My son and I traveled to Scotland, England and France. Linda set up everything and the trip was…read morefabulous and beyond our expectations. Everything was taken care of, we had vouchers and itineraries, the flights were great, the rental car perfect and the hotels comfortable and conveniently located. I highly recommend Bon Voyage Travel in Folsom. Linda will do a great job for you!

I made the mistake of using this agent to book a transatlantic cruise that was to be the first leg…read morein a six week trip to the UK. She booked me for the cheapest accommodation on Norwegian and did not explain any options for upgrading my cruise. When I saw options on the cruise website afterwards, I tried to call and email the agent, but she was unresponsive. That's when I learned, the hard way, that once you book a cruise through an agent, it becomes a contract, and the cruise company will no longer work with you directly. Reluctantly, I made a second appointment to see the agent, because I wanted to upgrade my booking. She was not in the office when I arrived, and I was told she had just stepped out and would be back shortly. I waited 20 minutes. When she finally did return, she was carrying take-out lunch for her and her husband, and kept me waiting another 15 minutes while they ate in his office. She denied this, but I could clearly see them in the reflection of a glass window/door. I told her I didn't feel we were a good match and asked her if she would voluntarily release my booking with Norwegian, but she refused. Highly unprofessional. I have myself to blame for not doing my research ahead of time. Next time I will seek reviews or asked friends for recommendations.

Sorry for the delay, but as the saying goes, "Better late, than never."…read more I typically create my own itinerary whenever hubby and I go on a trip, but I didn't want to mess up on a place we've never been before, esp. since this was going to be our anniversary gift to ourselves. In addition, I wanted us to island hop to Santorini and Crete. So I was happy to find a local travel agency. Nick was so easy to work with. We gave him dates of when we wanted to go and our budget. And the only thing I wanted to be responsible for was the excursions. He worked with us when we wanted to downside on certain hotels and answered questions at a reasonable time. Despite having a few questionable logistics, everything worked out smoothly during our trip to Greece. At first, we weren't going to do private transportation, but having it from and to the airport really makes a difference. In the end, we never had to call Nick for anything during our trip. We were able to enjoy every bit of our trip without a problem. So, thank you for making our anniversary trip truly memorable.

I worked with Micki on a Mediterranean Cruise including the flights to and from Europe including a…read moreshort stay in a hotel and all the necessary transfers. I was very pleased with the attention to details and her expertise supported by her knowledge experience and understanding my needs. I would definitely recommend her for any travel needs or advice.

"Stumbled" across Matt Knowles/Sea Escape Travel when casually examining a trip from US to…read moreAustralia for Fall 2025. From our first email, through first conversation - with inventory of our interests and locations and timing, through multiple meetups and reviews of plans... every connection prior to departure was professional, thorough, friendly, and accommodating. Matt gave us all the facts and all the "insider" tips to make our AUS trip beyond our expectations. While traveling, Matt was supportive of us when we contacted him abroad for a question or two - always friendly, professional and supportive. The trip was top-notch, and we attribute this to Matt's careful and attentive attention to our needs and planning details. Now home again in California, we've shared our top-notch experience with Matt at Sea Escape Travel with several friends who now want to go to AUS and work with Matt. We highly recommend this Agency.

I recently contacted Matt after searching for travel agents who specialize in Hawaii trips. Though…read moreI was asking for a *very* last minute booking to Maui for a larger group trip (5+ people), he was still willing to help me. He took the time to answer any and all of my questions and he was incredibly kind and helpful. Within less than 24 hours he came back to me with great options for flights, accommodations (we're talking oceanfront rentals!) and car rental. I was so thrilled because it's often so overwhelming to find these things online, especially when traveling with a number of people. And it's so nice to see one price tag for a package deal -- just makes it all so much easier! Unfortunately, we had to put this trip on hold...However, I really wanted to take the time to review Matt for his services. He definitely knows the ins & outs of Hawaii travel. I know that when the time is right and my family and I can take the trip we will absolutely give Matt at Sea Escape a call for the booking.

We booked our trip to Peru with Sandy. She was amazing. Very professional and what a trip. Once in…read morea lifetime experience! Everything went very smoothly and she booked for us: private top notch tours, fabulous 5 star hotels, representatives that met us at the airport, etc. We rec'd packing suggestions, info re: Peru, recommendations of restaurants, and lots of information to prepare for our trip. We had our 2 kids with us (ages 8 and 14) and everything arranged was just perfect for our family. HIGHLY recommend!

Sandy is a sleazy B-level travel agent with absolutely zero professional ethics and utter disregard…read morefor keeping to her own words. Do you agree ethics matter in business? If you do, then you will stay away from dealing with her. Here is what happened: We made connection with Sandy for one of our clients (Mr.D) during December 2015 for his trip to US. We found Sandy on her Virtuoso website, and worked with her to design Mr.D's travel plans. She did take care of our client, and she made a profit of close to $1000. At the time of closing the sale, early December, she agreed and she gave in writing that she would part with our 10% commission as a finder's fee. I kept in regular touch with her, and during mid-May, I confronted her as to why it's taking so long. And, then she exploded. She went into a crazy email rant about her business ethics and how the measly 10% commission doesn't matter to her because she is doing a great volume of business. Well, I thought, may be, there is a method behind the 'Sandy craziness', and she would keep her word. But, no, not in Sandy's case, because Sandy is all about skirting, and avoiding the issue as best as she can. Till date, we have reminded her multiple times, invoiced her, and even given our legal counsel address for mailing the check. A 10% commission on her profits equals $100 - is not a huge difference in the grand scheme of things. What matters is how Sandy treats her business clients/partners. As I stated earlier, princess Sandy feels written words don't make a difference as long as she has her way. I know Virtuoso agents are top notch, because we do work with a few of them. Having worked with other Virtuoso agents, none of them come close to Sandy, in terms of delivering the most disgusting and horrible experience that you can imagine. Just another "All Talk No Action" Star, no respect for other people's time, and values commitment like a toilet paper. ====== Response to her comment on 7/15: -------------------------------------------- As if --- Sandy would do the right thing! I saw her response, and .... YAWN!!!! She claims the address provided to her is incorrect, and bounced. Well, that's our legal counsel and as far as I can tell they are still there. Well, let's give her the benefit of doubt. May be she is right, and may be, I gave her the incorrect address, because I don't want to get paid. Right? Really? I have to be a genius to give an invalid address to collect payments owed to our business. After been in touch with Sandy for more than 6 months, we knew sleazy sandy will not deliver. Which is why we sent her an email invoice on May 26th with credit card instructions. What does Sandy do? Like any B-grade professional, ignore and go on to Yelp to put up a defense only misquoting again as to what happened.

Dawn is so sweet and so very helpful. We originally wanted to have our honeymoon in Italy but…read morerealized it was an unrealistic dream and she suggested the most amazing all inclusive resort to us. She made sure to have her phone available to us at all times, including the morning of our flight at 5am! She planned the best honeymoon for us, and were so happy we went with her. We will definitely be going to Dawn for all of our future vacations.

From the owner: Destinations by Dawn is dedicated to offering you the best prices and advice, while maintaining an…read moreemphasis on customer service, so don't hesitate to contact me so I can start planning your next travel adventure! As your personal Travel Agent, I'll devote time and effort to making sure you're happy with your travel options. If you need any assistance, I'm just a phone call or e-mail away, so you'll receive the immediate attention you not only need, but also deserve.

A Very good Travel Agency…read more They have been very useful for many travel needs. - Booked tickets to my exact requirements. - Added the frequent flier programs. - Perfect on the Meal requirements. - Responds to emails very fast. No issues during travel also.

Staff need to be more carefully especially when they are blocking multiple tickets and when they…read moreare finalizing they should go back on what the customer asks, instead of booking what they saw on the screen. Otherwise the staff is good, management try's to take care of the issues

Always easy to book with Zoe Especially Donna who is…read moreconsiderate and helpful throughout the process

Traveling with Zoe's is always an enjoyable experience! They treat every one as if we were their…read moreonly and best traveler!

soooo... i have not been there, but based on your the first review, it sounds like this location is…read morein trouble ! If you do a google search you find that these guys are a huge agency with lots of benifits... geez the worker there could have just read the benifits page to them.. here is the blurb. It's said when improper training of employees leave a bad impression. I am a marketing guy and it really kills me to see this kinda of stuff happen. I had the pleasure of meeting and befriending Steve Wozniack years ago while working for a computer dealership ( i did not know who he was at first) he was dressed very casually ( like many engineers) turned out he helped me in so many ways ! so Be nice...he is all she had to read lol About Us Travel is in our DNA. It's our business and passion and it has been for over 140 years. In 1872 we invented the sleeping car, and in 1888, we opened one of the first travel agencies in the United States. Drawing on a storied history, our CWT Travel Advisors have a wealth of expertise and knowledge that leads to superior service. No one works harder to make your dream vacation a reality. Best of all, CWT Travel Advisors will handle every detail of your trip; from the day that planning begins, until the day you're home. We'll do anything to give you peace of mind and make your time away a true escape. Because when travel is in your DNA, you want everyone to travel more, and travel better. You can reach a CWT Travel Advisor Monday through Friday, 8:30am - 8:00pm ET at 800-783-9200 or email at moreinfo@cwtvacations.com. Why Choose CWT CWT Vacations customers enjoy exclusive pricing, upgrades and special amenities on a wide selection of vacation packages, cruises and tours which are continually updated to reflect the best travel values available anywhere. For your peace of mind, you will know that your vacation is being provided by one of the leading travel suppliers in the industry. CWT Travel Advisors are there for you before, during and after your vacation. Book your vacation now and explore your world of possibilities. Virtuoso As a CWT Vacations customer you have access to Virtuoso's exclusive suite of travel perks, benefits, upgrades, privileged access and complimentary amenities. Call to book a Voyager Club cruise. Virtuoso Voyager Club: CWT Vacations provides you access to complimentary, private cruise benefits, including escorted pre- and post-cruise trips, exclusive shore excursions, land packages, private social events and cocktail parties on hundreds of select cruise departures per year. Call to book a Voyager Club cruise. Virtuoso Confidence knowing you have a Virtuoso-affiliated travel professional on your side, who can save you time, find excellent value on the vacations that fits your interests and handle every aspect including air, ground transfers, excursions, sightseeing and travel insurance. Our staff is available to assist you during and after your trip should a need arise. Best of the Best Hotel Program: Our hotel program features the top luxury hotels, resorts, spas and lodges around the globe. Core complimentary amenities include daily breakfast plus room upgrade, early check-in and late check-out when available. Spa credit, lunch for two or complimentary parking may be offered as well. Virtuoso Life: Our award-winning online travel magazine, known as "The Traveler's Guide to Inspired Pursuits." Virtuoso Adventure & Specialty Travel (VAST): This extraordinary organization offers you the kind of inspired and unique experiences you thought were available only in dreams: walking on glaciers, soaking up the African savannah by hot-air balloon, trekking with Sherpas through majestic mountains, dining in Provence with a famous chef, getting the VIP treatment at The Masters, or joining a cattle drive across Montana. They all begin with one call to your CWT Travel Advisor.

Talk about Judging a book by its cover. My wife and I walked into this travel agency looking for…read moresome information in order to plan a future vacation. We were told this isn't the place to be if you're looking for a discount. First off...we never once asked for a discount. Lol we probably make more money than this travel agent, yet she had the audacity to look at us based on how we were dressed, having tattoos, etc, and assume we were just looking for a discount. We never once mentioned a discount to her , we merely asked her a simple question. "What would be the difference between us booking a vacation through you as supposed to booking one ourselves?" This is a place that provides a service and yet her response was "if you're looking for a discount you're better off going home and looking on the internet." She said the travel agency is for people who dont have internet and need help or for toured vacations, cruises, packages. We never once stated anything other than a destination we were looking at and asking what would be the benefit of us going through them as a travel agency as supposed to us doing things ourselves ( A legit question if we are going to be paying for something). Her answer was a lot more than what we expected for sure, especially from a place that is supposed to be providing a Service. We will take our money elsewhere , as well as make sure to never recommend this place to anyone.