I'm writing this review based on the funeral home's communication. I ordered flowers for a family…read moremember's service, but unfortunately, the florist was giving conflicting information regarding delivery. I wanted to make sure I had enough time to place another order if needed, since the service was the following day. I called the number listed for the funeral home and reached a phone service instead of the actual business. I provided my name, the name of the deceased, and my phone number. The representative didn't ask the reason for my call but said a director would return it. Three hours later, I followed up and reached another agent who informed me the funeral home was closed for the day but would still pass along the message. This time, I was able to explain that I was calling about a service happening the next day. It's been 72 hours since I left those messages, and I still haven't received a response. This doesn't sit well, as communication is a major part of service when planning for a loved one. I don't have a good impression of Walker Funeral Home and would not consider using them in the future.

My gratitude for Mark & Chrissy for their support, kindness, and understanding during my…read morechallenging time as we prepared to send my daughter home to be with the Lord.

Steve Ratliff and the entire staff are the consummate professionals when it comes to handling end…read moreof life services. I live in New York, and so I had to do everything by phone... they made what was a very difficult and stressful time as easy as possible for me. From the details of the funeral to the details of the cost they just couldn't have been more professional or more caring and kind. I would highly recommend them to anyone one needing services done in Cincinnati.

I am 85 and have attended many funeral services. Thomas-Justin is the worst venue I have ever…read moreexperienced. Speakers are positioned in the rear of an alcove and there is no sound system available. Therefore those in the rear cannot hear. Those in some of the seats toward one side could not see the speakers (or hear them very well). The seats they provide are hard and uncomfortable. A video presentation was part of the service. It was positioned so that over half the attendees could not see it. With so many excellent venues available in our city there is no reason to ever use Thomas-Justin.

I like the way they treat people with respect they let make the people look just like if they were…read morestill alive and they put up with a lot. I really appreciate Spring Grove. My dad was there. My mom was there. I'm gonna be there my cousin's gonna be there on May 29 so yes it's a it's a good place to be on your return home.

It's taken 6 weeks to get the death certificate for my grandma. We stilllll do not have it. we've…read morebeen patient. What is going on, honestly? They keep blaming it on Warren county. That they have to mail it. I could have walked to Warren county by now. It doesn't make any sense why it's taking soooooo long. This only points to lack of organization and follow through on Walkers part. Update: increased review from 1 star to 3 star. we got the death certificate within 1 business day of this review. So while they made it right, I still don't understand the delay. Several people weren't on the same page.

When you're having your worst day, Linnemann is there to help you navigate the long journey…read more They offer pre-planning for services - which you should do They offer on site crematorium Pet services And offer quick turnaround services Jason is one of the best humans we have ever encountered. His dedication and commitment to your family is second to none. He took the greatest care of our beloved, Bear. Although we went through an extremely traumatic situation, Linnemann came through with compassion, empathy, kindness, and held our hand every step of the way

My friend from university recently passed, and his visitation was held at Linnemann. I was very…read moreimpressed with the extent of preparations that went into the evening on such short notice: - Two funeral home attendants each stationed at both the front and rear entrances. - Guest books at both entrances. - Cards for donations. - A writing station for loved ones to scribe their favorite memories of the deceased. - An entire room filled with photo collages of his life. - A color booklet with pictures and a detailed story of my friend's life, including quotes about fond memories from his family. There were enough booklets so that everyone in attendance could take one home. - A 15 minute video complete with moving images, music and quotes from and about my friend. It was edited in storytelling fashion, discussing his life from beginning, to university and beyond, both hardships and high points. The visitation was an open casket. While a person never resembles how you remember them in life, Linnemann did a fine job of making him appear at rest. Next to the casket was a poster board featuring the last speech my friend wrote. He was a motivational speaker and this made for a beautiful touch. Sadly, I've attended many funerals in my life, but Linnemann has by far offered the best service. The facility itself is modern, clean, and bright. The rooms are spacious and can accommodate large groups of mourners. There are also plenty of chairs and couches in each of the rooms. Ample free parking is available in the lot across the street as well. Linnemann went above and beyond to make a comfortable grieving process for both my friend's relatives and for those who knew him socially. It was the perfect bridge of connecting his loved ones of all ages and from all walks of life.

When my mother passed away several years ago, we ended using Avance. I don't recall many details…read morefrom the time, due to the stress of the situation, but I will say, my mother looked beautiful in the casket. Her hair and makeup were immaculate. I have been to funerals where the deceased looked awful - not just the makeup, but the hair looked dirty and unkempt. Avance does the best job with mortuary makeup and hair I have ever seen. I remember they gave us all the time in the world, from carefully picking the casket, the flowers, and even transportation of the body all the way to southeastern Kentucky. My experience with them was good. It was several years ago and things may have changed, but I have nothing but good things to say about Avance.

This by far was the most unprofessional funeral home behavior I have ever experienced by the loud…read morewhistle by the business owner to his comments in regards that the deceased woman's family does not want to pay overtime. Just when it seems the least compassionate funeral director could not hit a new low was yet to have one more act of complete disregards for the family was the tossing of flower arrangements in the back of the hearse. I hope to never say goodbye to another loved one at this place of business.

It's easy to navigate. It's not difficult to find your way around. Staff is friendly.read more

Wow those previous reviews had me on guard but after speaking to Candis and I believe her name was…read moreLindsey I think they probably worked for their competition. Candis listened to my needs and worked within my budget even though I'm not quite ready to purchase she took the time gathering the information and pricing I asked for. Lindsey also assisted due to a couple of questions I had which was not in Candis's area of expertise. Both the ladies made me feel very comfortable and I have no problem saying I will definitely see them again! Thank you both for your professionalism and for making me feel welcome!

I have used TP White to arrange 3 funerals for immediate family, and have worked with them since…read more2016. They have been professional, responsive, and caring. I can't say enough good things about the Croxton family. They've been wonderful to work with, even handled our "out of the norm" requests with grace and a "no-problem" attitude. I would recommend to anyone!

I have used TP White to arrange 4 funerals for immediate family members since 2017. We also hosted…read morethe funeral/memorial service on-site. I cannot say enough good things about John Croxton and how much he and his family helped during an extremely difficult time. Each death was sudden and his team was very responsive, great with communication and was able to tend to our families needs. They did a nice job preparing the bodies of my relatives before we had to identify them (required, even with cremation). They have always been very accommodating, even on short notice and during inclement weather (in the middle of a snow storm). I highly recommend their expertise and trust the staff at TP White. They are empathetic and made a difficult process a little easier by handling all the details for us and walking us through each step. The Croxton family is also deeply connected to and invests in the Mt. Washington community and surrounding. They are good stewards and I prefer to spend my money with a local business that genuinely cares.

The deceased looked terrible, poor communication, we asked them multiple times to limit…read morecommunication with only a select few. THEY DID NOT. The funeral was ruined, they didn't respect the wishes of the spouse. All the flowers disappeared from the church, we were not told they were leaving them behind.

David & Jodie did great taking care of all aspects of my wife's visitation, funeral & internment…read more It was a beautiful ceremony, & Jodie made my wife look so natural & beautiful. They gave my family & friends compassionate care. I would highly recommend them for your needs.