Called at 9:05am to see how busy they were and told it would be about 30 min…read more Pretty accurate with timing, was in and out fairly quick. Had gone in for a referral for orthotics and a prescription for a rash. This was the second time I was at the clinic and saw Dr. Gillian Fisher both times. She seems very thorough, knowledgable and approachable, which is not always the case when you go to a walk in! The clinic is clean and the front desk staff were friendly and professional.

I don't think this should be called a "Walk In Clinic". I have gone in twice this week and both…read moretimes was turned away. "Today, the doctor is only seeing his clients." Calling your place a "Walk In Clinic" gives people false hope if they're going to be turned away, which leaves them frustrated and disappointed.

This time I had an urgent ultrasound sound test. It was the fastest procedure since I moved to…read moreCanada. I saw my family doctor at noon (2F) and she booked my ultrasound test at 2pm (1F) in the same building. In the 2 hours, I got call from lab staff about full bladder preparation and other call was appointment confirmation from the specialist (3F). These people collaborate so well and very efficient service. Lab room is very clean and new.

This review is for the pharmacy only. It's located on the ground floor, street-side on Hornby. I…read morewas looking for moisturizing eye drops (non preservative) in preparation for an upcoming cataract surgery. The pharmacist was friendly, insightful, and helpful in making my choice.

This clinic used to be good when it had better doctors. Since it got bought by foreigners, it has…read moregone way down hill. I cannot get the prescriptions I need - the clinic says - they don't have a record. Or - we can't find the record and you need to come back in for a reassessment was the latest problem. A reassessment for something that is cosmetic? Dr. Jordan Sugie and his dermatologist will scam the government by submitting something that was unnecessary given I had the prescription many times in the past. Every time I have an appointment with this clinic they are rude. Sugie rude and so is the dermatologist who are colluding together against the government and us the taxpayers ultimately. So what they are doing is charging the government of Canada extra unnecessary charges and scamming tax payers. Furthermore, I mentioned this in the clinic and left, and asked for my entire medical history I got a letter of Dismissal. I fired them the day before. Good riddance.

I called in hoping I can be seen to get a referral to a specialist, unfortunately it never…read morehappened. The guy that answered the phone was very rude and sounded so annoyed from the get go. I explained to him that i am in a lot of pain and needed a referral for a specialist. He said the doctor will call you tomorrow. So I cleared my schedule and waited. 30 minutes pass from the time the doctor was suppose to call and nothing. I called the office and no one was picking up, or it would go straight to voicemail. After some back and forth, the doctor finally called and she told me that I can't give referral until I see you in person. That's understandable, but the guy I called initially didn't mention this at all. So I wasted my entire day because the idiot from the office doesn't respect my time or the condition I was in, either that or he isn't as informed as he should be... Had he told me from the beginning that you'll probably need to be seen for a referral and that won't happen until September-ish I would've been more understanding and went to an ER instead, but that didn't happen instead I was needlessly in pain for 2 extra days. Avoid this place. Go to Mount Saint Joseph ER, they were wonderful.

Being a patient at Simply Wellness Kingsway location since 2017 has been an amazing experience all…read morearound. My family Dr. ( Dr. Kamath ) at the clinic is amazing, although I am sad to know he is retiring and moving away in 9 days. The medical office assistants are kind and helpful, and the clinic manager has been amazing. All of this has been a very welcome change, especially since my last experience of 10 years + with a different very negligent Dr. and abusive receptionist. Hats off to Dr. Kamath, Monica and the entire team at Simply Wellness Medical, Kingsway location.

Hands down the best doctors office I have ever been to in metro Vancouver. The waits are…read morereasonable, the doctors actually seem to care, and the office itself is clean and modern. They also offer a number of tele medicine options since the pandemic started which has been incredibly convenient.

During a phone consultation with Dr Porter where I shared concerns of cervical cancer, dr Porter…read moreinvited me to her practice for a check up. Given I'm not a regular patient, that was kind. When I arrived, she was standing at the front desk and told the secretary to tell me I'm too late and she can't take me. While standing in front of me, not making eye contact with me. which was weird. so I rebooked, when I rebooked, I arrived on time, but it took 3 mins for me to speak to the receptionist, who told me that Dr Porter had left a note on my file that I had to rebook due to being 3 min late. I find that very unprofessional. I asked to speak with her for a moment, and the receptionist went to the back to ask her to come out, but then he said she refused and wouldn't speak to me. she was hiding in the back. never going back there.

I am a patient of Dr Porter, and followed her from her other site. She is a caring, competent…read moredoctor but is increasingly difficult to access as a doctor, appears very busy, and not able to listen to or really see patients. Several appointments for my son and I have been cancelled and rebooked. Now, when having an actual medical concern, the emergency dept. or 811 appear to be my only option (as 10 day wait for online calls for infections etc. won't work when trying to avoid hospitalization or early death). Even an annual physical has become just blood pressure and a sheet for lab work 1-2 months out, which is workable as long as I don't have any real serious health issues. I am increasingly worried that the entire healthcare system is collapsing . . . possibly this clinic is simply in the same mess as the rest of the system. Shouldn't there be a focus on actual "health care", and an effort to avoid hospitalization?

This business is the most expensive and most ineffective Botox I have ever received. I do not…read morerecommend using Dawson medical clinic in Burnaby

It didn't even feel like they listened to a thing I said. Told me what was wrong with me (dry…read moreskin, when it was actually scabbies, as confirmed by roommates) and sent me on my way. I tried to stress it was not dry skin and was doing nothing he suggested I was doing to cause it... Nope, don't know what I am talking about, it's dry skin, stop having hot showers, have a nice day.

I used to come here any urgent matter after work. However they stopped to accept walk in patient…read more Online booked patient only. Don't waste your time here.

I think this clinic is underrated. I never had a bad experience with them, in fact, I have had a…read moremuch better experience with them now during covid compared to some other fancy looking clinic. 1. They have set up their online system way before Covid, so they adapt much better to this time. As a woman having to go to the doctor for birth control refill, they make the experience much easier. Go to their website, fill in the medication and location of pharmacy, wait for a doctor call within a day and that's it! Other places that I tried, the doctor mistake the location and failed to explain a bunch of related information that you could provide ahead of time. 2. They have a lot of doctors and I've only been with one or two. Decent experience. If you don't like one, change to another. 3. Front desk receptionists were not super friendly, but you can book online and deal w the emotionless computer. 4. For the price range and service, I dont think I can find a better place. I now move to Burnaby but still use their services for the convenience and ease of mind.

UBC Emerge (Urgent Care) was amazing. On arrival, I was immediately greeted by a volunteer medical…read moredoctor student and offered a mask and kindly directed to a seat for registration. Moving into Registration was equally amazing, I was efficiently registered and then moved over to the Nurse who was excellent at obtaining the information and details in a kind, caring and very observant way as I was in a great deal of pain. I received top level care at every part of my experience and felt very comforted and in the right place to know my fractured ribs were getting the best care, attention and services possible. So grateful to UBC Hospital and Staff on duty September 28/25.

It is obvious that the UBC Urgent Care Centre has had a complete overhaul because the experiences…read moreof previous patients in past years is not at all what I experienced on June 14, 2023. I was attended to very quickly and observed the same of other patients. While I was in the central examining area, I could hear and see some of the interactions between patients and staff. All the doctors and nurses were very caring and friendly. Dr. Cheung was outstanding! The diagnosis I received and subsequent transfer to VGH were exactly what was required thanks to the team at the UBC Urgent Care Centre.

Great doctors, nice and clean and good service. They don't over book so you aren't always waiting…read moreuntil 30 min past your apt time to see doc. They also do walkins when they have time.