Being a patient at Simply Wellness Kingsway location since 2017 has been an amazing experience all around. My family Dr. ( Dr. Kamath ) at the clinic is amazing, although I am sad to know he is retiring and moving away in 9 days. The medical office assistants are kind and helpful, and the clinic manager has been amazing. All of this has been a very welcome change, especially since my last experience of 10 years + with a different very negligent Dr. and abusive receptionist. Hats off to Dr. Kamath, Monica and the entire team at Simply Wellness Medical, Kingsway location. read more

Hands down the best doctors office I have ever been to in metro Vancouver. The waits are reasonable, the doctors actually seem to care, and the office itself is clean and modern. They also offer a number of tele medicine options since the pandemic started which has been incredibly convenient. read more

I finally found this place while in the midst of a health crisis, and it's impressed me a great deal so far. I called and was surprised how polite and helpful the receptionist was ~ and she cheerfully booked me a set appointment to see a doctor in 2 days time. The clinic itself is in a brand new space, very modern and one of the most pleasant clinics I've ever been to in Vancouver. And, I've been in many, like most people in Vancouver who do not have a regular doctor and have to use walk-in clinics. My appointment started surprisingly on time, rare for any doctor these days. Dr. Mona Khurana was very kind, listened astutely, performed my examination quickly, but thoroughly. She immediately sent requisitions for further tests so I am getting fast progress to my medical issue. I am hoping to keep her as a family physician, but I will have to call tomorrow and get more information about signing up with them permanently. It's awesome you can actually book a set time and appointment, avoiding horrible long waits due to the 'first come, first served' policy in other clinics. It's conveniently located along Kingsway near Victoria Drive on the bus route, and there is ample unrestricted parking on the side streets nearby. There was one small error with my paperwork, but calling back they quickly rectified it and I was able to book my further tests within the hour. Very kind, pleasant staff, pristine and clean decor, caring doctors ~ this is hands down the best walk-in clinic in East Vancouver. read more

We transferred here because my GP is retiring. During her transition she welcomed a new Dr to take overflow patients. The new Dr is from the Simply Wellness clinic. My family and I decided to follow the new Dr to her practice here. First impressions: comfortable, friendly, warm, inviting. The receptionists are really nice. This is a walk-in clinic but we had made appointments. Because we were new to them we had to fill out forms first but saw the doctor soon after. The doctor we saw was a different one. She was on the ball and took great care of us. Very professional and down to Earth. Parking is free, but keep an eye on the time. No parking on Kingsway st between 3pm - 6pm on weekdays. read more

The best walk in clinic that I've been to, even better than any I've encountered in the US. I went to the one on willingdon and kingsway and had a MISERABLE experience. This place is AWESOME and the pharmacy is right next door. The doctor was warm and thorough. The pharmacist was really helpful and quick. HIGHLY recommend. Went in a second time to discuss my hair loss and was completely blown off. I won't be returning, good for short walk-in acute illness visits terrible for actual health needs and deficiencies. read more

Booking is super easy and have had positive experiences with most of the doctors I've seen here.

Nice location attached to a pharmacy, clean and quiet atmosphere. Staff are always friendly, walk in clinic moves at a fair speed.

Normally I don't have any big issues when making and going in for an appointment with them. However, my most recent experience with them was unfortunately negative. I booked an appointment with their online booking that is available on their website and I picked the doctor that was available soonest for a phone appointment. (as they do not take on person unless requested by the doctor) I waited an hr and I received no call so I had called the clinic itself and they had told me the doctor I had picked was no longer working there. They were able to find my appointment in their system, but they had not bothered to call or let me know that the doctor wasn't available/my appointment would not be possible? The receptionist had made it seem like it was my fault that I booked the doctor who's not there anymore, but I had done it on their website which said the doctor was available and had let me book it. Then, once I rescheduled to have a phone call with another doctor, the doctor himself had told me he was free the following day and we had scheduled an appointment for me to come in. Only to find out, the clinic had called me an hr after they had closed (I tried calling back right after they called and left a voicemail, but due to it being after the clinic hrs I was sent straight the automated message saying they were closed and to call back tmr) and them telling me that the doctor is not in and that I will have to rebook. Communication with each other and their patients was poor. read more

Great experience at Simply Wellness. Receptionist was friendly and welcoming, location was really clean and seemed brand new. Doctor was great as well and easy to deal with. In addition, the pharmacy staff next door were pleasant and knowledgable, and filled a prescription quickly. Considering how long wait times can be at walk-ins in Vancouver, I was pleasantly surprised to find this one was not busy at all. However that might just be due to it being quite new, or due to the fact that it doesn't really stand out on Kingsway and might be easy to miss if you're driving past. read more

Great to be able to book appointment in advance at walk in clinic. Doctor on time and didn't rush me. Great that pharmacy is attached too read more

For once a doctor is available when you need it. They have excellent hours. The receptionist was very friendly. The waiting area had comfortable seating and very bright. The pharmacy is next door and a dental clinic is close by. Arriving at 9am, I was a walk-in patient. I gave them my care card, filled out a few forms and waiting no more than two minutes. The exam room is very well lit and warming. They use a computerized patient filing system. The doctor prints out everything right in the room. So convenient. I was in and out within 10 minutes of seeing a doctor. I would definitely recommend them to anyone looking for a walk-in clinic or a family physician. Nice to have them in the neighbourhood. read more

My family doctor's here now, and I had a very good visit yesterday, though I saw a UBC resident MD, not Dr. Hewitt, herself. It's not easy for a busy medical practice to run on time, but they manage it. It's so convenient to book an appointment, online, or without an appointment, you can drop in, checking how long the wait is, on their website. read more

Have been a patient for 2 yrs now. Receptionists are efficient, wait times aee respectable, Dr Kamath is down to earth and practical . All good read more

I had been searching for a doctor in Vancouver after moving here and was having little luck, I went here on a whim and will never go to another doctors office again. The receptionists were welcoming, kind and very competent. I only waited to see a doctor for 10 mins. I was truly blown away by the doctor I saw! I normally feel at walk in clinics they are trying to rush me in and out and don't listen to what I'm saying. Dr. Ross was so so amazing! She took all my health concerns and questions seriously. I am so happy to have walked through the doors of simply wellness. read more

Awful service from the receptionist, who claimed to be the manager. She was condescending, rude and her facts were not straight. She was unwilling to help us, and because of that we were denied service. read more

It was morning end of week, walked in, end up only booking a phone "appointment" next week. After the phone pass I was finally given an normal walk in appointment given the seriousness of the case and some lab tests. I didn't get to choose neither time nor date. Then comes the day, things didn't go as one hope, running minutes late, called in before to advise while I'm on route (very close), I got sent back to the "queue" to wait more for an other week. So I guess I can only see a generalist if I'm "lucky" 14 days, that is a half month after first walked in. read more

Very nice place and lovely people,walk in appoints can be hard to come by and no MD on Mondays. It can be difficult to get information via phone regarding appointment availability which can be tough when you are driving around a sick child you just picked up from school :( read more

I have had consistently frustrating experiences booking appointments, the website is not user friendly and has wasted so much of my time. The referral services that were supposed to be provided are inefficient and time consuming, cause no-one calls you back. Not a clinic that you can rely on for your health services. read more

It's a pretty good place. From the examination I got, I thought there was more thought to it and the doctor really thoughtfully examanined my knee with a I think it was a Valumus test. The care was pretty good and the wait wasn't long which is why it gets 5 stars. read more

A great clinic, with friendly,respectful and professional staff and doctors. The doctors take time to ask and hear concerns, and not in a rush. I Highly recommend this clinic. read more

Went here couple days ago because my own doctor didn't have an opening until end of the month. Walked in just after 9:00 am and finished, including filling prescription next door, by about 9:45 am. Everyone and facility were nice and professional just like all pros mentioned in previous reviews. Used 2 other walk-in clinics in the last 10 years, this one was far superior. Will absolutely recommend! read more

I took my little one here on a weekday, zero wait, super pleasant receptionist, Dr Kamath was very thorough, in and out including prescription next door in one hour. Oh wow. Is this kind of service even possible? I'm impressed beyond belief. read more

Horrible service with incredibly mentally slow doctors. They're very inconsiderate -- they refused to prescribe me what I usually take and said I would have to bring in my pill bottle. They would rather turn someone away when they have waited 2 hrs if that means that they will resort to dangerous ways to cope especially during a pregnancy. The brown female doctor was lazy and clenched her jaw when I told her I was undecided when it came to keeping MY baby since it is MY choice. Does she not understand that it is MY baby and not OUR baby? They are incompetent and disgusting people. I will never go here again nor will I give their people the time of the day ever in my entire life. I would not recommend this nightmare clinic. read more

Went there today to see a doctor for a diagnoses for possible strep throat. The place was completely empty, not a single patient waiting. Despite this fact, I was turned away and told that I couldn't see a doctor without a reservation. I don't think this place knows how a "Walk in" clinic works. read more

Very disappointing experience, I was sent here one year ago. I was told they were newish and accepting new patients. As with other people on this website I was given a completely different vibe They don't want on-going patients, only walk-ins.The doctor I saw was DR.SAM GHARBI He was all about "Let's get you feeling better !" I was given two prescriptions and most importantly. We're going to get you in to the hospital ASAP for a biopsy. After calling and checking with the receptionist multiple times, I was finally informed DR.GHARBI only works two days a month ??!! Surprising information for me, as I had no idea, I agreed to see another Dr. as I was feeling just AWFUL. The Dr. I saw had no notes, or any idea I had ever been there previously. He was in a very big hurry and had no time to talk me. I was then sent for blood test and a imaging I took time off work and went for these tests and then made a return appointment I SPECIFICALLY mentioned to the receptionist I was making an appointment to look at the test results. I again took a day off work to come in, a different doctor, he had no idea who I was, didn't have the test results and couldn't find them. I must say he wasn't in any way inclined to look for them. Again I asked what was happening with my biopsy appointment and I must add I'm getting sicker and sicker all the time. I was unable to make an appointment as the receptionists were too busy. So, I called I mentioned my disappointment at coming in and not seeing the doctor who had ordered the tests and that the results should have been in my file as this is the reason for my appointment. This occurred twice more, came in for appointments, and the doctor had no access to my files, had no idea who I was, and didn't have a clue about my test results. The reception is total confusion and bad attitudes. On more than one occasion I would have made an appointment for a certain time and when I arrived 10-15 minutes early, I was told my appointment was 30-45 minutes later than what I had recalled making it for. After several appointments I realized they were putting walk-in clients in ahead of confirmed clients and pointed it out to the reception desk. After eight months finally saw DR SAM GHARBI again and he spent the entire appointment discussing how the system is broken and there's nothing he can do about it. He mentioned multiple times how very little money is generated by patients in his business. I SHOULD HAVE PICKED UP THE CLUE RIGHT THEN, unfortunately by this time I really was very sick and really needed help. I had the biopsy July 17 at BGH and discussed the difficulty I had been having with test results with the manager of the clinic and she assured me she would take very good care of me and assured me the results would go to the DR. quickly. She kindly gave me her business card. Today August 13 I was finally able to see DR GHARBI and guess what ?!! No results I declined an offer to come back another time and left for a hour. When I returned rather than give me the results of my tests immediately he seemed to find it nessacary to point out that this is not really his job and his receptionists think I'm RUDE for suggesting that my test results be given the doctor I'm going to be seeing and that some organization skills would be of a great benefit to patients. Only then did he decide to share with me that I didn't have cancer. I asked then about the medication I had been on for a year.... Do I continue taking it, stop taking it or what He said "Well if you think you need it, keep taking it, if not just take half or quit taking it if you feel like it " This conversation took place with his door wide open and other patients in the hallway and other rooms. So much for patient confidentiality I sincerely hope and pray that one day this horrid little man is sick, frightened and in pain and that no one helps him. That they make him feel stupid and dismiss his fears and pain. Karma has a way of leveling the playing field Dr. GHARBI NAMASTE BUDDY read more

The clinic itself was a nice environment, clean, not crowded at all. The staff were extremely pleasant and helpful. The doctor himself seemed more interested in accepting patients on a walk-in basis rather than on a continuing basis, i,e, seemed to have no interest in establishing a long-term regular/family GP relationship. I initially thought I was reading him the wrong way but then a friend who had also gone to that clinic said she also felt the same. In short, this is a great clinic to go to if you just want a walk-in, but if you'd like a long-term family GP you'd best keep hunting. read more

The reception staff they have are very nice and professional. I've been here twice in the same week and have been impressed by their staff. Dr Kamath happened to be the doctor I saw twice and he's a caring and patient man. The Pharmasave next door is handy if you don't have another pharmacy to go to with cheaper dispensing fees but the pharmacist next door is also really nice and thorough with instructions. The wait isn't long and in my opinion, it's worth it! Likely will make this my go-to place if I am in need simply because it's professional, medically sound and trustworthy and quick. read more

Pros: The doctors here are young and very nice. The office is clean and modern. Cons: I have been coming here a handful of times since they opened (about a year ago) in hopes of finding a permanent family doctor but each time I visit I get a different doctor. While it doesn't bother me to see a different doctor it goes to show the instability of doctors working at the clinic. One of the medical office assistants that work there, like a reviewer noted below, has an attitude problem. I previously scheduled an appointment a month in advance and got NO notice my appointment was cancelled. I had to call and ask why I wasn't getting an appointment reminder. The appointment cancellation was due to a change in the doctors hours... Thanks for not letting me know! Was scheduled for a weekend appointment, again, no appointment reminder and finally realized the office was closed! I guess it was another change in doctors hours without notice... Whenever I call it's usually hard to get through and their hours are always changing and confusing--not like what their website states. read more

This place was amazing. It looks brand new inside, pharmacy is next door and it's air conditioned! Went in to see if they had any more walkins available and unfortunately they didn't but I was able to book an appointment for the next day which doesn't happen a lot. So I came in the next day and having just moved to BC I had no idea about MSP, the receptionist explained what I'd have to do. She was so helpful and resourceful! The doctor was also very helpful! Got what I wanted and was outta there in half an hour. Compared to a lot of the other walkin clinics around Victoria and Commercial Dr, this one is the best. Will definitely be coming here from now on. read more

This clinic has terrible hours and terrible medical office assistants. Often close and won't accept appointments. They want you to just walk in and when you do, the front desk person will give u a bitchy attitude. (The small petite lady wearing eyeglasses) Doctors are really nice and good though. But they are opened for more than a year already, yet no permanent doctors for the clinic. I was hoping to get a family doctor here, just what they told me a year ago, but eveytime I come in, different doctor see me. Frustrating... read more

i thought the service was excellent and quick better then my regular doctor

My long-time family GP retired almost ten years ago and because it was impossible to find another family GP in Vancouver that was taking on patients I attended a walk-in clinic in downtown Vancouver for several years (where it involved getting there at 7:00 a.m. to get on the wait list to see a doctor many hours later). About three years ago I received a postcard in the mail from Simply Wellness Medical (close to my neighbourhood) and they were taking on new patients! I've been going to SWM ever since. A great GP took me on as a regular patient right away; unfortunately, she moved to another province after a year. SWM had a temp GP take over her practice until a permanent GP was hired. I'm very pleased with my new GP Dr. Kamath (caring, attentive and understands my ongoing, complicated medical situation with assorted necessary meds). I have been referred to two other specialists at SWM with little wait and have been happy with the consultations. The front desk staff at SWM have always been friendly and helpful, and it's rare when I've had to wait for more than five minutes to see my GP. I look forward to many more years of visiting SWM. read more

great experience i was looking for my new family doctor and I found it here ! they're very welcoming staff and they're also a walk in clinic with specialists all in one ! read more