I absolutely love this store! Anytime I need clothes, accessories, furniture, etc. I always come to…read morethis trift store. Not only are they friendly and helpful but the staff here are caring humans who don't judge people but truly do everything to make customers happy. I live in the DTES and I am on a very low budget but I have a decent SRO and I'm trying to decorate my space. So I came to UGM thrift store and totally found what I dreamed of making, large white floating shelves! 2 of them and they were marked for only $20! Which is already an amazing price. Plus I had a few other items that I wanted but some stuff didn't have prices so I was a little worried that I wouldn't have enough money for everything but the cashier guy gave me 50-80% off on everything! Even the shelves were now only $10! I almost started to tear up cause that was so nice of him!! This totally made my day and helped me out so much. I wish every store cared about their customers like this one does, the world would be a happier place!! Thanks again, You guys are making a difference for the people who need it the most!

I used to love coming here. I would recommend all my friends here. The last time I went in I…read morenoticed there was somebody shopping who was getting harassed by a Filipino woman with glasses who must have been a new worker. I wanted to defend this poor shopping customer but I minded my own business, I went in today and was mistreated by the same woman. I asked to speak to someone else because she was treating me awful and she still was like nope I'm the only one and I did mention the way that she had treated other people in the past and she wouldn't let me buy my clothes. I'll never be returning and will be trying to find someone to speak to as this person is taking away the ability to shop at a decent price safely.

Thrift Store Gold - Clean, Organized, and Easy to Shop…read more The first thing I noticed was how clean and well-maintained everything is--no clutter, no weird smells, and everything is neatly arranged. It made browsing a pleasure as no digging is required. What really sets this place apart is the organization. Clothing is sorted clearly by size and type, with easy-to-understand pricing. No guessing games or sticker shock at the register. It's obvious that a lot of care goes into keeping the store user-friendly. Overall: 5/5 - clean, affordable, and super easy to shop. Definitely worth a visit!

The racks of clothing, shoes, household stuff are organized and the staff is hardworking and…read morecourteous.

If I could give this Salvation Army a negative star rating I would. Whoever does the pricing there…read moreis completely out to lunch. $10 for plates $95 for a used stock pot. I thought the Salvation Army takes in donations and is supposed to be a pillar in helping communities. This store seems to have been taken over by greed. Not worth your time go to winners and get a better deal for brand new items.

Truly a thrift store for those who enjoy the process of thrifting. Clothes prices and some other…read moreprices run a bit high at times but are balanced out by great deals in other areas like books. Staff is always super nice and love that they have changing rooms :)

Sister shop to the SPCA Thrift Store next door…read more This is the shop that I donate my dated clothes to. The lady that accepts donations in the store is always so gracious everytime that I walk in to give her stuff. I don't buy from here, I only donate clean clothes. The store smells "old" and musty. Likely it is from the old beams and flooring of the store.

Been coming here for years and prices are still often too high for what it is. Hidden gems at a…read moregood price is still occasionally to be had here but they're far in between, it's a very common problem they won't admit to or has an excuse for. And as usual, they still play favourites with customers for no real reason and won't admit to it.... ‍ Also, lost count on how often the employees (usually the assistant manager), clearly don't have as much experience with customer service. I've seen worse but some is still really lacking. PS. Make sure you keep your eyes on your items. Had someone took something right from under me when I was looking at something for not even a 5 second. After I realized it, I tried to confront the guy myself but walked away after I realized he won't admit his wrong doing and might gotten the police involved if I continued. When I brought it up to security, they admitted they won't do anything about it. Granted, their safety is a priority but what is the point of having a security guard when you had an issue that is borderline theft and nobody will help you in this regards? This is the kind of store you guys are supporting here, folks.... Employees that might not want to right a wrong or help you if hits the fan unless if you're butt is injured and is a clear liability.

Learn to treat disabled people with respect and dignity! Your security guard kept following me in…read morethe store, and your assistant manager accused him of theft when he had done nothing wrong. She tried to prevent me from leaving so I very loudly told her so everyone in the store heard me no you do not get to search me, call the manager check the cameras if the manager says I took something ill call the cops, and they can search because they're not gonna find anything! Never used to have problems in your store! Is this how you treat disabled people both customers and disabled employees too?

I'd been meaning to get to this place for a while since I live nearby, but I either pass it when…read moreit's not open or when I don't have time to browse. Today I was able to stop in after the West End Farmer's Market, and I was incredibly disappointed. The staff are rude, mean, and push their way past you to get through the store. They ignore you when you're clearly wanting to ask a question. The products look like all the cast-offs people couldn't get rid of at their garage sales, and are spilling off of shelves and racks. There's no organization, and everything smells musty and looks dirty. I'm a big thrift store shopper - 90% of what I own is second-hand. But I wouldn't go back here. Their prices might be cheap, but you can find much better selection and much better quality goods at any number of other places around town.

Located on the second floor of Gordon House (just walk up the staircase directly opposite the main…read moredoor), this thrift store is jam packed with stuff. If you have time, you'll probably find a treasure in here. It can be a bit overwhelming though. The racks are crammed with goods. Nothing is priced, so look for the signs with general pricing or just ask one of the staff. Very good value can be found here, if you can get past the clutter.

used to be great to visit when nearby but some insane and unfair prices last year or more, its not…read morea consignment store, they get stuff for free as far as I know

I came to this place many times, they have variety stuffs to see. Not to bad at all. I will…read morerecommend this to people and friends

This place is one of my favourites for a leisurely weekend browse. I've dipped inside a few times…read moreand rifled through their card/postcard selection happily! I've also donated items here and they were easily accepted. It's a cute place for odd knicknacks or vintage type items.

This is a good place :) . Last time I got a bag of Kakyoin doll and plushies with only 2$, makes my…read moreweeaboo soul smiling.