was literally right where she could see me, parking and going into the hotel. Thanks madam Overall, had I not seen that critter, I was honestly gonna recommend staying here but, I'll leave it up to you! The hotel wasn't infested with critters but that 1 critter was enough for me to not return.

Im not happy at all. My last stay in this hotel is just that my last stay. Everything was clean I…read moremean spotless. But after 10pm roaches started showing up. A fleet of roaches a army of roaches. I called the front desk hid in the bathroom see it was apsoloutly no place to hide. The roaches were in the sink on the mirrors on the toilet I was forced to leave and quickly they were on the ceiling in the mattress on the soap I am talking a infested room of bugs. The front dest offered a new room. The new room was no help it was not safe. Just another spotless room that had major bugs. I panicked I will not sugar coat it. I have a great fear of bugs. Before it was all over my husband carried me to the car because I jumped on his back and hung on for dear life. I will not ever go to this location ever in life. I yelled so loud and for so long I have great throat pain. And I'm itching like crazy. I keep looking at my skin. I don't see anything but I'm still scared. Nope with the power YELP has invested in me as a Elete I rate this place 00 that's double zero negitive stars.

This is my second time staying here when visiting family and will be my last. If you plan on…read morestaying here, you have two options, either ask for a room with no neighbors or bring ear plugs. The sound barrier between the walls is non-existent. I might as well have been in the room with my neighbors. Each visit I heard every noise that my neighbors made from snoring, flushing the toilet, closing doors, dancing, singing etc. This last night I was up until 3 am due to my neighbors and back up at 8am due to them again. I really like this hotel as it's clean and the staff are friendly; however, I cannot stay hear again due to the thin walls.

Do not stay at this hotel. 1. Crime. Rental car window was…read moresmashed overnight. 2. A/C did not work. 3. Bugs bit me all over my body overnight. On the positive side, front desk staff are friendly and pleasant. They did their best to accommodate, but in the end, even their best is just not enough. I had to switch to a different hotel.

I am with a non-profit that booked through Oxford Car Service. I talked to a real person and did…read morenot think this was a scam. But it was, not only did they not show, they did not answer repeated calls and emails to reimburse funds.

Horrible Service- was supposed to pick my daughter up for a one way from Oxford to the Memphis…read moreAirport- didn't show up- Parents do not use this service for your college kids