Heather and her team did an outstanding job preparing our tax returns for us. I was especially impressed with the timeliness and knowledge used to accomplish this. Quick and accurate with the most up to date changes in the tax codes that applied to our return. We have no hesitation in referring Treestar Solutions to any and all of our friends!! read more

Heather and her staff were absolutely amazing. I will be going to Them in the future for my tax returns to be prepared. While, I was there, she was able to complete the necessary forms and have everything ready to go! By the time I got home, she had sent me an email telling me that my taxes had been filed! I've never had this kind of excellent service anywhere from anyone in any type of service business! If I could give her 100 stars, believe me I would. read more

expert knowledge and advice is offered great customer service Always extremely helpful and ready to help with whatever is needed read more

She did my taxes correctly for the most part as far as I can tell, except that I ended up paying during a year when I hadnt made hardly any money at all. I had a problem with an accountant before her, and I hired her to help me fix the issue, which as far as the returns go she did. I also asked her to help me deal with FTB about the debt, and she basically did some procedure with them that took 6 months, before which I HIGHLIGHTED REPEATEDLY that I did not want to pay more interest, she responded that that account would be on hold and there would be no interest. Well at the end of 6 months, I ended up having to take the matter into my own hands, pay nearly 2000.00 dollars in interest. When ever I have any questins about anything I have to wait 2 weeks to a month, and our appointments never seem to resolve anything I repeatedly ended up calling FTB myself to resolve it. I am now about to pay more money for something she did and didnt take responsibility for. if you want straight forward work done, she will do a good job, but don't hire her to clean up any messes, it will end bad. I am grateful for her help, but it was AGONIZINGLY SLOW, and disappointing to have to do everything extra myself. I dont know that first thing about talking with FTB, or maneuvering their systems, and I was forced to resolve 'clean up' part of the issue my self, paying over 5000+$ for a bill that was originally 1800.00 or 2000. She made excuses that seemed legit but was really hiding behind the confusion left by the man who messed it all up in the first place (before I hired her) the extra money was over 60% interest for her mis information, and misleading me by telling me that the account would be on hold, and despite me asking and insisting if that meant NO INTEREST, AND HER SAYING YES THATS WHAT IT MEANT, I payed the interest. read more

Epic service. Excellent communication and easy to work with. I would recommend anybody.

This is my second year dealing with Treestar. They "rescued" me last year, so I decided to come back this year. I am very satisfied with the service provided. Kayla, especially, was wonderful keeping me updated throughout the process. I will definitely be back next year. read more

The folks at Tree Star are professional, competent and friendly. Their work is thorough and timely. We recommend them highly.

Tree Star Solutions have been easy to work with, were quick, and handled both my business and personal taxes well on what I would consider short notice. Importantly, they have been good at communicating with me too: keeping me updated on the status of my taxes, requesting information timely, and updating me of any changes. read more

Heather and her employees are great! Always there for us when we have any questions or need help! Professional and clean office! Would highly recommend Treestar solutions to everyone I meet. read more

We have Heather do our taxes every year because she is very knowledgeable and does a great job. We also really like her! I'm glad we found her. read more

Heather is great. She's very thorough and takes care of me every year. If you want to remove the stress of filing your taxes, personal or business, don't hesitate to call Tree star Solutions. read more

Happy with the communication and the online portal to submit documents. Customer for about 4 years and plan to use them again.

I have been having Heather do my taxes for the last five years. She is super helpful with tax advice and very friendly to work with!!! The whole office is extremely helpful and I would recommend their services! Good price and great customer service!! read more

The Treestar team did a great job on taxes for the second year. Uploading tax documents was easy. Highly recommended.

The staff here is wonderful and Heather is so attentive to details and really cares about her clients. They have handled our taxes for several years now and I highly recommend them. The knowledge they have makes it clear they keep up on new tax laws as they are passed. They also know how to navigate the IRS when issues arise. (our issue was due to inadequacies of the IRS, not Treestar Solutions) I wouldn't have wanted to navigate them with any other company. We couldn't be happier and highly recommend using them!! read more

Heather and her team at TreeStar Solutions have been amazing to work with. They are handling our personal and business tax returns and bookkeeping needs. They are responsive, knowledgeable and always follow through. We are very satisfied with the services we are receiving. You will be in excellent hands with Heather and her team. read more

Treestar solutions has always been a great place to get your taxes done. I have referred them to many people. They give a quality service at a great value. Every one there is so nice and helpful! read more

Absolutely a must. This woman helped me do my taxes in ten minutes flat after not filing for a few years. Very cute shabby chic decor loft space. Very professional. Extremely helpful and certainly took the edge off with her quick skills. Brought in my info and check stubs, poof two weeks later it's in the bag! So simple. Lots of parking behind the Chico collective market. So much relief given in just a few moments . Meant so much to me to have the help by someone that was truly engaging, not a robot, and being around good vibes that permeate her space. A must if you have anxiety. And find it confusing to do all this kind of stuff. One of my favorite moments since I have lived in this town. Plus the location has the same name of one of my favorite all time films Heathers. read more

Treestar Solutions - Orchid - Tax Services Near Me - Chico, California

Good communication and efficient service. Treestar Solutions has been very reliable for my tax filing needs and answers any questions I have concerning my tax filing. read more

Heather and her wonderful staff went above and beyond to help me meet a tax deadline! I especially want to thank Kagan for bringing my tax documents to be signed and then going the post office and mailing them for me.I am in the hospital so was unable to get the documents to the post office. I highly recommend Heather and her friendly staff! You won't be disappointed! read more

DO NOT, I repeat DO NOT have this person do your income taxes! She does not know what she's doing. She is disorganized, did not give us clear instructions or good advice and made errors on our returns. She told us she filed the amended returns when actually she never filed them! I had to call her months after she did the returns to find out she never filed them! To this day I still don't know if the state has our amended 2020 return. She made a big error on the federal amended return which I just now discovered 9 months after she did the return! This person has no business doing any tax returns, she is completely inept. We are in trouble with the IRS now with no easy fix. read more

Been using Heather's Bookkeeping for almost a year. Mostly happy but as of late I cannot reach her regularly during office hours . Very frustrating, will have to work with someone else I'm sad to say. read more