I will not return. I have paid $4,000 out of pocket for a root canal that broke and feel out, an…read moreimplant that loosened and had to be yanked and then eventually replaced with another loose implant. All on the same tooth. Now they expect me to pay $1,000 for the new and loose implant after they quoted me just over $700. They charge me $1,000 for them to try and fail at correcting their mistakes? And now they refuse to reply to my messages. This is all after I just went through the same process with another tooth that they worked on previously. It took them three teeth to get that one right and luckily that one isn't loose. I have disputed the $1,000 transaction with my credit card. I will be contacting my insurance company tomorrow to inform them. I have already made an appointment with another dentist to remove this uncomfortable thing they screwed into my mouth. I will also be talking to the Florida Board of dentistry to see what they have to say about it. If you want to go to this dentist, good luck and I hope that you have a lot of money.

My family and I were customers of another local dentist across the street. We left because we felt…read morelike a number in the cattle call. Dr. Ong is great, and his staff couldn't be better. They are always very nice and accommodating with scheduling and questions. It's a total family run place and I'm a person here, and not just a chart. There isn't a push to sell or upsell something and the location is great for us. A+

Everyone is friendly and helpful, I've never had a better experience in a dentist office. Their…read moreprices are amazing, they don't try to rob you, will definitely stay with Harden Family Dentistry

I have been a patient here for about 15 years or so and there is a reason for that, several…read moreactually. Dr. Dave and his are truly phenomenal. They take the needs of every patient to heart and ensure the needs are met and the patient is satisfied and comfortable. I have never been a fan of the dentist but Dr. Dave has always put my mind at ease when having any dental work done. He is very thorough and will explain everything upfront and as he is doing the work. I no longer stress over having to have any dental work done. Everyone in the office is super friendly and welcoming. Keep in mind they are not really in any insurance companies networks, so you typically end up paying a little more but for someone who may not be the biggest fan of the dentist, it is worth every penny. They do file my insurance for me, then I just pay what my insurance does not cover. I highly recommend Dr. Dave and his team. Oh, it is also worth noting I still used Dr. Dave when I lived in Jacksonville, FL and still make the drive now from Davenport.

Dr. Lipkin was great!!! Easiest root canal ever!!! Painless and explained everything!! Would…read morehighly recommend to anyone who is afraid of getting root canal!!

Welp! He is not much of a talker......if u looking for personality he is drier than wine from the…read more1800's. Bol! But the man is talented! I've been seeing him on occasion for a few years & don't know much more than his name. Haha. But I don't want to get to know him (in a good way)! I don't want to go to the endodontist..period! Lol. He is so fast you are in & out within 25-30min for a root canal. The office is clean, the staff is sweet and efficient. I even had an aching emergency and Dr. Lipkin saw me right away! I appreciate that. And I also appreciate a honest Doc! Dr. Lipkin is the man, the got damn man! Lol. Peace & pretty teeth!

I've been a patient here since 2017 and come religiously every 6 months for my cleaning. I used to…read morebe a stickler for booking my cleaning with the same person each time, but I've come to realize that Dr. Ghetiya is just great at finding dental assistants that are amazing at what they do. It never hurts and it's always a good experience. Even when coming for something more than a cleaning they've always been so lovely to work with

Do not recommend this company. Left my family hanging. They have not attempted to communicate since…read morethey took our money.

Have been a client for over 40 yrs., always had quality care, and will continue with this…read morefacility. Going to the dentist every six months is very important to maintain healthy and less problems with my teeth. Thank you Distinctive dentistry for great care all these years.

I was referred to Distinctive Dentistry on Maitland by my husband, Glenn Volence. Over the years…read morehe has told me what a professional and pleasant experience going to this office is for him. He actually said "I look forward to going to the Dentist". My first visit was November 1st and immediately I knew exactly what he meant. From the sign in desk, meeting Dental Hygienist Carey, also Michelle, Dr. Lane's assistant and then meeting Dr. Lane - I knew I was in good hands. And, last but not least - I loved the hominess of the reception area. Most definitely a 5-star rating for this group!!! Delores Johnson, Lake Mary

By far one of the best dental experiences you'll ever have. From the moment you walk into the…read moreoffice you feel relaxed and cared for. The staff is too notch and clearly love what they do for a living because they treat every patient like their own family. Doc Dorsey is one of the best to do it. It doesn't matter whether complex procedures or simple chipped tooth, everyone gets attentive care. He explains everything to you, is gentle makes sure you're not in pain and they follow up after you leave. I highly recommend colonial drive preventative dentistry. A1!!!

I have been a patient of Dr. Dorsey's for many years, and this is not an easy review for me to…read morewrite. For more than eight years, I have not had dental insurance, yet Dr. Dorsey and his team have often worked with me to help make necessary dental care more affordable. I have always appreciated that. I also want to give a special thank you to Julia, the dental hygienist. She is wonderful, compassionate, gentle, and consistently does an outstanding job. She is one of the reasons I continued coming back. Unfortunately, my experience with the front office has changed significantly. I referred a former friend to the practice, and her dental treatment later had complications because she did not follow the post-procedure instructions she was given. After I ended that friendship, I began noticing a dramatic change in how I was treated by the office staff. Whether those events are related or not, the difference has been hard to ignore. Over the past several months, I have been given conflicting information, have been told things that later turned out to be untrue, and, most frustratingly, my phone calls have gone unanswered or unreturned. The male and female at the front desk know exactly who they are. On multiple occasions, they assured me they would call me back, yet those calls never came. I should not have to call a dental office seven different times just to get an answer or a simple return phone call. That level of communication is unacceptable, especially for someone who has been a loyal patient for many years. I do not know whether Dr. Dorsey is aware of what has been happening. My concerns are directed at the front office, not at him or Julia. I truly hope he sees this review because I believe he would want to know if long-time patients feel overlooked. My overall impression is that if you have excellent insurance or the financial means to pay for treatment without concern, you will likely have a very good experience. However, if you are uninsured or are trying to manage the cost of dental care, you may not receive the same level of attention and communication that I once experienced. It saddens me to write this because I have genuinely valued this practice for many years. I only hope this feedback encourages some reflection. Every patient, regardless of their insurance status or financial situation, deserves to feel heard, respected, and valued. Sometimes it's worth remembering the people who supported a practice long before things became more successful.

I think the dentist experience in itself is not typically "5-stars" worthy, but the must-go nature…read moreof it makes it so that if you find a place you like and trust, you'd inherently want to tell people about it. The Smile Center of Orlando is "my place". Originally, the convenience of the location was the biggest plus. I had received some great word-of-mouth review from an old co-worker and thought I'd (as well as my significant other) give it a shot. We knew this was a place we wanted to continue to visit. The equipment is relevant to 2016, the dental hygenists and the doctors are friendly and helpful and the front staff is graciously helpful when it comes to questions about insurance, pricing, and payment options. In my humble opinion, there's no reason to be smacked with a bill you didn't expect because it wasn't discussed prior to services. Maybe I've had a lot of experience going to the dentist because of my past, but at the Smile Center, if I've ever had any questions about coverage of services, the staff is very helpful about guiding me through what my benefits cover, and what it doesn't. With all of that said, I have moved to the complete opposite side of town, and I continue to visit this dentist because I trust this place. From someone who has been ripped off and scammed in dentistry before, all I can say is that this place is solid and they are running an honest, professional business. Five stars all the way.

Always caring and accomodating- it had been almost three years since I'd been to the office (thanks…read moreCovid) wasn't made to feel guilty for missing all those cleanings! Happily going back for that in a couple of weeks. This has been my practice for about 12 years. Happy to drive past dozens of closer practices to get to The Smile Center. Whole staff is great to work with.

Quality care at its finest. I was in the dental field for 10…read moreyears and worked with a few doctors who all referred their patients to this office, so when I needed a periodontal consultation myself, I knew just where I wanted to go! Greeted warmly by the front desk team, check-in was easy and quick. I had already finished the "paperwork" over the phone via a provided link prior to the appointment. The assistant who brought me in and took my x-ray was very welcoming and soft-handed. Dr. Roca-Mendro conducted a thorough examination, great chair side manner, listened to my concerns and addressed them all with empathy and compassion. She put me at ease regarding my possible treatment and took the time to answer questions and explain her reasonings. The office is beautiful and clean. The rooms are peaceful. The waiting room is equipped with a coffee maker and water bottles. Ample seating. Lovely team! Happy to be a patient.

1 star -- and only because I can't give zero…read more Our experience at this practice was unacceptable from start to finish. The issues began before my wife's appointment with Kimmie in the front office. She insisted our insurance wouldn't cover the CBCT scan because "my wife already had one this year." We told her that was my claim, not my wife's. Instead of checking properly, she argued with us for nearly 10 minutes, suggesting the other dentist billed incorrectly or that we just didn't remember. I ended up calling the insurance myself and then doing a three-way call with the insurance agent, who confirmed that the benefits were available for my wife. The agent also made it clear that Kimmie only looked online and did not check the correct channels to get accurate information. When my wife finally saw Dr. Ryan, she wasn't given any options -- just told "here's what needs to be done," shown a cartoon diagram of the procedure, and then redirected to other issues she wasn't even there for. He claimed her gums were "super inflamed" and that she had "tons of plaque," which was confusing because she had been seen by her regular dentist just two weeks prior and received a clean bill of health. To make matters worse, a second periodontist confirmed just days later that her gums were healthy. This makes the service seem sketchy and our right "sellsy". Next issue: getting antibiotics for an implant-tooth infection on a Friday morning. The receptionist (not the doctor) told my wife it "wasn't the implant" and acted like she didn't need antibiotics at all -- again, giving medical advice with no evaluation. This level of care -- or lack thereof -- is unacceptable. I work in the medical field. I know how insurance works. Our office always verifies benefits, but this office seems to place everything on the patient to figure out. When presenting the treatment plan, they openly said they didn't call insurance but "they'll pay something, so you'll just be excited when they do." Meanwhile, they required 35% up front, which could easily be more than what we actually owe -- leaving us to fight for a refund later. That is absolutely not how a practice should operate. We will never return and cannot recommend this office to anyone.