This is the 3rd time that I am using The Gordon Group to plan my upcoming vacation. The ease of…read morespeaking to Nicole Silva is top notch. Her response time to me is excellent as well. I highly recommend them for all of your cruise vacations. When Nicole is not available and I need a question answered I can contact the office, and always reach a live employee to help - such as Kayla Pagan did for me today!

Subject: Thank You -- Chavely Alvarez, Luxury Cruise Connections…read more Hi, I used Chavely Alvarez at Luxury Cruise Connections a few years ago for a Viking River Cruise, so it's no surprise I'd use her expertise again. Just like last time, she was exceptional. I emailed her last evening and immediately had everything from cost to full itinerary ready to print. We're excited for our upcoming Paris & The Heart of Normandy trip with Viking. Ask for Chavely Alvarez -- you'll be glad you did. I appreciate ALL the perks. Best, Greg Shockley

LuxuryCruiseConnections Awful Experience: Google them and…read moresee all the problems... Poor Communication, Only want to list and disappear. So many issues with this company. I gave them the benefit of the doubt and sorry I did. Go Elsewhere.

Whet Travel the premier travel group for all of your adult travel activities!…read more They are absolutely a pleasure to work with, and the event was top notch. Life long customer here. Thanks for the great time! Also, the few low-star reviews here are clearly from people that don't understand how the world is business works. Yes, Whet Travel contracts with cruise ships. News flash, you can't not an entire cruise ship, upstate and maintain it, from one or two cruises a year. So, they are at the mercy of the contracted ship. When their COVID policies change, Whet Travel must abide. There's no option here. So yes, maybe they did switch the rules at a few weeks before the event, but it's ridiculous that anytime things they control that. This travel agency is amazing. 10/10 recommend!

Whet Travel aka "Get ship done," is AMAZING! We've been on 6 Groove Cruises, and it's something we…read morelook forward to every year! SOO MUCH FUN! Highly recommend seeing what the 'GCFAM' has known for years, that Groove Cruise really is the BEST event/festival there is!

Few travel agencies have the scope to deal with so many aspects of International travel. When you…read morefind your self in a traveling mood for work or pleasure I highly suggest Regency for your tickting.

Okay, this has been a totally odd experience. It started with a 5 star review by me when we were…read morein the process of getting our large group cruise put together. Consider it excited optimism as a first time group coordinator who was full of hope and promise. Then we do the sailing. I followed up with the one star review that follows: "Okay, our cruise is done and I'm not all too pleased. The Royal Caribbean Majesty of the Seas and it's staff were great, but Regency sucked, IMHO. First off, the communication gaffs were horrible. We had 133 people on a 2700 passenger ship, or 5% of the total passengers. Sure, we're not the biggest group ever, but every customer is important. The problems: 1. Couldn't reach my agent, Linda, for final info, large package loading & contact on board for our room the Friday before we sailed. 2. That would have been no biggie except that on Monday, the day we sailed, she was unreachable after the morning when I had some issues with the situations on board. 3. The scheduled bus pick up time was booked 1 hour later than she told me she'd book it for us, causing 50 some-odd people to wait an extra 30 minutes in the sun for the first bus and another 30 people to wait 90 minutes in the sun for the second bus. 4. We had used some GAP points to give our passengers a bottle of Champagne in their stateroom, which was there, but with her & Regency taking credit for it. 5. Even though she stated there was a chance I wouldn't get an upgrade as a large group leader (and was assured not to book a higher grade), my wife and two children were shoehorned into a standard room when the cruise line sold the super high cost huge rooms that had been available for cents on the dollar to help fill the boat. If I had known they'd do that, I would have paid for one of them, she should have known that they do this. 6. After speaking with experienced cruisers, they stated that she should have booked herself on this cruise with a group our size, to make sure everything went perfectly. 7. She was paying for one of the buses, yet I got charged for both, and only a review of my CC statement caught that, after which the charge for the other bus was removed from me and put on them. I thought we were really getting top of the line help and assistance, but, in review of my notes of situations and some communication gaps, I think I was wrong about my first review. I guess I was just happily anxious and new to being the leader of a big group sailing. What really cheesed me was that on Monday when we sailed, I called her at noon from the boat and was told she'd left the office for the day (on a Monday) and called her cell phone. Yet, I received no calls back, nor did I get one today to see how everything went as a wrap. She was pushing to get another trip booked for later in the year. We'll have another big cruise (I'll let all my yelp friends know too, could be a fun event!!), but it won't be through Regency. Saddest thing is that Linda is one of the owners and her son & daughter play in my league and we should have received even more superior care. I know I'm not their only customer and I'm no more important than any of the others, but this just doesn't sit well with me. Oh well, live and learn and move on." Now fast forward to us awaiting our check from Regency for some money due back from RCCL that was being processed by Regency. I had been made aware that the check had been cut on January 26th but still hadn't received anything by late February. I then called them, specifically Linda, to find out what was going on. I was told Linda was on vacation until March 23rd and would have to wait until she got back, and then there was some seemingly subtle hint of her not liking the review I'd left on Yelp, which might have led to the delay. This was the gist of what was quickly stated by the person on the phone and then not followed up with by them, as I had to leave a message for the co-owner, Cindy. I spoke to Cindy, who's the co-owner of the agency with Linda, a little later, both via phone & email. She was unaware of the situation and none too pleased with what I had to tell her. She wasn't upset with me, but with how we were handled. I wasn't sure what direction this was going to go, so I removed all my reviews of them, as I wanted to make sure I received the money due us. Not that everything's clear, I've decided to post my whole ordeal. I have to give big props to Cindy, as she handled the situation professionally and quickly, while being apologetic about it. The reason they're getting two stars is her follow up. Having not dealt with the remainder of the agency, I can't speak for how good of a job they'd do, but I stand by my results from the dealings with Linda at cruise time, which were very disappointing. Like I said in my original deleted review, move on and up and go from there.

Jannette was an amazing agent! she made this last min trip for us happen, all planned including…read moreitineraries. She was always available to help, to answer any question, ease any doubt. If there was any hiccup or issue, at any time of the day, she was there To help solve the issue! 10 stars not 5 of it were available.

Ms. Colon was extremely knowledgeable in helping our family choose the right cruise. She was very…read morepatient with our family and all the request we made. Even after making several changes she was always friendly and kind, showing patience. She gave us the best advice on what excursions to book, which restaurants to choose and which room to stay at. Thanks to her we had one of the best vacations our family has ever had. Every suggestion she made fit our type of preference. The cruise ship was perfect in every way. We loved the ports, the food, and all the activities on board. We will definitely be using Ms. Colon for all our future vacation planning. I already passed on her information to my family and friends. We really appreciate her exceptional service and knowledge in what she does.

Francine is amazing!! They manage all of the travel for my companies and I've thoroughly enjoyed…read moreworking with the team at Areas. They are quick to respond, great with finding savings and cost effective solutions - all while accommodating to my schedule and needs. Thank you, Francine! HIGHLY recommended travel agency!!

I booked the South Beach Tour on 5/27 early afternoon…read more The lady who took my order in April seemed like she had a lot of problems at that time. The prices on the web are FALSE. (Until they update the website) It is more expensive when you book and don't ask about online coupons because it is outdated and you are really paying more than what is indicated. But then she was very personable and confirmed everything to my confidence. She answered all my questions patiently and thoroughly. For an extra price she hooked me up with a ride there from my hotel and back. No it is not limo. I must say the pilots are very.... accommodating. And good looking. Ladies be careful if you are single they might try to steal a kiss. Their European accent will steal your heart. Extra star! It was HOT that afternoon. The planes are not air conditioned I think there is a valve where it blew air but that was it. Throughout the entire tour we were dripping drops in buckets of sweat. We didn't talk much being we had to communicate through the headphones and the mic picked up every other sound other than our voices and if the windows were down then there was a lot of air interference. For the price it is not a luxury tour, but it did allow me to see parts of Miami in a whole different perspective. Oh it was beautiful, and I know that if I did not get so sick in the middle of the tour, they would have no problem with flying over where ever I wanted. I would have given 5 stars but I felt oh so icky and sweaty and the planes are older so it had that older material smell and I am a girl trying to be cute in Miami on the holiday so you see the reason for the lower star rating. This is a flight school also fyi. The pilots all have a wonderful cheesy sense of humor and we would be all day talking if we had nothing else planned. TIPS: If you want to fly with someone, the flight will be easier if you are light. If you are heavy you may just want to fly with someone light or by yourself. No luxury stuff here. Just down and dirty flying yes you will see everything you want to see for the time you are up there, but if it is hot hold your questions so we can leave the window down and feel the air blow the sweat off. Overall my experience is not bad. I think I was used to a luxury air conditioned leather seat flight before so it kind of had a bad influence on this review. I don't mind recommending this place just make sure you understand the flight does not have anemities. If you are a pretty girl, maybe the guys will make up for it, but if you are a guy, just expect a nice view ask them to fly over the nude beach one time!

Just went on a tour of Miami and it was awesome!! I was a little apprehensive of the propeller…read moreplane at first, but got over it when I saw how calm our pilot, Arnaud, was during the turbulence. I highly recommend this as an unusual date. Also, I forgot to bring cash to tip our pilot. I don't know what the protocol is for that, but I'm pretty sure it's the norm. I feel terrible! Hopefully this review will make up for it a little...

2nd time traveling with Tuxedo. Drivers were prompt and Already in contact through text to let me…read moreknow they were ready to pick my family up, before I even got off the plane. Drivers were friendly and easy going. Made getting between destinations simply a breeze. Did I mention you get to feel like a rock star getting into the high end shiny black vehicles like the Mercedes sprinter van or Lincoln Navigator while everyone else is waiting for the over crowded shuttle bus...