My wife and I walked into Peck Travel to plan a two week European trip in under three weeks. Pat…read moreAdesso hit it out of the park, and worked her tail off to get our tickets, hotels, and car set up. We had zero problems with any of our arrangements, and had a wonderful time while we were there.

Spectacular, marvelous, wonderful, enlightening -- I need more adjectives beyond "amazing" as my…read moretrip to The Balkans was a fabulous tight-knit group of friendly/kind travelers who really looked out for each other! Thank you Stacey for leading us with grace and wide smile! Marsha Peltz Sterling, VA

What might've been a once in a lifetime beautiful travel experience was fundamentally miserable…read morebecause of the the type of people this tour group attracts. Self-entitled cliques with excluding mean spirited behavior that is totally condoned by tour manager because they're "frequently flyers" cash cows. The disingenuousness was reprehensible! Totally greed driven with no care for the quality of my experience. Thank God I had the inner strength to rise above all the despicable behavior, including being physically attacked, and still get some enjoyment out of it. Comparing notes with others I know for a fact that I'm not only one who was bullied & mistreated. Too bad I found out after my trip. When I look at my pics it feels very bittersweet.

Great guy, truly loves and knows Pittsburgh. He is a resource for anyone traveling to our staying…read morein the city. Make sure you do yourself a favor and call him for assistance with anything from dinner reservations to cultural events! Robert is the man!

From the owner: We offer affordable services to all. Services Range from Restaurant Reservations, Personal…read moreShopping, A Couples Spa Day, Anniversary or Birthday Packages, Personal Tours of Pittsburgh to Personalized Cake and Flower Deliveries as well as many other wonderful services. With our pricing structure, everyone can indulge in a "first class" Concierge experience. We would love to chat with you about our services. downtownconciergeservicespittsburgh.com

The rates are great, customer service by phone is horrible, extremely long wait times. The first…read moretime I called, I was on hold for 30 minutes and the call was dropped and had to wait another 23! The last time I called, I was on hold for 20 minutes, decided to drive to the office while on hold, call was answered while I was in the lobby. Total wait time 42 minutes! unacceptable!

Came in today to get a document notarized (part of the perk of having a AAA membership). The lady…read moreat the front desk was beyond negative, rude, and unhelpful. I would not recommend this office at all, especially if the front desk lady has super frizzy hair & can't even say hello with a smile. She greeted us with "what do you want?" Ruuudddeee.