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Recommended Reviews - Travel Store Turkey
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1 year ago
I made an reservation for Istanbul Blue Mosque and Hagia Sophia Tour before my trip, and didn't receive any confirmation, and clearly said the tour is not confirmed until I receive it. So, until during my trip I noticed that my credit card was charged, and I normally searched my phone and emails for any missing email from Viator a Tripadvisor company for any confirmation, but didn't find it. I did call their rep and they adimitted that this was an email glich. But they still didn't refund my money after several email exchange and explaination. So, be really careful with Viator, as they already have a bad reputation treating their customers. read more
Business owner information
Erkan T.
Business Owner
Thank you for your feedback.…
2 years ago
I found Travel Store Turkey through A FB page and they presented me with a tour that included pick up from Istanbul hotel, transfer to airport, flight to Kayseri with shuttle to hotel in Cappadocia, 2 tours were organized iver a 2 day period and then another shuttle to airport for a flight to Antalya where I was met by another wonderful driver and taken to my accomodation in Olympos. Because of flight changes I was able to stay 2 nights in this amazing area. There was an ancient village and a gorgeous Long Beach so I was grateful to have a full day there. The next day I was picked up and brought to Demre where I embarked on a blue cruise. there were only 4 of us! We had the best time, I got to scuba dive and paraglide over Oludeniz beach, an unforgettable experience. Travel Store Turkey made me a flawless expErie nice and I highly recommend them. They were always on time, provided great value and communication! read more
Business owner information
Erkan T.
Business Owner
Dear Carolyn,…
4 years ago
We booked the 4 Day Turkey Tour: Cappadocia, Pamukkale, Emphesus in December after reading all the positive reviews on Tripadvisor. Many reviews said the local operator did not connect with them or provide itinerary until a few days before, so we waited patiently. When we did not hear from Viator's local operator, Travel Store Turkey +90 532 708 7596, less than 72 hours prior to the trip, we started to contact him through WhatsApp, Viator app, texting and phone. We received no reply. When we finally got him on the phone, he informed us that the dates we had booked would not work and inquired if we could do the trip 3 days later. When we said we cannot do the trip 3 days later, he said he was driving and will call us back later. We did not hear from him that afternoon, that evening or the next morning. With less than 48 hours to the trip, we contacted Viator to inform the company that we were told our travel dates are not possible, and want to confirm we will receive a refund. We were at first told since the Viator representative also could not get a hold of the local operator, a refund request has been submitted on our behalf - "Operator are unreachable at of this moment. However, I can send an email refund request to the operator since you can't reschedule the tour." Soon after we asked about the refund. Travel Store Turkey contacted us via WhatsApp and said trip is now booked, plus much gaslighting. They told Viator that they had sent us the itinerary a week ago -- A COMPLETE LIE. As two women traveling alone in Turkey, the dishonesty made it clear the local tour operator cannot be trusted. Viator at this point started to tell us since the trip is "booked", refund is not possible. After hours of conversation with Viator representatives via WhatsApp and phone (2 hours), they finally acknowledge that Travel Store Turkey admitted he told us our confirmed travel dates would not work (66 hours before trip). They also admitted Travel Store Turkey sent an email confirming everything is booked only that evening around 8pm - after we asked for refund that morning at 10:41am. Viator does not care Travel Store Turkey LIED. Viator does not care about CUSTOMERS' SAFETY - they want two women traveling alone in turkey to go with this dishonest guide. Viator does not care about any potential scams - are the hotels, flights, trips actually booked? Why book anything after we ask for refund? Why no mention of any partial refund if the trip isn't taking place at all? We are now still about 20 hours from the original trip departure. After hours to texting, 1.5 hours on the phone with representative, we asked to speak to a supervisor last night. Waited 30 minutes and still no supervisor is available. Supposedly a supervisor will call us this morning, but we have already been told the supervisor won't be able to help us with refund either. I have lived in CT, IL, MA, MD, NC, WA. I have travelled extensively in US, Asia, Australia, and Europe. I used Viator in 2014 for a day trip in Taiwan and had a positive experience. This is the first time we booked an extended trip with Viator. Needless to say, Viator lacks basic care and decency for its customers. I will no longer use Viator for any of my future travels and I share this honest experience hoping to spare any frustration and heartache of those reading. read more
Business owner information
Erkan T.
Business Owner
Response from the Business Owner:…
10 years ago
We went to istanbul last summer after being there for 4 days we decided to explore other parts of turkey. Fortunately we found travel store turkey while roaming around near blue mosque area. we went to 4 days cappadocia - ephesus - pamukkale tour. Erkan turka was very professional and helpful. He added fun activities like ballon and quad bikes. Thanks to him our tour was a memorable experience. Highly recomended erkan turka and travel store turkey read more
Business owner information
Erkan T.
Business Owner
Dear Anurag…
More info about Travel Store Turkey
Sultanahmet mahallesi
Alemdar Cad no:5B Fatih
34100 Sultanahmet
Turkey
Demirkapı Mh., Bağcılar, Esenler
Directions
(0532) 7087596
Call Now
Visit Website
http://www.travelstoreturkey.com
Hours
What time does Travel Store Turkey open?
Travel Store Turkey is open 24 hours on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.
What time does Travel Store Turkey close?
Travel Store Turkey is open 24 hours on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.
Mon-Sun Open 24 hours
Payment methods
Does Travel Store Turkey take credit cards?
Yes, Travel Store Turkey takes credit cards.
Indoor Amenities
Does Travel Store Turkey allow dogs?
Yes, Travel Store Turkey allows dogs.
Outdoor Amenities
Does Travel Store Turkey have parking?
Yes, Travel Store Turkey has parking options. Garage Parking, Private Lot Parking, Street Parking, Valet Parking
Other Amenities
Is Travel Store Turkey wheelchair accessible?
Yes, Travel Store Turkey is wheelchair accessible.
Does Travel Store Turkey have free WiFi?
Yes, Travel Store Turkey has free WiFi.
From the Business
Specialties
At Travel Store Turkey, we specialize in providing custom, private tours across Turkey, ensuring each traveler experiences the best of this beautiful country at their own pace. With over 15 years of experience in the tourism industry, our expert team creates personalized itineraries that cover iconic locations such as Cappadocia, Ephesus, Pamukkale, and Antalya, as well as hidden gems that many miss. Our knowledgeable and multilingual guides, fluent in Italian, English, and Spanish, offer in-depth insights into Turkey's rich culture, history, and natural wonders. We focus on delivering a seamless, stress-free travel experience, from hand-picked accommodations to smooth transfers and well-organized excursions. Whether you’re looking for a luxurious getaway, an adventurous trip, or a cultural exploration, Travel Store Turkey guarantees an unforgettable journey tailored just for you. Book with us for an extraordinary and hassle-free experience in Turkey – your adventure awaits!
History
Established in 2014.
Erkan Turka & Dilek Acıkalın Turka (They are Couple) opened his Travel Agency in 2014. Through the years, due to the internet, word of mouth and excellent reviews, the business has grown. He now offers clients a wide range of tours around Turkey. From his past experiences, he's learned exactly what people are looking for and he provides well thought out itineraries. Clients need not do anything but sit back, relax and enjoy the all inclusive tours of Turkey.
Meet the Business Owner: Erkan T.
Erkan Türka and Dilek Açıkalın Türka – Founders' Biography Travel Store Turkey was founded in 2014 by Erkan Türka and his wife Dilek Açıkalın Türka. Erkan, who began his career as an office assistant, worked his way up to become a manager at a leading agency, gaining over 15 years of experience before launching his own company. His deep knowledge of operations and customer service laid the foundation for Travel Store Turkey’s success. Dilek Açıkalın Türka is a certified professional tour guide fluent in English and Spanish. Her expertise in history and languages has been key in offering personalized, multilingual services. Together, they’ve built a respected travel brand known for private, tailor-made tours and a strong focus on customer satisfaction. Their passion and dedication continue to shape unforgettable travel experiences across Turkey.
Why does Yelp recommend reviews?
11 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
1 year ago
We just returned 5/22/25 from this most amazing tour of Turkey. Erkan and his company (The Travel Store Turkey) took care of everything from the time we deplaned in IST. 4 hotels, 3 flights, all ticket entries, transportation and just extra things the guides suggested. Erkan is very communicative and drivers & guides were on time and attentive. So many experiences were checked off on this trip. Made our own pottery, hot air balloon ride, Ephesus ruins, pools of pammakuli, Bosporus straight,Grand Bazzar , The big sites in IST and Coppodoki. This group of folks are first class and you will enjoy the trip of a lifetime Thank you to Erkan and his group of guides and drivers. read more
9 months ago
Excellent Service - Always Available and Honest! Travel Store Turkey is very professional and truly never sleeps! I wrote to them at 4am and Mr. Erkan replied immediately. Every time I messaged or called, he responded on time and with great care. He is an honest and very attentive person. This is the second time I'm writing a review here Mr. Erkan told me my previous one was deleted by the editor, like many others written for Travel Store Turkey. I hope this one stays, because they really deserve recognition for their excellent service! read more
1 year ago
Erkan set up a great itinerary for us through Cappadocia. He was flexible with arrangements and gave us a variety of options to customize our trip. During the trip when we decided we wanted an extra room he upgraded our reservation at no extra cost. He was always responsive when we had questions and was helpful and friendly. The sites themselves are absolutely astonishing and will impress anyone. Erkan will help you plan and execute a wonderful trip. Be sure to confirm times and closures as you go so you don't get surprised. read more
8 months ago
I would like to give them a 10 rating. This is my third trip with them. They encourage us every time to travel with them. They are a great travel agency company. They showed us different places to visit in Turkey. They are very professional and knowledgeable. They take care of all the details of the travelers. Whatever questions we asked them, they answered us properly and helped us. We will definitely book them again when we come to Turkey in the future and I would Recommend them to everyone. Thank you travel store turkey read more
1 year ago
I had an amazing experience with Travel Store Turkey! Their team is extremely professional and friendly, making the whole process smooth and stress-free. They helped organize our Cappadocia hot air balloon flight and local tours, and everything went perfectly on time. The communication was excellent, and they were always available to answer our questions. If you're planning a trip to Turkey and want reliable service with great local knowledge, I highly recommend them. Thanks to the team for making our trip unforgettable! read more
1 year ago
Wonderful Experience! Our tour with Travel Store Turkey exceeded all expectations. Everything was perfectly organized--on-time transfers, knowledgeable and friendly guides, and a well-planned itinerary. We explored incredible places like Cappadocia, Pamukkale, and Ephesus comfortably and safely. The hotels were centrally located and very comfortable. We felt supported every step of the way. Highly recommend Travel Store Turkey to anyone planning to visit Turkey. Thank you for an unforgettable journey! read more
11 months ago
I used this agent for for a 10 day tour the best of Türkiye everything was well organized, guides and drivers were always on time and very professional. I had a great time I also met the owner and he was always available for any questions I had. Great company I would definitely use them again. read more
1 year ago
I am very pleased to recommend this company for their professionalism, prompt service, reliability, and the ease of their procedures. Our holidays in Turkey in 2024 and 2025 were absolutely wonderful. Many thanks to Mr. Erkan for his outstanding assistance, support, and kindness! read more
2 years ago
We had a 4-day tour with very good hotels and very good guides. Although there was a different guide every day, they were very knowledgeable and respectful people. Thank you very much for everything. read more
5 years ago
it is great company and nice peoples. best place to make Turkey tour packages according to your time and butget. Thank you for everyone.
7 years ago
This place is great. They have the best tours




















