I had a very disappointing experience with this company. I was charged for services that were never clearly delivered, and the value provided did not match what was promised. Communication was unclear from the start, and I felt misled about what I would actually receive. Despite making payment, there was little to no tangible service provided, and my attempts to get clarification or resolution were frustrating and unproductive. Transparency is extremely important when dealing with travel-related services, and unfortunately, that was lacking here. I would strongly recommend that anyone considering this company ask very detailed questions upfront and get everything in writing before making any payment. Based on my experience, I would not use this service again. read more

I was suppose to receive a "free" 7 day cruise to Alaska including airfare and because they lied about the location of the "free" rooms (under the water where we would hear the water sloshing on the boat) they offered an upgrade for $1742.97 we paid (in addition to the required $738 for taxes and fees, they said) and not being cruise savvy we had not idea that there are no cabins below the water and that during the time we went that's about what it costs for the type of room we would get. Of course we didn't know any of this until we were on the ship. I called Travel Transparency to try to see if I had any recourse and spoke with Marcy who was very rude and said "...well there's nothing I can do since you've already taking the trip, you should have called me sooner...". There's more...I may have to post again with more details when I have them in front of me. read more

This place is a complete scam. Run away from this place! We got hooked into coming here to get two round trip tickets. It's all a complete scam. They showed us a video display, where the numbers did not add up. It was a "DEMO" website that was completely fake. It was $50 to activate the vouchers. And then for the round trip tickets you had to pay an extra $395!!! WHAT?!! We tried to use our dining vouchers and they made us pay to activate also. Also then we got to the restaurant And they wouldn't take our vouchers at all! This is far from TRANSPARENCY!! Stay Away. It's all a scam. Shame on these owners and the deceiving employees of this establishment. read more

I spent $3000 and received absolutely nothing in return. Each of their hotel options were more expensive than the website itself and the free room choices were in terrible hotels. Such a waste of money. I feel completely duped. Save your money. read more

They called claiming to be southwest...The first time I book with southwest and this is what I get? I'll probably not be booking with them again as they give your number out to different companies claiming to be them. Called the number back and it was disconnected def a scam. Margo thinks she's slick. I said I'll be over to see and they said that they aren't taking any walk-ins due to the pandemic that was interesting as well as many other companies are accepting walk ins without a mask. read more

There is no such thing as a free lunch. I went yesterday (1/13/2021). I got a call to attend the presentation on Tuesday (1/12). I was told I would receive 2 RT airline tickets to anywhere in the contiguous US (not Alaska, Hawaii, or Puerto Rico). Then I was told that if I attended Wed or Thur, they would also throw in 2 free nights in a 5 star hotel. I had one year to use both. They said that if I didn't want the airline tix, I could choose airpods, an android tablet, or a smart watch. When I said my wife could come, they said she would get a $100 restaurant discount card for attending. I have attended a bunch of these pitches in the past and there are always gimmicks and limitations, but this one was the first where I got absolutely nothing of value. None of the prizes above is as described and each of them requires you to pay something MORE to use. First, the airline and hotel are not separate. They are a package deal and good only on weekdays. If you stay longer than 2 nights, you must pay the regular rate for the hotel you are at. No, you can't check out and get a different hotel. You will be charged the regular rate at the hotel (even if you check out and use a different hotel or a friend's house) until your return flight. There is a $50 booking fee, plus air and hotel taxes. If you choose one of the devices, you don't leave the presentation with it. Instead, you get a coupon to take online and select your gift, for which you are charged a "small" shipping and handling fee. The "airpods" shown on the coupon were the same ones we bought our daughter for $10 recently. I assume the shipping and handling fee will cover that. The restaurant card requires you to sign up for a restaurant club with a $25 monthly fee in order to use. Like I said, no free lunch! Now I feel I was scammed in order to attend. Luckily, I live within 10 miles of the place so no big loss. If you are attending for the prizes, I wouldn't recommend it. The product wasn't right for us, but it may be for you. If you sign up, you can get a couple cheap trips (cruise and Mexico resort) as a bonus. Maybe that works for you and you can attend and find out. But don't expect anything of value for attending. read more

Still a SCAM. The cruise could not be booked because it was sold out. It was sold out because they do not confirm the booking until one week before the cruise is scheduled to sail. They also use the cheapest airline for Alaska cruise. Fly you in the day before the cruise and do NOT cover the hotel. How is this NOT a SCAM. They flyer I got in the mail did NOT list the fees. read more

met these guys at a hotel in Dallas! Wasn't to sure on the membership! but they did a great job of explaining the program! they showed us the good and the not so good savings! just booked our first trip to playa del carmen and the savings were incredible! i just saved over 3K on my first vacation! Will be using them for all my travel! cannot recommend them enough read more

Thank you travel transparency for the great deals on my recent trip to Costa Rica! Would be 5 stars but had some issues with a connecting flight back, Marcy was very helpful though!!! Highly recommend, great customer service! read more

This is club fantastic. I saved so much on our Caribbean cruise and we are planning to use it on our next trip to the Bahamas

This company is constantly trying to get me to sign up, calling from all kinds of numbers. I paid for a life membership and I have been unable to travel. Medical problems. I have numbers they gave me to membership services written all over the the renewal notice I was sent. I called on Friday morning to deactivate my account. Did not use ever, including the so called free gifts I received. Now, they claim that when I called, they renewed? They have sent me to a never ending loop of numbers that prompt me back to the first number. They can't function unless it is to book a reservation or to charge a renewal. This is a scam!!!!!!! Beware! read more

This sounds like a scam. I just received an unsolicited cold call from someone who was obviously in a call center. Their phone connection wasn't too great, it dropped a few times the "representative" was mid-sentence. Basically, there is a "new company" opening up in Granite Bay. In exchange for watching a 90 minute presentation, I'll win two, free airline tickets to anywhere (good for a year). It's mid-October and I see reviews from May 2019. I don't think this is a "new company opening in Granite Bay." This seems like the typical "you won a cruise!" scam where the "tickets are free" but you have to "pay for the taxes and fees" blah blah blah, equals like, $300. Granite Bay area code is also 916. This dude called from a 760 area. Save your time, friend. This seems like a scam to 1) get your info and 2) get your money. read more

SCAM- I got a call from this group. From the very start was pretty sure it was scam. Two guys with Indian accents. Not familiar with American terms in a social environment. I have worked in the business field for more than 20 years, have worked with overseas companies including Indian. Know who does and does not work work with America business and clients. Also checked with BBB and the a group for less than a year when they claimed more than 20 years. Read through the reviews and it's obvious it's a scam. And the phone number that called me was not a real phone number. There are systems that a person can use to get the phone number appear to be local to where they are call but not real. They used this. read more

I got a call from "James," some dude with a heavy Indian accent. The number? Originates from Gowanda, NY (most likely spoofed). The second call? Dunkirk, NY (again, likely spoofed). He started off by asking if I remembered filling out an application at a shopping center (or something of that nature). Obviously, I didn't, but I said yes anyways, thinking it was a scam. He then told me what "giveaway" this is and continued on to "confirm" some information on me with the following kinds of questions: "I think you are probably between the age of 28 and 65." "I think you are probably married or cohab." "I think you are probably making around 65K a year." Then he transferred me to his supervisor (who had less of an accent), who proceeded to reiterate what the "giveaway" was for and how the "taxes and fees" are not covered. Then proceeded to try and book me for a time slot and retrieve personal information. All-in-all, this doesn't seem to be the most trustworthy agency. It's either a scam or a MLM and I'm not interested in either. TL;DR - Probably a scam or MLM. They aren't trustworthy. read more

Scam alert!! Like another reviewer, I received a call from Kevin and later in the call spoke with his "supervisor" who had suspiciously the exact same voice and accent as Kevin. The phone number they called from showed on my phone as a local number. They gave the pitch saying I'd won some drawing. They said my spouse and I would need to come to the award center in Granite Bay to scratch off a card and collect our prize. I figured this was a scam from the start but figured the longer I stayed on the phone, the less time they had to scam someone else. So I asked who would be at the Granite Bay center and if that's where he was calling from. He laughed and said yes, yes ma'am, that's our business. I confirmed he was calling from Granite Bay, a place I'm very familiar with. When he confirmed, I asked him the name of the big church in Granite Bay. It's a huge church and if you're in Granite Bay, you'd know about it. He tried to redirect to info about his company, but I asked again if he knew the church. At that point he said he was calling from headquarters in Florida. Right. From a phone number local to me in California. By the way, although they said we'd won a drawing, they didn't know my name. Please, everyone, don't let your hopes of winning something overtake your common sense and reason. Think, ask questions and consider if what's happening adds up. read more

My wife and I went to a presentation a few weeks ago. I was a bit sceptic but my wife encouraged me (happy wife happy life). I'm now glad she did. The presentation was very informative. The staff very friendly. We tested their system by requesting accommodations for Newport Beach Ca this summer. I was amazed they were able to find us accommodations at a Marriott at over half off regular rate. I didn't feel like joining so I got more specific and requested my stay during Easter Week. Same results. Thank you Travel Transparency. Now as I get older my wife and I can travel more. read more

Scam callers. Called me on Tuesday when the office is closed about some fake vacation. I talked to Prashant from Pune, India. Sounds like Prashant had a 1980's Tom Selleck mustache because I couldn't understand him at all. Stop the scam calls, losers. read more

Not working for me as I make a reservation to Atascadero and it made it for a place in Missouri ‍ I wasn't told till a couple of days before my trip and by that time rooms where over price. my husband still being positive and still giving them a chance I have been pretty disappointed my self. So when they call me to go to more Open houses or programs with a free vacation .., I tell them to just go away and leave me alone. read more

I'd give them ----10 for truthfulness. Went and heard the presentation, nice people, but dishonest as hell. Nothing is FREE, that is fake a lie. I sat through the presentation and got my vouchers for free hotel and air fare. To redeem, you have to pay $50 and here are the terms and conditions: This certificate is void if bartered or sold to the recipient. This certificate is valid for a reservation registration validation form offering two adults 21 years of age or older with two nights of standard hotel accommodations plus two round trip airline tickets from a participating Major International Airport in The Continental United States. Bookings require at least a 30 day advance notice. You must redeem your certificate before the expiration date in order to activate your offer. Once activated you will have 24 months to register with the fulfilling travel agency and the travel must be completed within this time. Your only cost after activation is $199 per person for all hotel taxes, airline taxes, transfers, airport fees, agency fees, etc and these fees are based on a double occupancy requirement. Additional travelers will incur additional fees. These fees are paid directly to the fulfillment travel agency and are payable by credit card at the time of booking over the phone. Dates near holidays, weekends and during major conventions are not available. Additional terms and conditions may apply with each independent property. Guests that would like to book only a promotional vacation with no upgrades or enhancements will be entitled to travel to one of the nominated cities within their geographical half of the continental USA divided East and West. Any additional fees such as but not limited to: hotel/resort/condo fees, miscellaneous taxes, maid service fees and any other incidental charges are the responsibility of the travelers. This offer is not good for group travel of two or more certificate holders. This certificate cannot be combined with any other promotional vacation offer. The expiration date on this certificate pertains only to activation of this certificate and not actual travel. Departures and Check in are Sunday, Monday, Tuesday. Upgrades, extensions, adding additional travelers can be done at the time of booking and will require extra charges that will be provided at the time of reservation request. Travel must be completed within 24 months of activation. This certificate has no cash surrender value. Void if discontinued and where prohibited by law. Only one redemption per household every 24 months allowed. The terms of this offer are subject to change without notice. Do not make travel arrangements until you receive a written booking confirmation number. This certificate will be considered void if manipulated in any way or altered in any unauthorized manner. All promotional inventory is based strictly on availability. By participating in this promotional offer you release all distributors, 3rd party administrators, fulfilling travel agencies of liability of any actual or potential loss that may arise in connection with this offer. This offer has no cash value. Each traveler is responsible for all necessary travel documents for each country they visit. Any fees to redeem or activate this offer are non refundable, if applicable. Once activated this offer is tied to the original redeemer and not transferable. The travel agency reserves the right to offer alternate arrival dates and destinations. Good for USA residents only. Do not rely upon representations other than what is printed on this certificate. You must be able to speak, read, type and fully understand the English language. If you cannot speak, read and understand the English language, then your offer will be voided. CST # 2091925 They also gave me a Bluetooth speaker, cost is $24.95 to redeem; and a smartwatch, also $24.95 to redeem. So nothing is free. read more

Really good customer service! Had a wonderful trip to New Zealand. Absolutely couldn't have done it without Travel Transparency!

This place has a very welcoming staff and I did not feel pressured to buy anything in the pitch, which was a nice change from some timeshare presentations I've been to. They definitely helped make travel less stressful. So far it seems like a very good value but I'll have to keep this service a little longer before I can give a full 5 stars. read more

I will start out by saying I am a true sucker. However, the presentation was great, and if I had the ability to travel even a little bit, their lower end plan may have been a good deal for me. But after I came back with a firm "I just can't today. Maybe next year" Marcy, one of the owners who quickly became my BFF in our hour long chat, suddenly showed her true colors by telling me to never come back. That by next years time I won't be able to afford what they are offering. I truly thought that I might have some people to refer that could really use this service. But after that nasty comment, I don't feel comfortable making that recommendation. That really sucks for them. I feel like they could have gotten some more business had she not been so nasty. Maybe you can work on that a bit MARCY? read more

We went to a presentation last week And signed up; but due to a surprise knee surgery availability and relative death (I am the trustee), we decided it would work for us for a year or more. Cancelled and all went well. Both Jake and Andrew very professional. Rick F. Reno, NV read more

I would like to say my experience with Kevin and Marcy was a great experience! They truly made my husband and I feel welcome. They never pushed us into buying but rather shared their own knowledge and experience with Travel Transparency. They worked with our vision for future vacations as well as out pockets. We are truly happy with the decision we made all because of Marcy and Kevin at Travel Transparency. Thank you soooo much. The Browns read more

True scam! Please don't waste your time or energy. Very pushy sells reps that give "free" vacations only to find out you get seated at the kids table. With COVID and basically a travel ban you'd expect them to go above and beyond but the don't. Just use the online travel apps like Priceline. They really are not that much more expensive. They make this seem so great but it's not read more

Thank you Kevin and Marcy for helping me plan a fantastic trip for the whole family! Loved how easy it was to book a trip to Hawaii for a tropical vacation. Spent the week in Maui, such a beautiful spot to relax on the beach! Took a star off because the website was a little confusing at first. read more

They were very helpful in planning an upcoming trip and helped me navigate the various options and deals available. I look forward to using their services again for future vacations and business travel! read more

Called pretending to be a representative of Southwest Airlines asking for feedback on the travel industry following a 90 minute presentation. Total scam if they can't even be honest from the second I answered the phone. read more

Not happy with this company at all. Great sales people who are beyond pushy and make you feel like this is the best deal ever when in fact they just scammed me out of $4,000. Not happy with their work ethic and principles. Why can't people be honest and good? All seemed like nice people too and they know they are scamming you. So disappointed read more

BUYER BEWARE! The "$100 free dining card" is half off or Buy one get one free at pizza and sandwich shops. Lame. The "free round trip airfare anywhere in the US" is 23 destinations in the US. Lies lies. If they're lying this much at the beginning of the relationship what do you think it's going to be when you make the purchase read more

I went to Seattle, WA for my best friend's bachelorette party. The hotel stay was great, I got a good location near the best brunch spots, where I got a free mimosa with one of the gift cards that Marcy gave me. Can't wait to plan our reunion trip once I finally get over this hangover, lol read more

I recently used Travel Transparency for my spring break trip to Cabo San Lucas. I had such a good time! Everyone at Travel Transparency was so helpful and I loved the website. I definitely saved some money so I am excited to plan my next trip once my sunburn goes away haha. Thanks Daniella for all your help! read more

They were decently helpful but if you're experienced in traveling you are probably better off on your own. Although they were helpful in finding better accommodation for my price range. read more

Loved the promotional cruise that we got when we joined. I just wish I hadn't gotten so seasick. Excited for our next land based adventure!!

I used my discount on a hotel and local travel to propose to my fiancee on Daytona beach. I'm happy I was able to make the night as special as it could be and she was too. Thank you for travel transparency for affordable options and excellent customer service! read more

The free gift wasn't the best but the membership saved us over 60% on our trip to Las Vegas.

Just saved $700 on my first vacation using the membership. So far, so good. Staff is very friendly.

I've had lots of problems with this company. When I click to book...often times it says "updating ". Very difficult and time consuming to book. When I call for assistance... I get switched to several departments only to be told they can't assist me. So I asked them.... who can...? I wish I never bought this So disappointing. Teresita read more

Great company! Choose them for all your travel needs. They will answer all your questions. Absolutely wonderful vacation with my family of 5. read more

We are glad we went to the presentation with Travel Transparency regarding travel that's available for significantly lower prices. We have always enjoyed traveling but, prior to finding Travel Transparency, sometimes the costs for traveling were extremely expensive. We are looking forward to using the service to find places to travel and be able to include our friends and family for prices much lower than we were able to find online. read more