Does no one know how to answer a phone it's like you guys are a company and you guys have all your…read moretease crossed and your eyes dotted just to make sure that you guys are running company and say that you guys are here for people when in actuality, you guys never answer your since Trump has been in office. You guys are always busy or due to high call volumes. You guys can't answer. You guys never answer a phone. It's like you're not here for the people anymore and you guys don't care. I am trying to renew my nutrition stamps, and you guys are trying to make me jump through hoops when all I should be able to do is push renewal but you guys don't even give that option it's there but you can't click it. I'm sick of this government and how it's being ran and it's not here for the people, but we all pay taxes when we go out to eat when we go buy things when we go and do things but yet we can't get help where we need it. And I put a one star rating because I had to put a star rating. You guys should be a negative star rating so as my star stands, it is standing for a negative one.

An hour wait to get questions answered, update an address since they are mailing my stuff to…read moreanother address. I got lucky the mail got forwarded finally. I'm not able to login cause this is pandemic benefit not normal application process. This is ridiculous! I feel bad for people do not have computer must call in every time.

I cannot imagine a worse experience. Avoid this location at all costs. I had an appointment for a…read moresimple marriage name change for which I FILLED OUT ALL THE INFORMATION ONLINE, yet was told the appointment wouldn't help. After waiting an hour in the general queue, the staff was extremely rude, passive aggressive, and entirely unhelpful.

The office is centrally located on 7th Ave and has convenient parking . I would visit this…read morelocation if needed. However, since the pandemic much has changed and this 2025 a lot more has changed. I was very disappointed with my last visit 2weeks ago. They have a sign posted (registered appointment line up here (left side) and non registered appointments line up here (right side). I drove a senior to the office and there were no lines, she only needed an award form. The representative on the phone said go in and explain what you need. To our surprise and dismay both security officers turned us away and said go online and make an appointment. One of the main issues is many seniors are not technology savvy and need a human being to assist them. Immediately I had to call SSA, wait 15 minutes (thank goodness), to ask the representative to mail her the form needed. I will say it has enough security features / barriers inside that you can't just walk in. The Front office security definitely needs to show a little more respect and kindness and towards people in general entering the office. Yes, I know they run into people who are aggressive, upset and have bad behavior but they should not taken that attitude towards everyone else who arrives for assistance. Sadly the government is starting to make all federal agencies worse. Jesus help us

First off, I would like to be able to speak to a customer service rep that actually speaks English…read more I could not understand half of what was being said by the agent. Secondly, the agent was aggressively trying to end the call without fully answering or addressing my questions. After waiting for 1-1/2hrs on hold, I was told to email a description of my situation to AZTAXHELP@AZDOR.GOV. What is the point of having a phone center only to have them not provide any help other than direct you to email someone else! Why do government employees always seem to be the least qualified for their job?

Had a question about a reduced refund. Contacted AZtaxhelp email. Received a series of encrypted…read moremessages back via Virtru asking for our social security number in order to proceed. Responded every time with our social security number with acknowledgement of our return message by ADOR. Also, of course, our social security number was on our submitted tax form. So, no luck with the site for our question. Finally called ADOR. The agent was helpful and resolved the issue. From our experience, forget AZtaxhelp and call ADOR directly for assistance.

State capitols and museums are a wonderful place to visit when traveling and Arizona's in Phoenix…read moreis no exception. Parking is free for visitors in a nearby lot. And there is no admission to enter. The grounds have amazing art, filled with history. The capitol itself incorporates a museum with rich exhibits from the Pearl Harbor (Arizona) to National Park Soldiers and Martin Luther King. Plan to spend a few hours roaming the four floors and multiple buildings. Don't miss flattening a penny outside the gift shop or grabbing a coffee in the cafe.

Easy to get to and a free parking lot only a block away. A nice garden park just a few feet away…read more There are 3 main buildings and one houses the museum. Protests are peaceful here for the most part and plenty of guards to oversee the crowds, both inside or out. I sat in on a hearing for the possibility of the ERA (Equal Rights Amendment) being ratified and AZ being the 38th State. Victoria Steele was a great supporter. I look forward to being here as much as I need to be to insure my Democracy.

I have had nothing but Great Service from the City Of Phoenix . We have had a water leak in our…read moresystem they were on site to do the repair within an Hr. I have requested replacement of damaged trash cans that were replaced with in two days which is outstanding if you take the size of Phx into account on this service, excellent service all around again if you think of the size of our city the service times and results are awesome. Everyone of the employees I have had the pleasure to deal with have been great. Kudos to the city for great employees

"A dynamic, committed partner in building vibrant neighborhoods" City of Phoenix, Neighborhood…read moreServices Department: I am expressing my appreciation for the excellent customer service which I had received from your department. The staff was very professional and informative. They were really helpful to me from my initial phone calls on providing me an extension; because, after asking questions that were on the forms that I needed a benefits letter directly from Social Security Administration which would take time to receive. FYI: I had taken over the paperwork for my mother (who doesn't speak/write English very well-Korean born) from my sister and wasn't there at your office initially in acquiring this packet. After finally receiving this letter & other paperwork; I went down to your office personally to make sure I did it correctly without further delays from my misunderstanding of some of the forms. The front reception area was very friendly & professional in helping me in contacting the right department to ask further questions. I would like to further inform you of a great member of your staff you have in Paulina L. Paulina works on one of your helpdesks and has always been patient when dealing with questions. She was able to use her knowledge and understanding to help me. She clearly explained the process & length of time this could possibly take in receiving further answers. With employees like Paulina on your staff role I am surprised that Neighborhood Housing doesn't have better reviews; and actually is the kind of service that was beyond my expectation to be honest. My experience has been extremely positive thus far.

Not a real DMV just an ADOT facility. Do not come to this location and every 2nd Wednesday of every…read moremonth. Some DMV's are closed on the first Wed of every month. If you plant to go to the DMV on a WED don't expect it to open until 12pm

They do a great job here!…read more Most of the communication is online and the application process can be done online as well. Especially concerning the in person visits and masking mandates. They are helpful. I hope to become accepted soon!

The trash division is inept. During the past 6 months, there has been issue over issue leading to…read morewhat seems like they're trying to avoid picking up trash even though their trucks are in our subdivision. First, we weren't parking in the right spot, then we parked where they requested and they started taking pictures (literally watched a guy get out of his truck to take a picture of vehicles parked behind the trash bins). Felipe Moreno, director of Public Works needs to get involved. Next, trash picks up trash but recycle never shows up and I get excuses from the supervisor on the phone that we didn't place both bins out. Yes, we did buddy. Third, have sent numerous emails and those go unresponsive so another phone call is made. I don't understand how trash/recycle isn't picked up but your truck is here. Are the workers blind or distracted?

The trash pickup people for regular trash are rude and argue with customers it's like they are the…read moreboss of everything and they lie about what you can throw away you go to the phoenix web site and it clearly says you can throw them in regular trash educate you employee and tell them to do there job we pay for this service it's not free