Ruth and Chris are terrific realtors! We bought and sold a house with them and found that they were…read moresupportive, professional, knowledgeable and kind throughout the process. I first met Chris at an open house in my neighborhood (Nottingham Country) and I was impressed with his understanding of and experience with homes in our area. More importantly, Chris kept up with us for almost 5 years until we were ready to make a move. When we were looking for our new house, Chris and Ruth were very responsive. They helped us to get showings quickly. They listened carefully to what we were looking for and didn't ever make us feel pressured. They also gave good advice as we were considering making offers. And, even set us up with the contractor who has done renovations at our new home. And when it came time to sell our house, they helped us to know exactly how to get it set up for sale including suggestions for a painter and clear direction on what to fix and what to leave for inspection. They helped us through a stressful inspection negotiation and definitely were a calming force. Chris even called repairmen to help us get quote appointments scheduled as soon as possible so that we could counter with full information. Without reservation, we'd recommend Ruth and Chris to anyone looking to buy or sell in W Houston. They are a great team and were terrific to work with.

Ruth and Chris are a powerhouse of a team! They know the market, the economy and most importantly…read moretake the time to know the needs of their clients. Their communication and professionalism is unparalleled. It's a hands down incredible experience to work with both of them. Well done Ruth and Chris, you absolutely have mastered the market and how to truly make clients feel heard, valued and ultimately deliver results to them. Couldn't be happier to have found this team!

This is one of my best experience on real state. I am an investor, so I wanted to buy a few houses…read moreand I had a chance to meet Chris Hallman. He was an outstanding realtor. He worked tirelessly to find the home I wanted, until he found it. If you want someone who is helpful, hard working, and knowledgeable of his area, I highly recommend him for you. Thank you Coldwell Banker and Chris Hallman.

2/6/21 This review is for Shannon Thomas. This is for the…read morerealtor service for my home purchase She was referred to me by Michael Moh at Chase bank. But Michael has not used Shannon for realtor service before-- but his client has. When Shannon called me to introduced herself, I made it clear that I would have to see the houses in the evening after work or the weekends. She was fine with that. Throughout the process before things changed, her service was "ok". In one month's time, we went and looked at 5 houses and sent about 5 offers. As my realtor, I do not pay her directly, but she earns a 3% commission through my home purchase and this equal to $6,450. What changed? As the option period ends on Friday (2/5/21), Shannon seemed to withdraw. So far, we went and view the house 2 times from the time we signed the contract till now (viewed on 1/31/21 and 2/1/21). Shannon does not seemed to make effort to let me get in the house this weekend when I texted her on Friday morning telling her that I need to get in the house this weekend. I do not understand why my realtor can't make arrangements to let me get in the house. Is it too much to expect from a realtor? What do we expect from our realtor service when they earn 3% from our home purchase? Is it too much to ask if we need to have access to the home for 2-4 more times before closing? If the realtor can not be at the house, do we expect her to make arrangement to get someone to let us in? I know the scope of tasks is not clearly defined as for what the realtor should provide to aid us through the complete purchase process. Our home search started in the beginning of January 2021 and I signed the contract on 1/31/21. This is roughly 1 month and the commission is $6,450. Getting access to the house is one issue, but the other one is the lack of help or guide. As her client, I expect her to look out for my interest. I was frustrated with the mortgage paperwork at Chase bank when I was dealing with Micheal Moh and I could not get Shannon's help on the matter. I could not understand why my discount point kept on changing. Discount point changed from pre-approval on 12/31/20 to 2/1/21 (signed edoc) and changed again on 2/3/21 (discount point -.25 and then .365 on 2/1/21 and then .44 on 2/3/21). When I asked Shannon about it, she said she is not familiar with the discount point and don't know. The rate on the pre-approval letter is much lower compared to the edoc I signed. I could not get any clear explanation from Michael Moh at Chase bank and could not get Shannon's help on the matter. The closing cost estimate on the pre-approval letter is much, much lower than the document I signed on the 2/1/21. Rating for Shannon Thomas: Negative: 1)withdraw help on Friday's request 2/5/21. Not willing to make arrangement to let me get in the home for this weekend. Had to write her an email about the matter. 2) Did not provide enough information ahead of time to guide me with the process. I did not realize the option period is the most important time for negotiation and get all inspections done prior to negotiation. Not a good idea to shorted option period to 5 days. 3) Was not able to get simple guide from realtor regarding loan paperwork that does not look right. (rate changed twice after signing edoc on 2/1/21.

Absolutely love working with Kenneth and Katie Sharp! They go to work and won't stop until…read moresatisfied. They have communicated every aspect of buying a home and selling ours. They are always there to answer our questions and have a great knowledge of the area! Found our realtors for life!!

Great Team with knowledge of the industry! Love Lori's Tuesday Tips Live! Good information every…read moretime

I cannot say enough great things about Lori. From the first moment our family met her she treated…read moreus like family. There was no request too big or too small that she did not handle or facilitate. She made the entire experience stress free, and communicated every aspect of the process. Whether it was by email, phone call, or text message...Lori made sure we were well informed throughout the entire process. She is a 5 star realtor and we were very very very fortunate to have her as our realtor. We will be recommending Lori to our friends and family for years to come. The smartest move anybody could make would be to hire Lori to buy or sell their home!!!! Thank you Craft Team!

This is the second time I have used Sára Gordon to assist me in buying or selling real estate in…read morethe Cypress, TX area and again, the experience has been as smooth as possible from Sara's side. This woman goes above and beyond for each of her clients and possesses a depth of knowledge about not only the real estate industry but the local community that few other Realtors we interviewed had. Her thoroughness and attention to detail saved us thousands on our purchase and helped us obtain top dollar when selling with multiple offers. There is no one else I would trust in this area with my real estate needs and will be referring everyone I know to her! Sara is the ultimate professional who really knows her stuff!

I will never use another realtor! Her and Katie are a dynamic team who go far beyond what the…read morenormal agent will do. They are both available 24/7 and were always there day or night if I needed something. I have sold many homes in Texas, both investment and personal. Shelby is by far the most knowledgeable and market savvy realtor I have ever worked with. I wish I was connected with her sooner so she and Katie could have made all my real estate sales this easy.

Very unprofessional. Hard to work with. He claimed that at buyers with money sitting in escrow 2…read moredays before close, that we could not get the keys after all the paperwork was signed because the money needed to be in the sellers bank account not escrow before we could get keys. Title company as well, Texas American Title on 610 Loop was awful. Claimed they did not have cash in escrow however when I gave them the reference number they said, oh, wait - yes it is there. I have bought and sold at least 15 homes and this was by far the worst experience on the side of the seller's realtor and chosen title company.

Alfonso is a professional that looks to make sure all of his agents are well-trained to give…read moreexcellent customer service to all of their clients. He can be relied on and is a kind person.

I Realty is a great organization. We have had wonderful experiences with Maria. She gave us great…read moreadvice and our home was sold within 48 hours of being placed on the market. Maria and Pamela have been wonderful and helpful. I would recommend them to anyone and we already have. They provide a personal touch and very involved experience. Thank you Maria and Pamela for making our life great!