management changed without informing the consumers. They did not give informations about payment or…read morecontact information. the number on the out side of the buliding does not work.

From the owner: Would you like to clear some space in your Macon home or business? Eagle Self Storage is here to…read moresolve your storage needs! Our facility not only looks great, it's also completely secure. Fully fenced and gated, we've installed high tech surveillance cameras throughout to ensure the safety of your belongings. Customers adore the convenience of our 24-hour access. Day or night, early or late, our facility is always open for access. That way, you can choose the best time to visit your unit. No more rushing before or after work to beat restrictive opening hours. If you're looking for an affordable way to store your car, RV or boat, our uncovered parking is the cheapest option around. It's just as secure as a long-term car park, but at a fraction of the cost. Meanwhile, our storage units are also popular with students from Mercer University and Middle Georgia College. By storing their possessions in our facility at the end of the semester, they don't need to transport them all the way back home. Finally, if you're planning on storing large amounts of items, take advantage of our truck rental service.

I rented 5 years in Kansas, had truck driver friend who helped me move south. Could only get load…read moreto Tifton that allowed my stuff on board. We put it in this place. Manager told me that there was only one other incident of crime on property. Four months later, thieves broke in sixty units, and I get call in California where I am delivering truck. Guy tells me stuff is all in hallway scattered. I say OK take some pictures, so when I get there I can see if any was mine. Get to Macon, Unit was trashed, police didn't even want to take report, because they took one with manager. Tell me I am out of luck as far as ever retrieving anything. Thank you Macon's finest, meet you in the coffee shop next time I go through town. "NOT!" Well, I get to unit it was all trashed. Manager tells me he took some pictures, but won't do any good to see them? Says, he put every body's stuff back in each unit?? I ask how did you know what was what? Says it was simple, each person's stuff was in front of door. Apparently, the thieves were so methodical that they neatly dumped everything in a manner that allowed the "manager" to know whose was whose. Either that or he has great ESP. When I confront him on lie that he first told me that there has never been any vandalism, he fessed up and said, "Oh yea, we have had other incidents, but I never told you that???" Yes, if you want to screw yourself good, then rent from this pathetic place, I lost over six hundred dollars and none was insured. Do not believe this man when he tells you that there has been no vandalism or thefts. Sixty units were knocked out in a few hours, and they have replaced the flimsy hardware exactly as it was. In other words, it is a no brainer to go across town to rent. In fact, it is a no brainer to move from that city entirely. My stuff is in Atlanta, where the crime might be higher, but the units aren't like sardine cans waiting to be popped open. And who knows, if my unit is broken into, the Atlanta police might even write a report, so I can possibly retrieve my lost or stolen items???

From the owner: Well Look After Your Stuff Are you planning a move and need a place to store your belongings? Are…read moreyou a college student heading home for summer and are in need of a place to store things you cant carry in your car? If so, youre going to need a safe and secure place to keep all of your things. Thats where we come in! At Ark Self Storage, we offer our customers convenient self-storage facilities at fair monthly rates. Our facility is well protected, so youll never have to worry about your items being stolen. If you have furniture or any other items that need to be stored away, weve got you covered. We have nine locations! Come by one of our facilities today

Find another storage company, any other company. Cubesmart doesn't actually have a customer service…read moreline or any representatives that will help resolve issues that arise, and trust me, issues with this deplorable company arise. First red flag should have been the fact that when I tried to rent a unit and move my stuff in, there was no one physically in the office nor anyone answering the phones even remotely to answer questions and clarify things. Second red flag was that after moving in, the front door's security was broken and literally anyone off the street could access the building. But I desperately needed a place to store my stuff. At the time, I was told the price I had was what would remain for the duration of my renting the unit and the reason that I couldn't get a better price was that it was the summer, and that the lower prices are in the winter. Accordingly, I was shocked to find my price increased, and more so, without any warning. I was told a notice was mailed, but to this day, I NEVER got such a notice. I called customer service, the national number, and was told to get in touch with the physicial store I was at because they don't have control over that. I asked, what is the purpose of the customer service line if they can't help provide service or resolution to issues, they said "we're just here for security issues." the fact the price increased during the winter months, which are notorious for having cheaper prices, makes no sense. Speaking with other customers at that location, who had rented units for over a year, they told me their price they had never changed, so it's incredibly out of the norm that my unit increased. Also, this is more than likely a health hazard. There was a dead bird in front of one of the units that was there for a couple months, indicating no one is cleaning the floors or doing any sort of inspection in the building.

If you need a storage this is not the one. We haven't been able to get in our storages in over a…read moremonth. I have called several times and they always say we have someone working on restoring the lights. The storm barely hit Macon and they claim the lights are out due to the storm. Then someone broke into the storages a few weeks ago. I just hope my things are in tact.

Ashley is wonderful. Facility is great and it even has a bathroom. Great security so I feel safe…read moreand good about things.

From the owner: Great climate controlled facility located off of Northside Drive! Convenient location with…read moreprofessional staff to me your needs!

never a long wait but there's one woman who isn't very friendly. she doesn't acknowledge you when…read moreyou come in. has happened multiple times but will speak immediately to the person who walked in behind you. not sure what motivates this behavior but it's probably what you think

Always friendly. Always helpful. I live nearby and I don't go anywhere else. It's clean and…read moreprofessional.